Are you flipping kidding me, should have learned my lesson from years ago. No bill, had to call,…read morecalled asked for estimate, no estimate. Over 2K in charges. But hey I know the techs life story.

We were existing customers and we lost our heat 4 days ago. We wanted to buy a new boiler for $10k…read moreand Corey told us not until 2024! We have children and no heat. Who does this? They did not even try to fit us in or arrange for us with another company. They plain and simple did not care! Terrible customer service especially at the holidays to leave a family without heat!"

I've purchased five appliances from Warner's Stellian and I have been so happy with the service. I…read morehad called with a bunch of questions and worked with Mike B, who was so knowledgeable and answered all of my questions. I was able to see a similar model in-store, and delivery was available as soon as the next day. I've ordered appliances through big retailers like Costco and Home Depot in the past and the level of service through Warner's Stellian is unmatched. Their staff is professional and deliver and install appliances with care, and I haven't had a single bad experience! I've also used their repair and diagnostics services through their IronClad protection plan and it was super smooth. It's so nice to be able to get my appliances diagnosed and repaired under the plan and not worry about the potential cost. Highly recommend Warner's Stellian for any appliance purchases!

Just an update. I finally heard back from Julie W. after a few weeks and me reaching out to her…read moreagain for an update . Basically, she "looked into it" and there is nothing that she can do. No refund, no nothing. She tells me- I need to work with Maytag- which I have and work with Warner's Stellian repair department- which I have. She apologized for the frustrating situation. Frustrating? Yeah, I would say more than frustrating. This is the WORST experience buying appliances/customer experience. They do not care. They have my thousands of dollars for the appliances and have washed their hands of it. I wish I would've read the yelp reviews before buying from them. We bought 3 major appliances from here years ago and had no issues. Warner's has gone downhill. I think the intent of the replies on yelp from the business owner, is to make it look like they care and are going to help, but they don't. I had to give 1 star in order to post the review. Otherwise, it would be zero or below the bar.

We recently moved into a new home with a 17 year old furnace that appeared to not have been…read moreserviced in a few years. It worked but also often felt cold in the house. HomeWorks arrived and gave my hearing and AC the once over. The furnace needed some repairs. The tech explained the AC was in great shape. Our furnace was operating but not efficiently and the explanation lined up with why we were not getting good amounts of steady heat (which we did not tell them in advance.) We felt no pressure. The cost seemed reasonable to us. Sure we could have price checked but it's 17 years old. Why fix pieces on an old system that could still break down and also didn't offer all the things we wanted in a furnace, especially living in MN. They presented options and we felt no pressure. We made the decision to get a new furnace. They presented three options all which were very reasonable and in line with anything you'd expect a decent furnace to cost and we chose upgrades we wanted that they mentioned weee additional and not necessary if we wanted to keep the price down. I didn't feel oversold. Make your decision. Trust your gut. Maybe this company isn't for you but they worked well for us. It's easy to write a bad review but there are also plenty of good experiences and ours was one of them. We will happily use them again.

Thinking about my bad experience still makes me angry. Saw a van sitting outside my neighbors…read morehouse so went over to tell them not to use them and they found real, honest professionals to come over at a fraction of the price.

The last company I used was cheaper, but they had to come out 3 separate times to get the AC to…read morework (binder AC) Much happier with hero

Absolutely terrible. Worst customer service I have ever seen in my life. Two of our splits are…read moredown, we have no heat, and we have three cockatiels. We were waiting for our boiler to get replaced, scheduled an appointment with Hero (my husband had to take two hours off of work to be home and meet their 2 hour window) and they called and cancelled. They tried to book for two more weeks out. We are extremely upset, as not only did they cancel last minute, but when we signed the agreement for the boiler, part of it was inspecting the splits. Furthermore, after almost 30 minutes on the phone with them, they could not promise another cancellation, saying, "AI books the appointments, and sometimes they double-book." Save your money. Don't book with these people. Edited to add: We had an electrician scheduled to come out this afternoon. He ALSO canceled. During the appointment time. This is ridiculous!

Dan did the job fine, was friendly. But for about 30 minutes worth of work, and a shower cartridge,…read morethe total was $581. I taught business ethics for many years at a university and I believe this to be unethical: * it is more than a surgeon makes per hour. * no indication it would be this expensive. * no wonder our young people no longer believe they can own a home. * ChatGPT said the job for this area should have been $250-300. Unless I have no other option, I will not use them again.

Charged nearly a hundred dollars just to show up (to fix a leaky faucet) but he fixed absolutely…read morenothing. Instead he wandered off into other rooms and told us we should replace other completely unrelated things for many thousands of dollars. Left the faucet taken apart and unusable. Would never recommend this place. We should not have let him into the house. We thought it was a service call but treated it like a paid estimate. Horrible service.

We have had several projects around the house that we needed done. TimberWolf came in with great…read moreideas, completed jobs in a timely manner and with a fair price. He does quality work and we are thrilled with the results. Will certainly hire again for future projects.