We just bought several new appliances for our kitchen, cooktop, oven, and refrigerator. We worked…read morewith Tanya and everything went smoothly. We did some research online to determine which brands we wanted to target. A visit to the store allowed us to see the actual appliance or something close to it. Tanya let us know that if we lock in and watch the pricing, if a lower price is tagged we simply call her and she will give us the lower price. We did do this during the Labor Day sale and got several hundred dollars off our total. Our appliances were delivered without issue. We do have a panel of our oven that has a broken clip and it's in process of being replaced. We also were able to take advantage of the Dakota County energy saving rebate which I will see on my next bill. Good experience overall.

Just an update. I finally heard back from Julie W. after a few weeks and me reaching out to her…read moreagain for an update . Basically, she "looked into it" and there is nothing that she can do. No refund, no nothing. She tells me- I need to work with Maytag- which I have and work with Warner's Stellian repair department- which I have. She apologized for the frustrating situation. Frustrating? Yeah, I would say more than frustrating. This is the WORST experience buying appliances/customer experience. They do not care. They have my thousands of dollars for the appliances and have washed their hands of it. I wish I would've read the yelp reviews before buying from them. We bought 3 major appliances from here years ago and had no issues. Warner's has gone downhill. I think the intent of the replies on yelp from the business owner, is to make it look like they care and are going to help, but they don't. I had to give 1 star in order to post the review. Otherwise, it would be zero or below the bar.

Thinking about my bad experience still makes me angry. Saw a van sitting outside my neighbors…read morehouse so went over to tell them not to use them and they found real, honest professionals to come over at a fraction of the price.

This has to be the biggest scam company of any home service I have ever seen…read more They wanted $3200 for a job most guys charge $600 for. I paid the $50 fee for the quote and looked elsewhere for the work. They wanted $500 to take my toilet off and put it back on to do the work. This takes a normal person maybe 15 min of easy work. The person who gave me the quote acted like I should just accept the insane quote and tried to get me to commit and pushed in house credit. I said no and was followed up on by a text and phone call right after he left. Today the guys boss emailed me with the quote attached. At the bottom of the quote was a button that looked like the button to see the next page. It was an auto signer that would have obligated me to use them and accept the price. Run the other way if you see them coming. Tell everyone you know that they are scammers.

The last company I used was cheaper, but they had to come out 3 separate times to get the AC to…read morework (binder AC) Much happier with hero

This is the text I received after confirming my appointment with them for a $65 drain clearing…read morespecial. That's a great question! Our technicians will come out and do a full evaluation of your main drain issue. We always provide clear, upfront pricing before any work begins, and there's no charge for the visit unless you approve the work. The $69 special you saw online is our current promotion for main drain cleaning, and our technician will confirm all details and pricing with you before starting anything. Then one of their most experienced technician shows up and says that it's gonna be a $500 ticket to get it cleared. And he said they didn't have a special like that on their website so now I'm confused and I sent him away. He was very little help and so was the company save your money and go to someone else that's why they clearly have one and a half stars

Dan did the job fine, was friendly. But for about 30 minutes worth of work, and a shower cartridge,…read morethe total was $581. I taught business ethics for many years at a university and I believe this to be unethical: * it is more than a surgeon makes per hour. * no indication it would be this expensive. * no wonder our young people no longer believe they can own a home. * ChatGPT said the job for this area should have been $250-300. Unless I have no other option, I will not use them again.

I have worked with MSP for a couple years now and I find them very helpful!! When making a Request…read morethey get back to me quickly. All the technicians have been professional and knowledgeable. There are pros to being a part of their comfort club! I look forward to continuing to have them on my home owning team.