I live in Stockton and thought I'll drive to the Lodi branch but they were closed locked up tight…read morewith nothing posted in the window. My next thought use the ATM machine nope that too was closed. What's going on ?

They are extremely hard to get a hold of over the phone. Pretty much 9 times out of 10 I reach…read moretheir voicemail, or someone who doesn't work directly for PCCU and they offer to leave a message for them....which is useless. If you rely on doing some banking over the phone or need customer support over the phone/computer, stay away from these guys. I am so frustrated and going to be leaving completely due their customer service.

Keith Collins and his team were by far the best experience I've had working with a lender during…read morethe home buying process. I've worked with multiple lenders when purchasing homes, and their communication, responsiveness, and friendliness really stood out. They made the process easy and stress-free from start to finish. I would highly recommend Keith and his team and will definitely use them again in the future!

We weren't sure if our move to Franklin, TN was going to work. Between rising interest rates, the…read moretough market, and being self-employed, it felt daunting. Keith Collins and his team completely changed that for us. Keith took the time to really understand our situation, walked us through realistic options, and worked incredibly hard behind the scenes to make something happen that we truly didn't expect was possible. Communication was clear and honest, which made a stressful situation so much easier. We're grateful and will absolutely work with Keith Collins Mortgage again in the future. Highly recommend to anyone who thinks their situation might be "too complicated."

Terrible. Don't ever get your taxes done here. Service is extremely expensive for no f* reason…read more Specifically told them we wanted to file with ITIN, they sent in our social anyway. Now I have a garnishment on my paycheck. Called to get a copy of my taxes and was told "you probably have the wrong place, we don't remember your name" ??? Of course you're not gonna remember me off the top of your head, but maybe search your system before telling your customers "wrong number". So again, DO YOUR TAXES SOMEWHERE ELSE !!!

They are unresponsive and waste your time. You give them your information and they vanish. No…read moreresponse nothing. Days pass nothing happens yet you watch them solicit all day online. It's a sold NO it's the worst customer service in your entire life.

Morgan is awesome! I found her on Yelp and filled out her contact form. She immediately reached…read moreout, and we set up some time to talk. She alleviated a ton of the concerns I have and answered all my questions. She also gave me my options in an honest and straightforward way. I would highly recommend Morgan to anyone who was looking to get advice on taxes or setting up their business. She is authentic, easy to talk to, and gave valuable insights in our free 30 minute consultation. Thank you again, Morgan! I will definitely be utilizing Morgan's services as I grow my business.

From the owner: At M Squared Business Solutions, I help small business owners get organized, stay compliant, and…read morefeel confident about their finances. I'm Morgan— a detail-driven financial strategist and bookkeeper with a Bachelor's and Ph.D. in mathematics and mathematics education and a passion for supporting entrepreneurs. From sorting through months of mixed expenses to delivering clean, IRS-ready books, I provide done-for-you bookkeeping with a personal touch. What makes me different? Clear communication, no judgment, and a genuine investment in your success.

Jason & Geoff are great! They found a home for my difficult scenario and when the underwriter came…read moreback asking for additional items they found a way to work through it in a common sense manner that got us all to the finish line on time! I'm very happy with the loan & terms I got and will be back when they notify me it's time to refinance. Really great work! Thank you again Jason & Geoff!

From the owner: We specialize in home lending!…read more From conventional to Jumbo, FHA to VA and all that lies in between, we are can pair you with the best mortgage for your needs. Seasoned with years of experience and access to over 40 different lending channels, we have the right loan for your purchases, refinance or cash-out needs.

In the process of purchasing an investment property and had not even seen or heard of Ben for a few…read moreyears (Lost touch) and I recently had to look him up when a home mortgage with Big Valley Mortgage in Roseville/Auburn? went sideways!!!!!!! IN the ninth hour I had to pull out and sourced out Ben again. Apparently closing this week on the duplex!!! BEN IS NOW WITH LEGACY LOAN IN YUBA CITY... I'm purchasing my (I think 3rd or 4th) property with his impeccable service; professional, timely, lower interest rates than BVM and their loan writers.... and of course always happy!

Ben has helped us twice with our home loan. First time was in 2016 when we bought our first home…read moreand again this year when we refinanced. I guess I didn't understand how easy Ben made the process just because this is the only process we have ever known. Hearing what others have to go through during selling or buying a home is crazy! Ben made it so easy, he kept us up to date and was very organized. It's understandable to have delay's on things, I just felt like Ben was always one step ahead of the game. I would trust him with my family and friends if they were ever wanting to sell, refinance or buy. Thank you for all the help, keep up the good work!

Fantastic service!…read more We'd been searching for a financial professional for a while now and was very surprised when we could book a one-on-one free consultation with Ms. Teh the very next day. We detailed our plans to her, she gave us her professional opinion and gave us homework to do. She was pleasant, communicative and obviously knew her profession. We'll be using her in future for sure!

I have met with Christine Teh three times now. As a math teacher and professional, I have always…read morefelt a bit of shame and embarrassment about not being able to get a handle on taxes and finances. Christine was so encouraging. She took the mystery out of all the mess and gave me the confidence to take ownership of my finances. I always felt safe to ask any question, and she always answered in a way I could understand. This coaching experience has been life-changing! I cannot speak highly enough of Christine Teh and the invaluable financial guidance she has provided.

Very pleased with the tax return service provided by Joe Wu and his firm. Submitting data was…read moreclearly explained and easy to follow. Everything was handled on-line, efficiently. Looking forward to a good working relationship in the future.

This is the third year Joe has helped prepare my taxes and each time the process has been…read morecompletely stress free. He is on top of his work and I truly recommend him to anyone I come across. Thank you Joe, for being great at what you do!

I went to F&M Bank and unfortunately had the worst customer service experience. As a USAA customer,…read moreI don't have the luxury of walking into my own branch to pull out money, so I rely on other banks when I need to withdraw a large amount. After leaving that experience upset, I went to Bank of Stockton on my way to see my mom, who is currently fighting cancer. When I explained my situation to Karen, she was incredibly helpful, kind, and efficient. The transaction was quick and easy, but more importantly, she treated me with compassion and respect. After being treated so poorly at the previous bank, it truly meant a lot to be welcomed with care and professionalism. Thank you, Karen, for making such a difference in my day. In hard times, kindness goes a long way, and I am grateful for the way you listened and helped me.

REDEMPTION--I am delighted to change my review of Bank Of Stockton. Bank of Stockton has stepped…read moreup and corrected the error. I would imagine some policies have been put in place so that this doesn't happen again. I am changing my review to a 4 and not a 5 because this error should never have occurred Bank of Stockton as a whole is just awful Taking deposits meant for one account and incorrectly depositing them. Then they say Oops oh well, can't help you. Geeze I never thought a small local Bank could be as bad as Wells Fargo but Bank of Stockton has proven that they are no better than the big banks.