The company I work for has spent 10's of thousands or more on basic supplies and stihl equipment,…read moreand plenty of stihl repairs. Last year, we dropped off a 14" demo saw for a stripped armature bolt to be repaired. After 4 months of phone calls, the saw was still not repaired. At the beginning of this year, one of our project managers went to see what was going on, and they handed him a box of parts and said it wasn't repairable. (The saw was fully functional when it was dropped off for a stripped bolt) I spoke with the manager at the time, Mike and explained the situation to him. He was going to see what happened to try to make things right. Fast forward to yesterday 5-12-26, I am back in town from a long project and checked in on the saw situation. Was told Millers was sold and Mike was no longer there, new Owner Ray came and spoke with me i explained everything and he said he would look into it, took my name and number. The stihl guy from the back told me it wasn't my saw that it was registered to some woman, and walked away never to return. Ray called me about an hour later, telling me my saw was not running when dropped off (so I'm lying) and that it isn't even my saw (am I a thief?) and they would not be repairing it or doing anything to make it right for me. If I could leave zero stars, I would. I have been a patron of this store for 15+ years with no issue, but the last 6+ months have been a disaster.

Greatest Hardware store ever! Great customer service, helpful employees in every isle they are…read morethere to assist you. Employees don't come and go some have been there since Miller Supply Opened

Dealt with this company for decades. 3 strike rule for us as a contractor. First strike locks were…read moresheared off a roller window upon delivery as well as another unit bust cracked. Ordered a greenhouse window. Built backwards. Height was to be width, width was to be Height. Homeowner had a piece of plywood instead of a window. Argued with me that I approved then realized they messed up and credit me $840 towards purchase of originally charged $1700.00. So cost me $900 out of my pocket plus awkwardness with Homeowner. Then LANSING builds me framed screens for a new porch, sends $790 of screens 3inches short all around. No where near matching my proof sheet. The second order was made to big and wouldn't fit without severe modifications to already newly framed walls. I was told I myself had to call the manufacturer to settle the issue. Not them who I paid and ordered them through. Was told they will give me a good faith credit for future purchases from LANSING by the supervisor which then turned out to be a lie. I was then told to take my business somewhere else by Steve Silka the supervisor. I ended up returning $42,000 to contracted new clients for windows I sold for 3 different jobs after explaining the situation and that I didn't trust the company anymore. I contacted corporate with no reply. Just beware everyone! I've been in the business for over 3 decades and spent 100s of thousands with them in that time. and to be treated like this warrants a truthful review of this company. What a ashame. Because the potential clients suffer. I'm out $1400.00 in trim and labor for my men to remedy for this particular client. They lost my company as well as a couple others as explained to at a local contractors function. I'm not the only contractor that had major issues with this supervisor telling them he'd take care of it then turning around and telling them to do business elsewhere. When a contractor can't trust their supplier. How is the client on our side of the contractor able to as well. I gave them multiple chances to remedy. Even after told to tear the project apart to measure screens exact and waste more time and money let alone have my client have to go through this again. This review was warranted. Think twice with dealing with Lansing or Harvey anymore and definitely trusting Steve Silka the supervisor. (Will not let me edit this post so I apologize in advance for misspellings)

We have made purchases, through our contractor, from Harvey Industries for several home projects…read more They have a large showroom with many options for someone who is building or remodeling. Were it not for our last experience, they would rate four or five stars. Had it not been for a series of mistakes and their reluctance to correct them, this review would not have been written. We talked with our contractor about having two outside doors replaced. He had us go to the showroom at Harvey Industries to decide specifically on the doors to install. The representative there seemed friendly and helpful. We made our choice and proceeded. As soon as the doors were installed, it was apparent that they were not the model we ordered. The ones we got were not our first choice, but they were installed and we didn't want to put our contractor or ourselves through the process of exchanging them. The next problem came when we found that Harvey had sent the wrong hardware for the doors. They are outside doors and we ordered keyed entry. The hardware was not for keyed entry. They told our contractor; "sorry for the mistake, we'll order the right ones and that will take a week to ten days." After ten days we inquired as to the status of the hardware. By this time we were fairly tired of being unable to lock or unlock our doors from the outside. The people at Harvey looked around and could find no record of having ordered the right hardware. Again, we were told it would be an ADDITIONAL week to ten days to get the hardware. I talked to them and asked if, since they had dropped the ball multiple times, if they couldn't expedite the order and preferably, get it here overnight. I was told that was not possible. At this point, our contractor was beginning to question his relationship with them. I believe his annual purchases from them are in six figures. He said if they would like to continue to do business with him it would be a good idea to overnight him the material. This was beginning to be a reflection on his ability to complete a project. Low and behold, after weeks of inept service they overnighted the locksets. It is unlikely we will do business with Harvey Industries again.

Went to drop off carton of used hard bound books. Entered the deposit area and a gentleman looked…read moreat me didn't say a word so I left the bookson the counter and left. Very poorcustomer service! Won't waste my time next time.

This is a great consignment/thrift/hardware store. I've never really seen anything like it! When…read moreyou enter you go into a small room with lots of home goods-- furnishings, appliances, books, lamps, decor, etc. They have lots of things, from washing machines to cool midcentury modern dining tables to seasonal decor to a pottery kiln (the last time we were there!). It's clear that the stuff in this room has been carefully picked through and the person making the selections on what to include has a good sense of taste. Then, if you turn left, you enter a big room with lumber, sinks, hardware, paint (!!), windows, cabinets, piping, light fixtures, and much more. I found two light fixtures that were super close to something specific I've been looking for. The problem is, the things I've found online have been over $1000. These were about $10. Not everything is in great condition but it requires a lot less patience and sorting through than your average antique store. You could restore a historic home using tons of stuff from here, and that's what we intend to do! We've also heard from others that the things here turn over fairly quickly, so it's worth going again and again. (We intend to do this as well! :) )

I bought 3 exterior Provia doors from New Castle Building Products in Allentown, PA. The one was…read moredefective and they took care of ordering a replacement. They delivered the replacement door. But they would not come back to pick up the defective door. They said it is my responsibility to bring it back to their store. Or I should have had the defective door off when they delivered the replacement one so they could have taken it then. My husband and I both work full time. We would gladly return the door, but they are only open M-F 7a-4p. I am not allowed to take it and leave it after hours at their facility. They can't pick it up because apparently their trucks are large and it might get damaged (remember it is a defective door). Even though the replacement was delivered in a large truck and was the only item in the truck. I am very disappointed in their customer service. I spent a lot of money and the issue is not my fault but I have to resolve it. I would not use them again.

To be fair, after three to four weeks, I finally got a response from them to one of my emails. I…read morestill think this is too long -- probably because I am not a potential big-time customer. If that's what they thought though, they should have given me info for one of their resellers. I will say however, that they produce a quality product.

From the owner: Our Employees Are Our Greatest Asset…read more At Nazareth Pallet, you will find great people and an energetic work environment. Our employees help to build and shape this organization by maintaining a high level of both quality, efficiency and productivity. They continually perform at a level of excellence which is what enables this 35 year old family owned business, to continue growing year after year. In addition to our attractive compensation package, Nazareth Pallet recognizes our employees hard work by rewarding them in a variety of other ways as well. Call us today!