Great customer service! Spoke with manager Daniel. He made sure to do 5 point test and made any…read morecorrections necessary on my bass. To be received in out of the box playing condition. All GC should care as much about customer satisfaction. If your product is being shipped do it before Wednesday to avoid delays.

Came to look at their guitars and keyboards. Also to pick up some guitar strings. The staff seem to…read morebe a bit relaxed here. It was a bit chaotic just trying to purchase my items, even though there weren't many others in line. I think part of the issue was that there's no clear area to wait in line for the cashier. It felt a bit crowded in certain parts of the store because inventory is displayed in cramped spaces. But in other areas, walls with hooks are completely empty. The store could use some restructuring to maximize shopping experiences.

False advertising when ordering online. They refused to ship the item in the order confirmation,…read moreand instead tried to upsell me after the fact. Have since returned the item, and have been waiting 10 days (since shipping tracking # shows delivered) for a refund. Stay away if ordering online.

I think hubs in his past life was some sort of drummer- because all he does is play "drums" and…read morecomes up with different beats on his dashboard, on our dinner table, kitchen island, etc. It's annoying. Plus, inside every man, is a little boy. With COVID in full effect March 2020, I had enough time to think about what to gift hubs leading up to Father's Day. I ditched the mundane ties, socks or button-down dress shirts for him- because even when his job transitioned from office to home early March, those standard Father's Day gifts, deemed entirely useless. Searched a few online Music instrument stores and Hermes came out on top. Read their company info, differences between Congas, types of wood and natural animal hide drumhead vs. synthetic ones. At about $250ish, placing my order was quick and considering the Texas destination plus the post office's chaotic schedule, hubs' Conga arrived in no time for Father's Day. Thank you. Whether hubs was a drummer in the past, he is definitely banging away presently with his Conga- and he'll sure be holding on to it for years to come. This was an obvious fix.

Had a great experience. Sales reps are very knowledgeable. Set me up with a rental with no…read morepressure. I give this a 5 star.

Texas B & O is the place a lot of high schools and middle schools use as a gateway into renting and…read morebuying an instrument; however, their service is disastrous. I never felt comforted with the possession of my instrument when I rented an instrument here and felt more as if this institution cared mostly for the rent money rather than the quality and integrity of the valley's music community. My family has purchased an instrument from both Valley Keyboards and Antonio Strad and have felt more at ease with every visit compared to Texas B & O. I'd recommend buying and renting from sellers across Texas and even Melharts if possible. I'll gladly give further recommendations if needed. Thanks!!!!!

Great experience renting my first violin from Antonio Strad Violin. Excellent customer service-…read morealways responsive and quick to help. The violin sounds great and appears to be high quality; the case is perfectly designed with everything a violinist may need. I highly recommend them to anyone!

I had the pleasure of being served by the owner, Ms. Mary. She took the time and attention to…read moreensure I was well taken care of. The double bass I rented from her is in very good shape and sounds great, and at very reasonable rental price. Thanks again, Mary.

Not much to say.. I…read morelove coming here to learn and play piano. The music teacher is very friendly and kind and is really experienced. For kids he has an awesome program he made himself with his own colors and shapes that does a good job at teaching little kids. Adults are also welcome! There plenty of pianos to use and it's never full because of the personalized schedule he makes for you. Place is always clean and fresh. If you want to learn how to play the piano or simply enhance your piano skills then visit this place.

From the owner: Piano Lessons with Jose Villegas, NCTM - Certified Music Instructor by The National Association of…read moreMusic Teachers