If I could give NO STARS I would!
How many ways can I say they are the flower shop from HE--...well, you get my drift.
My first experience was a delivery to my office made after hours even the sender specified the time the office closed. The delivery was met the cleaning staff, who in turn placed them on my desk (which after 15 hours of heat) caused said "flowers" (and I use that term loosely) to be very wilted. Upon my arrival, I was met with this broken, ill-prepared vase of "whodunnit". The flowers looked nothing like what was on the order nor did they look comparable. They said they would do them over but I would have wait a day because they were busy. When they came it was another bunch of MESS...I sent them back and go a 3rd bunch of mess. Finally, they refunded the sender.
Faster forward to 4 years later almost to the day as it was my birthday then as well....HAPPY BIRTHDAY to me...now listen to this gift.
Today, on my birthday, I miss a call which I returned. It was a delivery man from Valley Florist. He told me that he just delivered flowers to my home with no one there and that they are sitting in front of my house (at 9:15am on a Friday). When I advised him that was unacceptable as I was at work and usually do not return until late and TODAY IS MY BIRTHDAY. He told they were not responsible for the fact that no one was home and I quote "haven't you ever gotten a UPS package? Do you ask them not to leave the package?" I said, Well as of matter of fact, yes I do. Especially when I know that it could get stolen. He told me that it wasn't his problem and I did not have to use them if I didn't like it!
I called the location for 2 hours after and received voicemail that is full...I guess I am up that creek without a paddle in the SOL boat! *shrugs shoulders and walks off annoyed*
Oh and I still don't know what these flowers look like cuz I am at work! Happy Birthday to me!
(also I clearly am not in San Fran...) read more