Valley Fence

1.0 (1 review)

Fences & Gates, Decks & Railing

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Deck construction

Deck repair

Deck replacement

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Valley Fence - Fences & Gates Near Me - Kalispell, Montana

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Michelle M.

2 months ago

We've been a loyal customer of Montana Fence for many years and they have done work for us on several properties (always been great!). This time we decided to give Valley Fence a call since their ad showed up on my Facebook feed and see how they compared in price. I first reached out on 4/9 and Cooper responded via text and set up a site visit for 4/17. Upon walking the job he said we'd had his proposal on 4/20. Today is 4/22 and I have called, texted and emailed to get an update and received no response. I went to Google to see if there was a different phone number to call, there was not, but I did see the 2 star review written by Christina 2 months ago and the headaches they experienced with a lack of follow up and communication. On the other hand, Jakob from Montana Fence came out to see our new project on 4/20 and the very next morning I had the proposal from them (as promised!)! After reading Christina's review, experiencing 2-3 days with no return call, email or text; I attempted to go to the Valley Fence website and discovered the website is no longer valid (invalid website error received on both my laptop and iPhone). I spent over 20 years working in the commercial/industrial service HVAC industry; customer service and follow up is essential to doing business!!! I was paid to babysit contractors then....I'm now retired and have no desire to chase down a contractor who can't even deliver a proposal as promised....I'd hate to think what a PITA it's going to be dealing with Valley Fence after they have our 50% down payment and no one returns calls! It takes less than 2 seconds to respond to a text or email and state you need more time to send a proposal....but apparently they can't even handle that. Save yourself the headache and call Montana Fence....they are very responsive and in the 4 projects they have done for us they have never let us down! read more

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More info about Valley Fence

437 Lore Lake Rd
Kalispell, MT 59901
Directions
(406) 755-9799
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From the Business

Specialties

If you're building a deck, fence or patio, you want to hire a company that hold communication and client satisfaction at a premium. Serving Kalispell, MT, and the Greater Flathead Valley, Valley Fence is a custom fence company providing customers with gates, decks, patios, and fences. These deck builders pride themselves on providing their clients with the beautiful design they've envisioned, and they will work closely with you to make your ideas a reality. Valley Fence has a well-deserved reputation for providing quality service and reasonable prices, and they strive to exceed client expectations on all projects. In business since 2004, this leading custom fence company is family-owned and operated. Valley Fence is staffed by contractors with many hours of on-the-job training, who live in the community they serve. Turn to these experts for patios and decks featuring gorgeous custom woodwork that will enhance the visual appeal of your property, add utility to your home, and also go a long way toward improving your home's property value. Valley Fence offers traditional wood decks and selections in composite material, and these specialists will also provide suggestions if you need help with design choices...

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