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Valley Fence Company

5.0 (4 reviews)
Closed • 7:00 am - 3:00 pm

Services - Valley Fence Company

Fence and gate installation

Fence and gate painting or staining

Fence and gate repair

5 More Services

Fence and gate weatherproofing

Fence installation

Fence painting or staining

Fence repair

Fence weatherproofing

Valley Fence Company Photos

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Ergeon - White solid privacy vinyl

Ergeon

(6 reviews)

Downtown

We recently had a fence installed with Ergeon April 2026. I…read morehad a full online consultation, which was great. The guy really listen to me ensured me they would handle all my concerns, and of course I would end up happy with the work. They came to do the initial on-site walk through, which is done prior to installation. Our guy didn't speak any English (not to be that person). He couldn't answer any of or question, he was asking us questions we couldn't understand, measuring things and what have you. Me and my husband were really concerned that the language barrier was going to cause issue with the installation. AND WE WERE RIGHT! I immediately called stating my concerns with the language barrier and how we couldn't understand anything and we want to make sure things will be done right. They yet again ensure us that everything would be handled correctly. THEY WERE WRONG! Installation day is here. They guys worked their asses off from 9am-5pm. We went out offered waters and if they needed anything but of course no one speaks English and couldn't understand anything we were saying. It time for the final walk through.... Gates are swinging outwards which we had ask for them to swing inwards so it didn't interfere with our neighbor property, locks don't work and placed wrong (anyone from the outside can just open it right up. So my security issue was clearly not taken seriously). I have asked them if they can fix the locks and gates and still waiting for a reply to this day. OHHHH..make sure you double check the permits. They charged us $100 and said they would handle all permits. Are zoning officer came out to inspect since the called for an 811 and he said that no one ever reached out to get the proper permits. Which mind you, the consultant reach out and told me they didn't need a certain permit and when I questioned this they told me their permit team would handle it. Well they never did and I finally got my $100 back as we had to go to the council and immediately apply for a permit which also cost us $40.00. Check your area first, might save you some money! I tried to get ahead of these issue yo avoid all of this and they just kept saying they would handle everything and ensured me it would be done correctly. I'm just frustrated with this whole process and now I'm waiting to hear back about fixing these gates, which I have a feeling I will be doing myself. I will escalate the gate issue if I don't hear anything back but honestly I don't see them coming out to fix it. Overall, communication sucks!! If you're worried about something, chances are it will end up as a problem. Trying to get problems fixed is a struggle! After all the resource and companies I called, a part of me wishes I would have went with my first option. However choose this company cause of pricing and how quickly they were able to fit us in to get the job done.

Working with Ergeon was an easy and delightful experience. From sales to the project manager and…read morewith the installation... this was a headache free experience. There were some hiccups along the way with the materials and the weather not cooperating, but the installation team overcame those obstacles easily and made it as stress free as possible.

Valley Fence Company - fencesgates - Updated May 2026

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