Excellent treatment to patients with premium bedside manners. I love this urgent care, when your…read morefeeling ill come here see Dr SPENCER BRANTLE love him!

Felt like crap and had been fighting a cold for over a week. Finally gave in and went to urgent…read morecare. I was seen by Raul Green -- he actually listened, asked the right questions, and prescribed the right meds. It's been about 12 hours since I started the prescription and I already feel 1000% better. THANK YOU!!! The front desk staff were also super nice and helpful. Wonderful urgent care experience.

I'm glad I went to this urgent care. I had a high fever of 103 and was feeling very sick. They…read moretested me for the flu and COVID, and both came back negative. They also did an X-ray and found that I had pneumonia. The doctor was very helpful and did his very best to treat me. He gave me antibiotics, and I am forever grateful. I'm very thankful for the doctor and nurses -- they were very caring and understanding. Thank you to Dr. Gill, he's the best!!

I have been to this urgent care twice. The office is clean and the employees at the front desk are…read morewelcoming and helpful. This is especially important in a place like this, where patients are likely to be feeling on edge and unwell. Both times I've been here, my wait time has been very reasonable. The medical assistant and doctor were both easy to talk to and I really appreciated the doctor's calm and knowledgeable demeanor. One of my visits was for a moderately embarrassing issue and the doctor and MA helped me feel comfortable and I didn't feel any sort of judgement from either of them. My concerns were addressed both times I visited this urgent care and my issues were resolved. This isn't the closest UC to my house at all (I don't even live in this city!), but if time allows, I would absolutely choose this office again. And they are open an hour later than many other urgent cares!

The service was fast and efficient. Laura Merritt, NP is so thorough, personable, and made my…read morevisit a joy. She is very kind, and the office staff was as well!

Twisted my ankle and I wanted to get an x-ray to make sure it wasn't broken. Went to Concentra…read morewhere there were a dozen people in the waiting room and then they told me that they weren't doing x-rays that day. I called every day healthcare and they were able to get me in right away. Dr. Palms was friendly, knowledgeable, and a great doctor! They also do primary care so I will be going more regularly.

0 stars. Made an appointment five months out arrived at the…read moreappointment was told the doctors leaving right now and had to cancel my appointment. Horrible horrible horrible would not recommend to anybody.

I needed an X Ray done but it wasn't available there So I…read morehad to find another place to go to

Stopped by there today to see if I can get into an urgent care and the door was unlocked and open…read morebut there was absolutely nothing inside. This was the view!! kind of creepy, to be honest

First the good... the wait was only about an hour between the time I walked in until the time I…read moresaw a doctor. For most urgent cares thats pretty good. Now the not so good.... The receptionist was not friendly, welcoming, or minimally kind. I could see that I had interrupted her from doing her homework at her desk and I felt like I was treated as a bother to her. Actually the biggest issue I I had with my visit was privacy and confidentiality. The exam rooms are not rooms at all. They are just curtains. I didnt see any exam rooms with doors and four walls. You expect that in an ER at a hospital not a doctor's office. After I sat in the exam room waiting to be seen for 30 minutes. I could hear the doctor with another patient - someone who had come in to the waiting room and was filling out paper work when I was called to the exam room. I know that in a medical environment some patients need to be seen sooner than others. Its not neccesarily a first come first serve environment. Problem is that I know this patient's complaint was not pressing because I could hear the doctor tell her, "this is the most common thing we see in here". I pulled back my curtain because I thought maybe the staff forgot about me. When I did, the medical assistant sitting about 50 feet away admonished me for not keeping my mask on. I saw the doctor a short time later and was careful to keep my voice down as I spoke to him about my personal medical issue. He didn't do the same. This urgent care is as bare bones as you can get. Smiles, common courtesy, and privacy are scarce at Willow Urgent Care.

I accidentally scheduled my appointment at the Fresno location instead of Clovis (about 35 minutes…read morefrom me), but the visit itself was smooth. The staff was kind, professional, and I was in and out quickly. A few days later, I discovered they had tried to call about my lab results but did not leave a voicemail. When I called to follow up, I learned there had been an issue processing my labs and I needed to come back in for another swab. Not receiving a voicemail and having to return -- especially with work travel and the distance -- was frustrating. That said, this is where their team truly impressed me. Priscilla was incredibly kind and made sure everything went smoothly when I returned. I was seen quickly and they confirmed I would not have to pay another copay. Shortly after, the manager, Yaya, personally called to apologize, explain the process improvements they've implemented, and followed up promptly once my results were ready. Mistakes can happen. What matters is how a business responds -- and they responded with accountability, professionalism, and genuine care. I truly appreciate how they handled the situation and would confidently recommend Accelerated Urgent Care.

For starters, the waiting room was very chaotic -- there was a physical altercation that occurred…read morebetween two teenagers, who were ultimately allowed to stay despite making other patients like myself very uncomfortable. They should have been politely escorted out by security. I could easily get over that though. The quality of care, however, not so much. I went in for a severe sore throat that had persisted for 11 days. After testing me negative for strep, they immediately discharged me and began replacing the lining on my seat. Turns out there's more bacterial infections than just strep. After two more days of worsening symptoms, I went to my primary care doctor who finally prescribed me the antibiotics I needed. Overall I would avoid this place because their evaluation was not very thorough, which led to me not getting the treatment I actually needed. The waiting room chaos was just the cherry on top.

Had to wait an hour and half past my appointment Dr hard to understand staff rude office dirtyread more

I want to thank the doctors and the medical staff here at FPA WOMENS health …read more I came for a procedure, the comfort and warmth that I felt from the staff both at the Visalia location and here at the Fresno location was beyond what I expected coming from a place where I felt lost and needed that support they were there for me when I couldn't talk to anyone else or put my support on . I highly recommend the doctors and staff they were prompt and compassionate Thank you FPA MEDICAL CENTERS for all your services and mainly for your open arms

After going to 2 other urgent care centers just looking for a doctors note, I finally found this…read moreclinic. The service was absolutely fantastic. a big thank you to both Katinka and Mac Kenzie. The PA Conrad Rios was amazing as well. Strongly recommend coming here if you need service. They changed my 150 dollar payment that was supposed to be upon visit to a 40 dollars. Thank you so much guys!

The staff is amazing and personable.. the care is great as well. I've been seen in this office for…read morea few years now and have never had any problems.

Quick and easy TB skin test. Definitely recommend especially for last minute appointments!read more

The gals are wonderful! They make you feel welcomed right when you walk through the doors and truly…read moreput patient care as their first priority!

Came in as a walk in on Friday for back & neck pain from a car accident. Receptionist was nice and…read moretold me that I will need to finish registering online with a link they texted me. YOU MUST BRING BOTH MEDICAL CARDS !!! Please don't make the mistake of not having it at hand or a photo. Many patients I saw left upset because they didn't have the medical card 'with the flowers'. Before you would just show your initial medical card but now you need to show both. It is a new thing ( I noticed with other clinics) but the card itself is new. Yes you will have to wait for 30min-hour to be seen. Not a surprise. I waited patiently and they took good care of me. Next day I came in for X rays, I was seen by Dr. Constance. What a nice and funny lady she was! The X-ray tech also guided me through the process of getting X-rays done. A male nurse came in a brought me water and snacks as well. The clinic and people are generous here, YOU just need to have patience. Urgent cares and emergency rooms are known to be busy and long.

Plan on waiting over 2 hours for DOT PHYSICAL. especially…read morewhen paying a high price of $180 Unorganized. Wouldn't recommend if looking. Would rate 0 if I could.