Pulled my front bumper out on a snow bank and took the car into Reliable on a friend's…read morerecommendation. They were slammed, but Curtis still got one of his guys to come out and do an on-the-spot repair. I understand why they have the great reviews that they do and will be back, plus recommending them to friends. Thank you!

We have been long time customers of Mike's Garage because of their impeccable service, knowledge…read moreand pricing. Having a mechanic that you can trust and rely on is essential. That's why we wouldn't bring our cars anywhere else!

I have been working with Courtenay Auto Repair for about 3 years now. We have 2 older Toyotas. I am…read morea car guy and I know what to look and listen for. Alex and his team have never tried to pull one over on me. I totally trust them with our cars and he always tries to get the repair done as affordable as possible.

It is a shame you cannot give 0 stars. I was a victim of fraud, when the dealership charged two…read morecredit cards for the same service. I had the vehicle serviced and paid April 2025, went to Germany and returned to BC after 7 weeks. On my return I discovered that they had also charged another credit card with the same amount, which was just over $800. after 7 weeks, I contacted .Comox Hyundai and the response was we have two different systems. The only reason I was reimbursed was because I contacted the dealership to complain. Hyundai consumer affairs provided 0 assistance stating that the dealership would contact me. As it is now October, I gather I will not be contacted.

This is the epitome of how not to run a company, any company. It deserves minus 5 stars, sadly…read morethat isn't an option Yelp allows. This place taught me not to trust a sales person. Then thankfully my faith in people was restored at another dealership, who offered me stellar customer service, not just lies.

Had an estimate done for a door problem and they went out of there way to be helpful--including…read morefixing the door to make it more usable for free during the estimate! Entirely unasked! Just really kind folks. Explained various insurance possibilities for payment and gave a reasonable estimate as well. I ended up buying a new car instead but these folks were so great im still second guessing that decision.

Simply amazing! A…read morebird flying into the front of my Lexus dislodged the parking sensor. The repair entailed taking off the front fender (and probably right front quarter panel) in order to assess whether the sensor or its holding clip was damaged. Arriving at Willy's, Patrick (Willy's son) cheerfully introduced himself and the office staff quickly offered me a ride back home. 3 hours after dropping off my car, Irene (Willy's wife) called and advised that the sensor appeared to be undamaged and that they were able to remount the dislodged clip on the inside of the bumper. What Irene then told me was astounding: They didn't want to charge for job and suggested that a box of donuts or some treat for a staff break would be appreciated! I came to Willy's on a recommendation by a trusted mechanic, however, this happy, family-owned business went way beyond my expectations. It's a treat to find such an amazing gem! I'm hoping that I won't need any auto body work soon, but I know who will be my first call if I do!

Bruce Coulter is trustworthy and knows his stuff. He will not overcharge you. I've been taking my…read morevehicles to Bruce for 17 years.

got tires installed there 2016 kia optima, FAST serviceread more

Thanks to Tom and crew for getting our car on the road again. They had done a repair for us last…read moreyear. It needed to be addressed again and Tom took care of it. N/C. Thanks again.....Don & Angela