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Valley Auto Locators, LLC Sales and Service Dept

5.0 (2 reviews)
Closed 9:00 am - 2:00 pm

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Fremont Ford Scottsbluff - Main entrance

Fremont Ford Scottsbluff

(2 reviews)

I purchased a vehicle in November 2015 from this dealer. Process was pretty painless and salesman…read morewas pretty nice. He got a bit too personal during our conversations in discussing his life for my taste though. Maybe this was a sales tactic but definitely made me a bit uncomfortable. They handled getting me a loan which was great but did end up waiting for a few hours, but I'm guessing that's expected as we stopped in on a Saturday. Car service (oil changes) for the first 60,000 miles is offered along with windshield protection. All in all great to know where and who will be caring for my vehicle to keep it maintained. They also check other parts of car to make sure they're doing good as well. Fancy dealership with great people and environment. Highly recommended.

The service department has continually gone down hill. I have left messages regarding a…read morenotification regarding a recall on the Ford app. No one returned my call. Today I dropped off my car before business hours because they said no one would be able to take me to work. At 12:45 PM they still had not called me. When I called I was in hold for someone and finally had to hang up and call back. No one could tell me about my car, one person said they had called and left a message another said it was finished and when in finally talked with the manager he could not find any information regarding the recall. My car was not finished. The organization is bad there. They advertise transportation to and from your appointment but that rarely happens. They always seem to have one excuse or another. Other businesses here in our community advertise concierge service for their service. I'm frustrated because I want my Ford to be serviced at the dealership where they have the parts and are supposed to be knowledgeable. Not the case.

Valley Auto Locators, LLC Sales and Service Dept - usedcardealers - Updated May 2026

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