Best HVAC experience hands down. They are very personable and truth worthy. Had a great experience being helped by Mario, Robert and Isaiah read more

HUGE RED FLAG. Valley Air was hired by my home warranty company to check out my AC unit. They ended up replacing the unit. One year later the brand new unit leaked water down into the house and caused thousands of dollars of damage to the drywall and flooring. As I started digging for answer as to why a 1 year old would malfunction in this was. I discovered that Valley Air never got the work inspected by the city, never did the required title 24 testing, and never finalized the permit for the work done and left my home legally uncompliant. Valley Air would have left it that what if I did not start digging and found this out. Even after all of this not being done legally and within compliance, Valley Air refused to take responsibility for the damages and found every reason to deflect the fact their work was non-compliant and blame me for the unit leaking by saying that the unit was not maintained even though it was barely 1 year old and barely due for service at the 1 year mark. Entirely unprofessional. For all the folks leaving 5 star reviews, please check to validate that everything was done legally and that your permits have been pulled and finalized and that all proper testing and city inspections were done. Through the install I thought they were a good company as well so they fooled me. Once I did the digging and found out they did not do the job in compliance with local laws it exposed them and then refusing to take ownership and make it right by helping with the damage shows who they are even more. read more

Mario and his crew did excellent work. I had 3 previous companies try to repair my AC and couldn't figure it out. He found the problem and was very professional. Not only that, but he showed up on time and explained everything to me in detail. read more

Dispatch Christina H. was prompt in dispatching and answering questions I had and Angel Espinoza was truly an Angel in being here to handle my furnace breakdown during these horrible freezing temperatures !!...this company is definitely my go to HVAC company for future repairs and word of mouth referrals to all my friends and family !! Now we can live and sleep comfortably in our home !! And prepared to have a warm Thanksgiving dinner in our home !! God bless Valley Air Systems !! read more

One of the best HVAC/ Cooler companies I have found. On time. Great communication. Professional. From the customer service person to the work reps everyone is friendly. They do a great job and I would recommend them! read more

Well cant get anyone to answer the phone during business hours why would I use them ? I guess I'll look for another A/C install company

NO SHOW I was given a 3 hr service call window between 2pm & 5pm They were no show, no phone call, no nothing. Complete waste of my time. No respect for clients Lame... read more

Mario was accommodating to work with my schedule, punctual and respectful at all times. He did an excellent job of meeting us at our Vacation Home in Pine Mountain Club, California to help diagnose existing problems and offer working solutions to ensure that we had HEAT installed and working before our Nov 18th Deadline. 1st Visit 10/22, We hired him 10/29 and by Nov 1st he was on the job, and finished everything to completion (passed inspection with county) more than week early from his deadline. Mario & team are trustworthy and worked with cleanliness to ensure the property was left exactly how they found it. I'm happy to have found someone like Mario that cares about his customers. This is rare now a days with labor shortages, and critical delays in the supply chain and part shortages, he figured it out and made sure the new Furnace was completed and now there is Central heating for the holidays and cold Winter! The Cost was Acceptable considering the sense of urgency that we as owners put on Mario, but he delivered so it's worth every penny! His quote even beat the local plumber from the area that quoted higher $ and no way he could meet the deadline, too much uncertainty in his answers citing critical delays everywhere which led me to go elsewhere. Thanks Valley Air Systems for a job well done! I'd definitely use them again. Work completed: New Furnace New thermostat Run New Propane Gas line Ensure current Air Ducts are Sealed tight to work as new central heating read more

Valley Air Systems - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

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If I could give this more stars I would. I need to give a huge thank you to Mario because of him he saved our Christmas and he's a man of his word, he went above and beyond to make sure our problem was fixed with our heater, if you want your heat or ac problems fixed this is the place to go, their communication and their loyalty is just amazing. Thank you once again Mario and I look forward to as a returning customer with valley air systems. read more

I needed a swamp cooler replacement done for one of my units. Mario & Christina were phenomenal in thoroughly ensuring it happened as soon as possible. They have an amazing level of accountability and correspondence where they message and guide you each of the step of the way. Since the fix was complicated, If it wasn't for their higher level of service, I worry the swamp cooler would still not have been fixed. If anyone is in need for heating or air GO TO THEM FIRST!!!! read more

Valley Air Systems - Swamp cooler leaking before Valley Air were on the job! Was completely solved thanks to them! - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

I recently purchased a Home Warranty. As luck would have it my AC began going on the fritz and I contacted them to get a service person out. Initially they scheduled a different business and after reading their reviews I decided Valley Air was my best bet. I immediately called Valley Air's number listed here and reached the owner, Mario. He was super nice, understood my concerns and did his best with helping me to cancel and reschedule with them. The service technicians were on-time, friendly, and quick. I would no hesitate to use Valley Air in the future! read more

There's no word short of 'Awesome' that I can use to describe Mario and his team. Temperatures in Bakersfield were soaring and our HVAC unit started acting up, so we hired Valley Air Systems to come out. They were prompt and professional. Very quickly, they determined that the ductwork in the attic had failed, causing the unit to suck in insulation and stop functioning. They cleaned the unit, replaced the ductwork & had cool air blowing the same day. Thank you! read more

They installed my unit and I was very happy with the quality of work they did Im very happy . My AC is working better than ever. Thank you Valley Air Systems read more

Valley Air Systems - Valley air Systems Installed my unit! They did a very good job - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

My unit was "out" for over 18 months. I didn't have the funds to even get it looked at, due to going through a divorce, until this week. I called around for some "local" H&A repair businesses, but I live in a small town, (Tehachapi Ca.) and couldn't find a local repair businesses. Next location, BAKERSFIELD. That's a good 45 minutes away...and the service call price, just to show up and CHECK out the problem was going to be $80 per the several companies I called. Mario, from VALLEY AIR SYSTEMS, was exceptional. After hearing my plight, he WAIVED THE SERVICE CALL CHARGE, as he already was heading to Tehachapi for another call, then told me he would "diagnose" the problem for FREE! Mario (& his helper) arrived on time and went straight to work. Mario diagnosed the problem within 10 minutes. (I thought...please God, let the cost be reasonable) He cleaned out some spider webs and "re-set" a switch...and BOOM..problem solved! He climbed down from the roof, and packed up his ladder & tools. When I asked him what I owed...he said "ZERO...I TOLD YOU I WOULD LOOK AT IT FOR FREE!" WHAT! I said....hold up...REALLY? NOTHING?! Talk about keeping your word...and beyond! I gave him a big tip, and his helper too! Now....I cannot guarantee that you will get a free service charge OR free service...but I CAN guarantee that the service and attention to details that you will receive from MARIO, and Valley Air Systems will be 2nd to NONE! YOU ROCK MARIO! read more

Valley Air Systems - His business info. - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

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The 1970's(ish) AC unit decided it wanted to quit during the hottest month. The home warranty company sent out one company, although he was efficient enough he insisted it could be fixed by building new pieces. I really was not satisfied with that answer as this AC would have to be completely rebuilt and it was at an age where it was not eco or energy efficient. Home warranty sent another company, (Valley Air), for a second opinion. They came as soon as they could, which was faster than I expected, considering I live in a small town away from Bakersfield. The gentleman did a review, explained in detail what he knew was wrong. He sent the appraisal to the insurance company that day. As soon as it was approved the parts were ordered and it was installed. While the crew was installing the system, (ground, driveway), other than the sounds of working, I did not hear them. When they finished they notified me, explained ways to maintain the unit for a longer lasting life. I went outside expecting to see the old unit that would need to be taken to the dump, however, not only was it gone but they had cleaned up the entire area where the AC unit was! I have to say I was really grateful for this company. The home warranty did not cover a certain dollar amount so I had to pay out of pocket, (which I am not complaining), I just was unable to pay the full amount at the time. The owner was very understanding and allowed me to break it into two payments. I would strongly recommend this company to everyone. read more

Great expert with Mario as soon as I spoke to him, he sounded professional and about his business this man knows his business and what he is doing. Don't waste your time with any other company we had a different company come out 4 times and could not find the issue with our AC. Mario came out one time and handled the situation that same day. We will definitely keep his contact and will be recommending him and to everyone we know. Including our landlords to use for all their properties. Thank you Mario for getting our AC back and running the first day you came out to us. Greatly appreciate it. read more

I am so grateful to Mario for sending Roberto the same day I called about the water leaking from the attic into a bedroom. They reported that it was a burst hot water line and advised me to call a plumber. They turned off the hot water and performed routine maintenance on the AC. read more

Valley air systems is the best!! Angel the service technician is very knowledgeable and informative! I could not be more satisfied with his work!! read more

Repair services were really quick and affordable for the time spent. Mario and his guys are no slackers by any means, they got here and we're gone within 30 minutes with my AC back on and running. read more

Valley air was called out by my warranty company and I am so happy and blessed that they were the ones that they sent out. Angel was the technician that came out and he was very polite and honest. He explained everything that I needed to know, fixed what needed to be fixed, and did it very quickly. He made sure that everything was good to go and I had cool air in my place before leaving. I highly recommend them over any other company because of their honesty and their caring nature. I had the pleasure of speaking with the owner first and he as well was very personable and made sure that the work was completed. He followed up with me and made sure that I knew I could call them at any point if I needed them to come out again. Thank you Valley Air for being a great company that can be trusted! read more

Poor response time, I call and was told a week to look at my system

Mario was on time and was very knowledgeable about my HVAC Unit. It turned out there was nothing to repair, just needed to be reset. Very honest and has integrity. I highly recommend Valley Air Systems and will be using them exclusively from now on. read more

Mario was great to work with. He squeezed me in that same day. He came out, fixed my problem and educated me on my system. Even though I may never need service from him. Great guy. Honest, on time, did what he said he would do. Can't ask for more than that! Use this company whenever possible. I feel like he went above and beyond. If you have a home warranty service, ask for Mario and this company. I had to suffer in 110 degree heat unnecessarily for another company to tell me it would be a couple of days till they could get to me. If you want an honest guy and someone to educate you and not just take your money, call Mario! read more

Family went out of town and turned the AC off. When we returned it wouldn't turn back on. My son called Valley Air Systems and they responded right away to our call. A repairman came quickly after contacting them. Great customer service. Nice, friendly, and knowledgeable. And rue air conditioner is working great again. Thank you ! read more

What service! Mario installed a new HVAC system a little over a year ago. This winter was unusually cold and wet. One of the tenants needed his gas turned on for the furnace. Mario was there promptly and I have a happy tenant. While on the roof, Mario noticed one of the roof drains was stopped up by the most recent storm. He took it upon himself to clear the drain releasing all built up of rain water on the roof. He texted me a video to let me know he took care of it because he saw it needed to be done! Thank you, Mario. Stefanie C. read more

Mario is awesome! He's up-front, honest, competent, and reasonable, which can't be said of many contractors out there nowadays. He'll do whatever it takes to get the problem resolved. We'll continue to use him for all our HVAC needs. read more

Finding a company willing to work with our limited budget and still provide a new HVAC system was beyond our expections. Mario was professional and upfront about the price and installation schedule. We could not be more pleased with his honesty, competence and professionalism. He will certainly be our "go to guy" for any future heating/cooling needs. We whole heartedly recommend Mario Herrera at Valley Air Systems. Give him a call. He and his crew are the BEST! read more

I was stuck without air conditioning working for hours. Valley Air Systems did everything they could in the heat wave to get to me as soon as they could.. They were fast, polite, professional, respectful, tidy, and most important to me (after sweating for over 24 hours!), they explained to me everything they were doing, what to expect out of the service. Temps were dropping below 80 in the house and i had piece of mind service was accurate and complete. Would recommend this company over any in Bakersfield to anyone for service or repair read more

I can't say enough good things about this company! Mario returned my telephone call promptly and Angel was able to come out within a few hours of me first calling and telling them that my air conditioner was not working. Angel was able to show me and explain what the problem was in layman's terms. He had the part needed already in his vehicle and was able to get my unit up and running in no time. Angel was friendly and very professional. I highly recommend Valley Air Systems. read more