I shopped faithfully at this 7-11 store for over five years and at one point I had 16,000 points my…read morerewards card. Clerks were really friendly and nice till one day one of the clerks asked me why I always asked for my receipt.. I told her I had an app and that I uploaded all my receipts to the app. I really don't know what she understood what I was doing or if she thought I was doing was illegal because after that she was not friendly and I would have to asked twice for my receipt. It came to an end one day that after she gave me my receipt she snached it from my hand and wouldn't give it to me. I went by there next day to speak with the manager but I didn't get a chance to tell him anything because he quickly told me to get out. I told him I was going to call corporate and his words were "corporate ain't going to do shit to me" I did called corporate and about a week later I got a general email about that they were going to look into the matter and get back to me. It's been three months and nothing. I have not gone back and don't plan to. There are a lot of places nearby that are happy to take my money and they don't mind that I ask for my receipt

My favorite store! They have flavoring in the soda fountain and make me pizza at 545 am! Staff is…read morevery friendly and super sweet. I stop in every morning on my way to work. Store is always clean and in great repair.

This Pilot is not a big one and parking spaces are very limited. I stopped in for fuel and everyone…read morewas just in the fuel aisle not using it. I purchased a Snapple kiwi drink for $3.19 which was very reasonable. The restroom needed some cleaning when I used it but the store was stocked pretty well for everything I was looking for. I will be back if in the area again.

The other day I decided I was going to stop by the pilot. I have never received customer service…read morethe way I have when I went there. I believe her name was Piper? She always wears a hat! She went above and beyond for my needs. I do have to say for any and all customers expectations, Piper knows what she's doing! She was so amazing, kind, nice a professional to me. It costs $0 to be that nice and she does it. I'd be shocked if she didn't get a raise or even a higher position there if not already! I was stunned to be greeted so nicely by her. She's a good one! Don't lose her y'all! She knows what she's doing and she does it perfectly! Thank you Piper!!!!!!

"iF yOu DoNt LiKe It Go SoMeWhErE eLsE"…read more This place has gone downhill since summer and honestly, between the worst customer service we ever had and the lack of either the place being clean or even being stocked on basic food, we are over it. The shelves are half stocked, making simple things like a pizza or even checking out becomes a hassle. We have been trying to come here for convenience but honestly, as the girl said tonight "if you don't like it find somewhere else". We have, and we will use QuickTrip. Never have we seen such a quick and downhill decline. They have people smoking meth in the bathrooms and shooting heroin out back against the wall. There are used needles on the ground. They have the floor covered in packages that they haven't unboxed and have pallets just blocking main entrances as fire hazards. One of the grossest and nastiest stores I been to in north Texas. The soda fountains either are covered in soda syrup or they don't work at all. Then if we do ask them to look for something they didn't manage to stock they get mad at us like we are the problem for trying to spend our money at their location. Most of the times it's basics like cups and lids. Most of the coffee cups are never stocked, from small to large. We are lucky if creamer is out, and if anyone asks they are treated like an idiot. The way people snap on customers and the fact the store is in business still is crazy to me. Then the icing on the cake, the white girl covered in tattoos with brown hair has had a worse and worse attitude every single time we come in as a family. We drew the line today when she was rude to us and called a customer racist while screaming at him and threatening him with the cops. It was unprofessional to say the least and we say her get other employees to harass the girl he came in about who left crying. The fact all of this is going on is completely insane. I feel like this location even if it did clean up everything has been so tarnished by its reputation. And the fact that all of the good employees are gone shows you that the employees run the store not the managers. If I could rate this lower than one star I would. I won't bring my kids back here again. I have lost faith in Racetrac as a brand but not in God. I really do hope people review this before they work there. We have been Racetrac customers as a family ever since we moved into our house off Buckland since it's always been a short walk until the heat hit. Now after all of this we are sad to leave but realize QuickTrip is only a short car ride and they keep the stores in nice conditions than drug addicts in the bathroom.

1/15/2021- Friday…read more Staff are very professional! Place is very clean! Thank you Racetrac Staff!!! Jjay R1616

This place is great they have brought rolling papers and cones and they're open 24 hours a day. The…read moreguy that was working when I was there his name salmon and he's super Duper nice I think I am sometimes they serve people through the window at the entrance but either way they're always open 24 hours I so in the prices are very good too so I was pretty pleased with all of those things and we will definitely return again soon!

Yeah , I was desperate to pick up a bottled water and regretted quickly that I had stopped here…read more There are crowds of people standing around EVERYwhere and the workers inside are unfriendly. The gas prices are tremendous on top of all of the above horrific things.

Great staff and customer service, only issue is the lack of French vanilla creamer. pls refill…read morefaster

Lived in Farmersville for about 5 months now. Have been to…read morethis convenience store-fast food store more than I can count. I have yet to have one of the staff be rude are hateful to us.

Awesome find, my fellow vapers should check it out, thank me later. And great local goods,…read morefriendly place.

Such a little local gem in Rockwall! I never thought much of this spot since it is a gas station, I…read morejust thought it was like any other gas station. However I noticed there was signs for local dairy, farm eggs, coffee, bread, etc! I stopped in and loved the local goods. They had some beautiful farm fresh eggs, jars of orange juice and coffee, they usually have produce and milk as well. They also have a ton of $4 vinyls. There is also an ice cream cabinet with pints from Its Fate Creamery, for sale no more than they charge and the ice cream shop. Tons of jams, pickles, etc. The owner was awesome, and I love his variety of local goods!

Not a lot to say other than this is a great place to top off and use the discount from all of the…read moreTom Thumb shopping I do. I enjoy the 5-30 cents a gallon saving! Sometimes there is a car or two in line ahead of me at the 4 lanes, but I have time to wait that out. It is well maintained and can't ever recall seeing a pump out of service. Take advantage of your Tom Thumb discount!

Quick look rating: 4/5 Quality, 5/5 Service, 4/5 Experience, 4/5 Will I return…read more Nice little self server gas station. If you keep track of the price of gas, it tends to get a little more expensive as you get to the closer of downtown Dallas. Tips: ~ Go inside Tom Thumb and get a reward card. ~ After you spend 100 dollars on groceries / products you get an extra 10 cent off of each gallon of gas that you purchase at the self serve fuel station. (Great idea, if you have a vehicle that holds a large gas tank! ~ The place is well lighted! ~ It's open 24/7 ~ It's clean and looked after! ~ It's well located, just one block off of highway 75. ~ It's in a safe location and they have a safety guard in the parking area! ~ It's located roughly 4 miles north of downtown Dallas ~ The line sometimes may be long at times, but you just have to know the different times to go get gasoline. ~ Very helpful staff! I would suggest to bookmark this place if ever needed! Sometimes, it's tough to get gasoline in downtown Dallas.

Unfortunately this location suffers from never having receipt paper in the gas pumps causing anyone…read moreto still have to go inside makes no sense. Today no signs up that all pumps were not working then when you go in the comment is "Oh they aren't wort". Now wouldn't it be smart and good customer service to have signs out???? It's run by Patels so this service no doubt makes sense to them. I am reaching out to Synchrony to ask why they issue cards for such a shoddy operation as Citgo/7eleven Pathetic customer service at best.

I want to specifically mention how helpful the attendants are at this location. They were quick to…read moreassist me when I wanted to know if they carry a specific item and offered to order it for me so that they would have it in the future. Their excellent service is a real asset to this gas station.