The doctors here are great. Some of them really know what they're doing, and overall I appreciate…read morethe care I received. However, I'm writing this because of the front desk receptionist. That woman seriously does not need to be working the front desk if she's going to speak to patients with that kind of attitude. Her tone while scheduling appointments was extremely condescending and disrespectful. I'm almost 23 years old -- I know how to make an appointment and answer basic questions. There was absolutely no reason to speak to me like I was a child. I was simply trying to make an appointment and take care of my health, but the way she responded and talked down to me made the entire process stressful and upsetting. Honestly, it raised my blood pressure more than anything else during the visit. Patients deserve to be treated with respect, especially when they're already not feeling well.

If I could give this facility zero stars I would. These people are NEGLIGENT and INCOMPETENT. When…read moreyou go to make your appointment they will schedule you three months out. You wait three months and they call cancel your appointment 4 hours before you're expected to check in and then tell you when rescheduling that the next available appointment is ANOTHER THREE MONTHS AWAY. When letting them know that there are urgent matters that could result in medical complications they said "Well you're the one calling to reschedule". This office is happy to leave THREE MONTHS expired birth control embedded in your body and when you ask if that's even safe, they'll tell you to GOOGLE IT!!! Imagine calling a doctor's office with a medical concern, and they tell you to google it!!! I would rather pay whatever an emergency room wants from me than deal with any of these negligent, incompetent, insensitive, rude as all get out personnel EVER AGAIN. I was willing to wait my initial three months from January to the beginning of April because it was what it was, but to cancel on me day of and then not at least TRY and help or even answer my questions as to whether something is safe or not is abhorrent. Just find another OBGYN, if they can't even answer a medical question about whether an expired medication is safe or not, they clearly cannot provide a safe or reasonable level of care.

I had Dr Villanueva for 6 years and I had a wonderful experience with him, Christy, and the office…read morestaff. However, recently in July the office has decided to move to a more exclusive and more expensive option where you have to pay a yearly membership (that's not covered by insurance) to even be seen by him now starting in October 2024. Once this transition began in July, I felt like the quality of care declined as I was recommended a surgical procedure by Christy for something minor that had happened only once. I felt like this recommendation was excessive and made it seem like the office and staff were trying to get every last penny from me before I no longer continued with their now exclusive practice. When I tried to cancel the procedure weeks before the scheduled date, the office tried to pressure me that it was highly recommended and needed to be done. However it is an elective exploratory procedure that had many possible complications that I did not feel comfortable with for the fact that the reasoning behind it only happened once and that procedure was for the reasoning to be happening continuously. I'm saddened that my departure with the office left on such an odd experience.

Dr. Villanueva is an amazing doctor. I had seen him for almost 18 years and he saved my life and…read moreprevented me from getting cervical cancer. He helped with my PCOS and other issues and took the time to talk to me about anything that was bothering me. The last time I was able to see him, I had the most terrible experience with one of the ladies behind the desk. I was frustrated with my medication and people were making mistakes on the type and brand of medicine and not taking me seriously. I decided to not go back. Then, when I was going to give the office another chance, he sent a letter telling his patients that he was changing to a annual subscription type of care (MDVIP) to whittle down his patient list and be available 24/7 for patients. The plan is way too much for me to afford out of pocket so I was out of luck going back to see him. Now I am in limbo, bouncing from one OBGYN to the next because they or their office staff are awful and/or disorganized. I even had a panic attack at the last doctor's office I visited. I wish I was well off enough to go back and see him again. :(

Doctor Knudtson is so sweet and understanding. best doctor I have ever seen. She listens to my…read moreconcerns and makes sure I understand everything she explains. Definitely Recommend her!!

I've gone to Dr. Hasty for several years on/off because I moved out of town. But I wouldn't go to…read moreany other doctor that isn't her, and frankly I haven't. They used to be at a tower by the hospital, and they moved to this site not sure how long ago. They do digital paperwork so when you're in site everything is pre-processed. They are timely and the staff works like a well oiled machine. Dr. Hasty is such a progressive, intelligent, caring provider all around. She cares about her patients, and their situation. Additionally they have begun offering MedSpa services which is SUPER convenient and discreet for those interested. Dr. Hasty and her team have impacted my life and health in meaningful ways and I will definitely continue working on be under her care.

I first went to this place a couple of years ago with concerns regarding my menstrual cycle. I knew…read morewhat I was experiencing was not normal and I wanted some answers. My provider literally said to me "some women just have sucky periods". Bullied me into a birth control I did not want and did not acknowledge my concerns when I expressed the side effects of the birth control. Now that I have gone to a new doctor's office repeating the same exact symptoms I originally told this clinic, they immediately ran tests, ultrasounds, and exams. I have been diagnosed with PCOS. I can't believe I spent 2 years trying to advocate for myself just for Sara Bushur to say you have to suck it up. If you have the ability to go literally anywhere else, please do so.

Dr. Vanover is not only the BEST GYN I've ever been to, she's perhaps the best doctor I've ever had…read moreas well. Having 35+ years experience in the OB/GYN industry, she's seen everything under the sun and if you've been struggling with any kind of issue or are just looking for a great vetted doctor with TONS of experience under her belt, she's the real deal. Be prepared for a bit of a wait to schedule an appointment because her schedule usually fills up super quick and you have to schedule 2-3 months out in advance. IMO though this says A LOT about the doctor and how desired she is for her services. Every time I go see her, the overall appointment from in/out is about 1.5 hours, but it's worth it since she spends 20-30 minutes with each patient (MUCH more than other doctors I've been to which usually spend under 10 minutes with you, if that). First, she has a consultation in her office to evaluate the medical records and go over your concerns with you prior to the examination. Feel free to bring up any other medical concerns not related to OB/GYN like I did with my nutritional deficiencies. Dr. V is eager to help you overall, not just below the belt ;) After the 5-10 min consultation, you go into another room where you get your examination done (another 10-20 minutes). Dr. Vanover is ALWAYS gentle, easy to talk to, and very comforting. She tells you what she's doing and doesn't just surprise you! Overall, I HIGHLY recommend Dr. Vanover for her excellent bedside manner and her incredible knowledge! Just as a heads up: She also has an office in Schertz and goes back and forth between the two several times a week.

We loved Dr. Ogogor and will be returning if we decide to have another. She is blunt and honest yet…read morekind, caring and understanding which is exactly what you want when making decisions on something so crucial and important. I had a complication in my 37th week of pregnancy which resulted in having to schedule a planned C Section - I was distraught. It was not what we had hoped or planned for and with my pregnancy emotions it really took a toll. Dr. Ogogor was understanding of that and hugged me as I cried while also explaining in detail why we had to do it this way. She as well as the whole staff really is great. I have zero complaints and like I said, will be returning if we have another. Thank you a million times

This review is long overdue. I gave birth back in May 2021, and although I'm currently pregnant…read moreagain and seeing a different doctor, a recent conversation brought my past experience back to mind. While at my new doctor's office, another patient shared her negative experience with Dr. O and it instantly reminded me of my own, which is why I feel it's important to finally share. I have given only 1 star because the girls upfront were somewhat nice . I ended up transferring to another provider ONE WEEK BEFOR MY DUE DATE after leaving my appointment with Dr.O in tears! As an African American woman It was really important to me to have a African/ African American doctor during my pregnancy, I was actually referred to Dr.O by a coworker who had nothing but great things to say. Day 1 I saw red flags that I chose to ignore. 1: the wait time is ridiculous just to be seen for 10 mins 2: Dr.O always made me feel as if I was a problem whenever I asked Any questions , it almost felt like she takes it as you're challenging her intelligence. 3: I dreaded every appointment because I felt like I was constantly being yelled at , chastised, talked down to or blamed for my heart rate being to high, or stupid things that I really couldn't control . 4: she has a way of talking to you like you're dumb or like youre an annoyance..I would question myself all the time like "maybe I'm being sensitive" or I would excuse her rudeness as just part of her accent or possible language barrier.. This was during the pandemic so I had to go to my appointments alone. I had no one to confirm if what and how I was feeling was legit.. so I constantly gave her chances thinking maybe I am the problem 5: the final straw was after she hit me during one of my exams. Dr.O would get really upset and yell at me because I would constantly flinch and jerk when she would try to check my crevix for dilation:. It was so painful and tender down there and I would tell her that I had a lot of pain, she pretty much threatened to sign me up from a c section since I was a weak woman and I couldn't handle one finger . So this last final time I went in again for another exam on my cervix sure enough I flinched again and she slapped me on my chin HARD , while her assistant was present !! I just remember jumping up off the table grabbing my purse and I told her SHE WOULD NOT BE DELIVERING MY BABY .. she called me by phone a few times to apologize which I NEVER returned. I did also noticed that after i stopped going to her office , she still continued to bill the HELL out of my insurance !!

I've received bad services before but not nearly as bad as this clinic. First, the nurse yelled my…read morename behind the door without a proper greeting. Second, she was complaining that I didn't fill out some information on their online form. To my defense, it was a very outdated form called "Docusign", which was an online word document with blanks. Some of the blanks were not formatted correctly and it made very difficult to fill out. Then, she started to ask me about my pregnancies. She was very insensitive when she was mentioning about my miscarriage. Because I wasn't given a private exam room so everyone in the lobby heard about my miscarriage. It really made me emotional. In addition, I was not a big fan of the doctor, either. He wasn't very informative unless you keep asking him. I will not go to this clinic anymore.

Very thorough and experienced OBGYN .. delivered my son via unplanned cesarean. Very Minimal…read morescarring. I was a high risk pregnancy due to my age and dr Feinstein was there every step of the way .