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Valencia Manor Home

5.0 (1 review)
Closed • 8:00 am - 8:00 pm

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6 years ago

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Oakmont of Valencia

Oakmont of Valencia

3.7(27 reviews)
3.5 mi

I cannot say enough good things about Oakmont of Valencia. The quality of care is truly…read moreoutstanding, and it is very clear that the staff genuinely care about the residents and treat them with dignity, kindness, and respect. The caregivers are attentive, patient, and always willing to help, and the communication with families is excellent. It gives great peace of mind knowing that loved ones are in such capable and compassionate hands. The staff at Oakmont of Valencia are one of the best parts of the community. Everyone from the caregivers to the front desk to the dining staff is friendly, professional, and welcoming. They take the time to get to know the residents personally, and it really feels like a community rather than just a facility. You can tell the staff truly enjoy what they do, and it shows in the way they interact with residents every day. The food is also exceptional. The meals are restaurant-quality with a lot of variety, and the dining room feels more like a nice restaurant than an assisted living facility. The presentation, quality, and service are all excellent, and dining is something residents can really look forward to each day. Overall, Oakmont of Valencia is a beautiful, well-run assisted living community with excellent care, wonderful staff, and great food. I would highly recommend it to anyone looking for assisted living in the Santa Clarita area.

Wonderful staff, kind, and helpful. My sister is in good…read morehands at this facility And she is very content and happy There is something for the Residence to do most every hour of the day. Keeps them busy.

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Oakmont of Valencia
Oakmont of Valencia
Oakmont of Valencia

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Atria Santa Clarita

Atria Santa Clarita

3.7(36 reviews)
2.2 mi

The staff at this facility are amazing. From top to bottom the care they gave my mom was a 10!…read moreDementia is so hard to deal with as it's different for everyone, yet this team meets every challenge professionally with a smile. They make the most difficult situation pleasant.

My father was a resident at the Atria for just under two years. While the staff were all incredibly…read morekind, the overall care he received was wildly unacceptable. To start off, from the moment you walked in, there was an overwhelming smell of urine and feces in the facility. In regards to my father specifically, his hygiene was clearly neglected--his hair was always greasy, his teeth progressed to a brown tint, and his nails were caked with what appeared to be his own feces. We repeatedly requested for him to receive haircuts: prepaid for such services, made appointments but it was only followed through by continuous reminding from us. During visits, his room was always dirty with most of his clothes stuffed into his laundry bin, leaving very few clean options available. Towards the end, his room was always locked. I thought that was really bizarre and unusual. In the moment, I was just so excited to see my father that I didn't investigate further, but I assume it's because they wanted to limit exposure of how filthy his living quarters were. We ultimately moved my father due to the ever increasing cost of the atria and the dissatisfaction we had with the facility. While packing up his room we discovered that every piece of his furniture was completely saturated in his own feces - hidden by a bed sheet and waterproof pee-pad. On his first day at the new care home, the staff gave him a thorough cleaning and informed us that his skin, particularly around his buttocks, was covered in hardened feces and pressure wounds. While, at the atria, they informed us that my father was incontinent, of which they had him in diapers 24 seven. At his new facility, they learned that my father was absolutely capable of going to the restroom independently, he simply had to be guided to the location of the restroom and reminded to try- which leads me to believe that the staff at the atria simply did not want to take the extra time needed to care for my father's basic needs. Six weeks after leaving the Atria, my father passed away from septic shock due to a UTI - my dad suffered with Alzheimer's, so the symptoms that would present from a UTI were hard to recognize given the circumstances of his mental status. While I can't prove it, I strongly believe that the Atrias complete disregard for his hygiene played a role in his decline with sepsis. So yes, the staff may be kind, but for what they charge, the level of care is disgracefully inadequate. I don't think it's an issue of intentional abuse, it's an issue of being completely understaffed to take care of the residents they house. Looking back, I regret not documenting everything with photographs as evidence. At the time, I simply held onto hope that despite this difficult period, his wellbeing would improve in the new facility. However, I believe the negligent care he received at Atria ultimately contributed to his untimely passing I share my personal experience with Atria not for personal gain, but in the hope that by speaking out, I can help prevent other families from enduring what mine has

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Atria Santa Clarita
Atria Santa Clarita
Atria Santa Clarita

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Assisted Living Connections - Jennahway Salisbury, our Senior Living Specialist for San Fernando and Santa Clarita Valleys

Assisted Living Connections

5.0(36 reviews)
19.0 mi•Sherman Oaks
Women-owned & operated
Free consultations

My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

When you are dealing with an elderly parent, especially one with dementia, you quickly feel as if…read moreyou are drowning - Jennahway at Assisted Living Connections was captaining the lifeboat that found me. With her calmness and knowledge she guided me through a system that is designed for you to fail, and provided information to help it all make sense and get me to the other side. I know how difficult this journey is and I am sorry if you are on this path. Do yourself a favor and let Jennahway and Assisted Living Connections be your guiding light.

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Assisted Living Connections - The Assisted Living Connections Team!

The Assisted Living Connections Team!

Assisted Living Connections - Painting class at a local senior living community

Painting class at a local senior living community

Assisted Living Connections - Jennahway Salisbury and Kelila Heller of Assisted Living Connections with friends in senior living

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Jennahway Salisbury and Kelila Heller of Assisted Living Connections with friends in senior living

Valencia Manor Home - retirement_homes - Updated May 2026

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