What sets OPSM apart from other optometrists is their exceptional service. Here they really do…read morewhatever they can to make the process of getting eye tests, buying glasses (etc) easy. If you're in the market for a new set of glasses, they're always willing to give advice and make suggestions based on what they think will suit the shape of your face. I always pick the same style and shape but by asking for help I've been able to move out of my comfort zone with different shapes that still compliment my face shape. Eye tests here are free under medicare, though I was always under the impression that you can only get one per year. Recently I had the misfortune of being "attacked" by a tree, with a very spiky leaf scratching my eye and slicing my contact lense in half. Needless to say my eye was a bit sore and when I paid a visit to OPSM Anthony was able to take a look at my eye and make some suggestions on what I needed do next (eye drops, keep my eye clean and follow up with another test in a week to make sure the scratch was healing). I went back a week later and all was okay with my eye and I walked out without needing to pay a cent! How great is that!? Pro tip: you can make appointments online for some of their stores. Otherwise give them a call to book your optometry appointment.

Got my favorite glasses broken, but quickly regain my eyesight - thanks to OPSM. :-)…read moreThey provide quite a remarkable service and good advice.

I went in here with my hubby. He's blind as a bat, very short sighted. He had a new prescription,…read moreand needed glasses so he could drive without being a danger to everyone on the road. We went in here to have a bit of a look around while we saved the necessary money to actually buy a set. I was impressed with the range they had in here, although we didn't actually end up buying at this shop. The service was really very good, and the sales person wasn't at all pushy or overly annoying. I'd be happy to recommend this place to people looking for a new set of glasses.

Been a regular at Preston Eyecare since 2006. Anastase is a really good optometrist. The glasses…read moreand contact lenses are reasonably priced. He is diligent, friendly and takes the time to help you find the right glasses for you. I also enjoy a conversation and a laugh with him too when I see him.

I already knew that Manager here, Nigel, is marvellous. His customer service is outstanding, he…read morealways does his best for me and always has a smile and warm welcoming manner. But now I also know that the Optometrist here, Lois, is very good too. She is caring, she makes me feel like I am getting her full attention and that she cares about how she works with me. I will be transferring my visits to here, rather than my previous OPSM location near my office in the city. Well done, keep it up.

I had to make a trip to the optometrist and update my prescription because one day my glasses…read moresnapped in half right in the middle and no amount of tape could fix it. CONS: ~ This is a teaching optometry clinic. Your doctor will most likely be an optometry student. ~ ...As a result, the process will take very very long. I've needed glasses since I was a little girl so I'm well familiar with eye exams and how quick they should take. A typical 15-20 minute eye exam ended up consuming about an hour and a half of my time because instead of just updating my prescription, they wanted my doctor to get more experience so they gave me the full shabang - dilating my eyes, dyeing it to see the veins, etc. I pretty much turned into a human lab experiment. Normally I wouldn't mind that much because I'd be happy helping someone else learn but they could've let me known beforehand. I ended up needing to miss a class for this examination... PROS: ~ Excellent customer service. Since it takes approximately a week for the new glasses to arrive, they tried to help me repair it using tape and melting the metal, etc. It didn't work out in the end, but I'm glad they took the time to try for me. ~ The examination was absolutely free (the eyeglasses weren't though, unfortunately). ~ Because I had school, they even decided to put it on rush delivery at no charge to me. I'd make a stop here again next time I need to get my eyes checked. Even though the process is grueling and long, I'm willing to go through with it to help someone learn. The employees are really sweet and offer some of the best customer service out there. I'd just have to make sure that I have time to spare.

Every now and then I come to see Dr. Coote for a general check up. One time a few years ago he…read morespotted a little abnormality in my right eye and referred me to a surgeon. Turns out I had a hole in my retina. Despite having had gone to the optometrist plenty of times, they never picked up on it. Thanks to Dr. Coote I was able to get it mended and stop any further complication. Up until this day I see Dr. Coote every so often to get a thorough examination because I know with his wealth of experience and knowledge I'm in good hands. And if anything were to come up again, he's going to catch it. Plus it also help that he is a really nice guy, with great sense of humour.

If you've read some of my other reviews, you might be aware that I'm blind as a bat. I'm so short…read moresighted, the lenses in my glasses look a bit like they're made with the same glass that coke bottles used to be made with. It's awful being so dependent on something as fragile as glasses. I have yet to buy glasses here, but I have had more than one really positive experience in this shop, usually related to servicing my glasses. More than once, I've gone in and asked if they could fix up my spectacles because a screw has fallen out, etc. Each time, they've done their utmost to help me. I really like this shop and will probably be buying glasses there in the future.

Staff are always helpful, friendly and know what they are talking about. Great selection of eyeware…read moreto suit everyone. Everytime I've been in the store I have had a great experience. The optometrists are knowledgeable, professional and on time with appointment. The girls in the showroom all helped me pick out the best frames to suit my face making it a fun experience. I came in today because i had accifentally broken my glasses and within minutes my insurance policy was sorted (I highly recommend purchasing the $30 a year policy) and I was picking out a new pair of glasses with the help of a few of girls and I'm really happy with with what i ended up with and now I just have to wait for about a week and the text message to say they are ready for me to collect!

My eyes may not be as sharp as they once were, but at least my glasses are…read more The guys at Bellocchio provide great service and advice, and have a great range of frames to choose from. Staff are friendly, professional and keen to please. They even made some minor adjustments and repairs for me without charge.