You may not know this or not even care but you lost a customer due to poor service. I recently booked another cruise through VACATION AT Sea. Unfortunately I had to cancel because my wife was having surgery two days prior to boarding. Everything was paid for Airfare , Cruise , Drink Package , Excursions , Insurance and Fine dining were all purchased. Your rep told me to handle the airfare and she would handle everything else. The Airfare was credited and I was issues a voucher for future flights. Aon which handles the insurance for Carnival was a nightmare. I sent doctor forms. They sent me forms to have doctor fill out and when all said an done the said they would issue me 100% for the Cruise fee minus the insurance. This is not a problem. Now all the extra stuff was Carnivals job to refund me and Lisa said she would handle this......and she didn't she just took their word! Carnival gave me a few refunds but not everything. I emailed Lisa a copy of my bank statements. This show's what was taken out and what was credited. Now Minus the cost of the insurance ( how can AON deduct insurance and Carnival as well blows my mind) and I am still out of pocket almost 600.00. I explained this to Lisa and she said " Carnival said they refunded you everything ". I know what they said but the proof is in the numbers , I needed a rep to fight for me and not settle for just what CARNIVALS says. My wife and I cruise twice a year so we are not a huge account but we are loyal and would not think of going to a different agency ..until after this nightmare. So disappointed, because I told Lisa the same thing I will never book again , not surprised, don't think she even cared, because AGAIN she didn't even fight to keep us. read more

entire booking process was smooth, and they even followed up to ensure everything was going well during my trip. Highly recommended for stress-free travel planning! read more

Roxanne and Adam helped me to plan a group cruise for my honeymoon. It was easy, seamless and amazing. I'm still so thankful for our amazing trip. Roxanne and Adam allowed flexibility where possible and didn't add any anxiety to my wedding planning. I plan on using their services again. read more

I was in the process of planning my dad's 75th birthday celebration. I was having difficulties finding an activity for a group of us. My husband suggest google travel agency in New Orleans. I searched for agencies through my yelp app. and came across this company. I read the reviews and called. I spoke with Andrew Rose who has been helpful, informative and courteous from the beginning to the end. I appreciate his service and removing my frustrations that I indeed had. I definitely recommend this company for group tours. read more

The wife and I decided to do a last minute vacation after having to cancel a previous getaway due to an unexpected surgery. We reached out to Andrew at Vacations at Sea and he coordinated his magic giving us an absolutely wonderful experience. Our cruise took us to the eastern Caribbean aboard a magnificent Royal Caribbean vessel. THANK YOU Andrew. read more

My husband and I had such a wonderful experience booking with Andrew for our trip to Paris. He was always so accommodating and helpful even when we were indecisive and sluggish to book. He went above and beyond, and took extra time and care to offer us plenty of options that would worked best for us. I would recommend him and this company to anyone I know traveling. read more

I have been an avid traveler my entire life, and no one has made getting out of town for business or pleasure as easy and enjoyable as Andrew and Roxanne! They took care of every detail and got me booked at prices I didn't think were possible. From now on any time I need to get out of town Vacations At Sea will be my first call! read more

Roxanne is AMAZING and helped make our vacation dream come true! I highly recommend Vacations At Sea.

Vacations At Sea is awesome. They helped me with my weekend getaway to Destin, FL. The condo was beautiful overlooking the water and we had a wonderful time. Thanks so much for everything. I'll be coming back for my next vacation :) read more

Roxanne has booked a few cruises for my family and friends, and has done an outstanding job! I highly recommend Vacations At Sea to guarantee a great time! read more