I chose this location specifically for the proximity to the MAI-KAI Restaurant and Polynesian Show,…read morewhich was a 12-minutes drive away, as the MAI-KAI was on my bucket list (coming from Hawaii, that's pretty funny). PARKING: included, which is another reason I chose this place. No problems finding parking space. We only gave them our license number and didn't need a pass during our stay. SERVICE: efficient enough, and passable. We had to wait past check in time to get our room, which wasn't ready yet, but it wasn't more than 30 minutes. ROOM: A double queen room cost $524.94 for two-night's stay booked directly through IGH. Room was very clean (except for the dirty, grimy windows, but not here for the view of the parking lot). Loved the choice of pillows of soft and firm (also very clean - do the sniff test); softer bed if that's to your liking, nice large bathroom with soft backlights, AC worked well, microwave and fridge, safe. It was quiet, but we also beat Spring Break in Florida by one week, so not a lot of traffic. We also took advantage of the microwave and fridge in the room on the second night and had a cheap dinner date from ready-made and heat-and-eat foods from the nearby Publix for convenience. BREAKFAST (6:30 AM - 9:30 AM): Hot breakfast with a special perk at this location: coffee with fresh-ground coffee beans. Also included: biscuits/gravy, pork/turkey sausage, potatos, fluffy egg omelets w/ cheese, fresh fruits, milk, pancakes, yogurt, cereal, soy milk, chocolate milk, cinnamon rolls, peanut butter/jams/jellies/teas. Breakfast attendants nice and friendly. LOCATION: Convenient to the airport location, attractions like the MAI-KAI, shopping malls, Sunshine Bakery (9 min from hotel, didn't get to go but it was on the list), Dr Von D Mizell-Eula State Park (19 min away from hotel, also didn't get to go). RETURN FACTOR: if parking/breakfast included and the rooms continue to be clean, then yes!

We have been here for 9 nights. Even after stopping at the front desk on our way out to ask for…read morehousekeeping we received no service at all 3 days and on a fourth day they removed the wet towels and didn't replace them. After being out of the room all day each time we had to call the front desk and arrange for trash removal and towels when we returned to the room. We aren't getting what we paid for. 2nd posting. After 11 nights we have had basic housekeeping 4 times. This morning I spoke with a woman who identified herself as the general manager asking for towels, the bed to be made, and trash removed. ARE THOSE NOT THE FUNDAMENTALS OF HOTEL HOUSEKEEPING SERVICES? Once again, they failed. We have spent nearly $300 a night and have NOT received what we have paid for. FYI TO MANAGEMENT: listen without interrupting and if you are allowing dogs in the hotel CLEAN THE CARPET.

During a recent visit to my hometown, I decided to stay in a hotel since my mom wasn't feeling too…read morewell. I booked The Westin with AMEX points so the perks started upon completion of my reservation, tbh. The hotel is located in the cut, not too far from Cypress Creek, and if you weren't looking for it, you'd definitely miss it. But when you see it, you'll definitely know that you're in the right area. When we checked in, we were greeted by Rodrigo who was such a joy. He answered all of my questions and gave me a cup of champagne and a cookie. What a welcome combo! He also bumped us up to the 14th floor before sending us off. The hotel itself seems old in a sense, but you can really tell that they have done major renovations and redecorating. The halls are a bit creepy and dated, but there are beautiful touches all over. Our room was lovely and clean as far as we could tell. Our mirror was crooked and there was a popped panel in the bathroom, but I didn't see any issues beyond that. The room was equipped with a mini fridge, tv, 2 bottles of water, coffee maker + supplies, the basics. I did like that they had a mini lavender scent roll-on to soothe guests to sleep. The hotel also offers some special amenities such as the lively lounge, onsite restaurant, a beautiful reading corner and a cafe. I visited the cafe daily, opting out of the restaurant in exchange for sleeping in. Emmy was the barista at the cafe everyday I went and she was such a sweetheart! I wish there were more pastry/sandwich varieties available as I grew bored of them quickly and there were no porkless options. The blender was also broken so no smoothies. :( The coffee was great though! Overall, a really solid visit at a lovely hotel. I'd definitely return for another stay!

This was our second time staying at this hotel, and while we returned because of how comfortable…read morethe rooms are, I do feel the property has declined a bit since our last visit. The beds, mattresses, sheets, and overall room cleanliness are still top notch and remain the main reason we came back. Unfortunately, the overall service and pool experience left a lot to be desired. The pool deck looked extremely disorganized, with chairs and tables scattered everywhere for most of the day. There also appeared to be dried animal feces in multiple areas around the pool, likely from the iguanas around the property, and it had clearly been there for some time. It made the space feel neglected and uncomfortable. Pool service was also disappointing. When I asked for water, I was told to walk into the fitness room and get it myself using the bartender's pool key since mine was at my chair. I also had to ask multiple times for a simple ginger ale order. Overall, the service lacked attentiveness and hospitality. The hotel is in an excellent location and truly has a lot of potential. With a little more attention to cleanliness, organization, and guest experience around the pool and bar area, it could easily feel much more elevated. Adding a better atmosphere with music, energy, and improved service would make a huge difference.

Nothing fancy but for an 87$ room it's fine truly there arnt any bugs. 100 after all the taxes and…read moreroom fees ac was broken at the Airbnb but worked here for one night to get it fixed it's nothing fancy workers are friendly good location.

TL DR: Avoid if you have alternatives. Staff are friendly…read morebut the amenities are truly lacking. Price - cheap and competitive Roaches. Broken machines. No restaurant, no breakfast! Starting the positives is this place affordable yes. There's also a shuttle service that takes you to and from FLL airport. Elite tip if you do book here call the hotel when you land so they can order an uber to take you. Amenities. This place has some wear and tear that needs to be addressed and fixed. Broken ice machines on certain floors. Loud ac units. The bathroom could use major upgrades - no bars or support rails. The hot water wasn't quite working in my room, While the rooms were clean, the ac unit was not, I wiped a ton of dust from there. The finish has also rubbed off the tub. Loud area - busy traffic - activity happening til about 1:00 am... this was on a weekday evening... Roach problem... Not worth your money or experience if you're able to seek outside other arrangements.

UPDATE: The saddest thing of all was they chose to create LIES to serve their needs to take ALL…read moretheir money back thru my bank at the time. Rust on almost everything in the room was DISGUSTING - then to think, MOLD must be lingering from WATER DAMAGE everywhere in this building .... Atrocious!!! They do have work crews - 4-6 that stay in a room, go work, and then return to drink & eat - what I witnessed. Some people do not have the ability to respect others property - clearly what they have allowed here. The kitchen was what I was grateful for until I woke up and realized - I was not treated fairly or kindly, new people in charge when they had not been by themselves - high turnover. Nothing can change what happened - you work for a deceptive company. I did stay here just after Thanksgiving of last year and had an awful experience - I tried communicating with the MGMT on site, the General Mgr, Customer Guest Relations by phone & the Corporate Office by email - nothing was done to satisfy an AS IS room that had rusted items, obvious water damage, broken items, loose electric switch, loose retrofit shower hardware, bathroom fan not working, no filter in rusted kitchen hood, etc.... beyond anything I ever experienced in my entire life. No room was offered to me until 15 days later / 14 nights - when I filed a complaint with the BBB in North Carolina - Corporate lied that matter was closed - they actually chose NOT to communicate with me - but lied that there was correspondence & communication and that I refused a new room chose to not explain that nothing at all transpired until I brought it to their attention for the SECOND TIME - FIRST TIME was with th very same evening of check-in - only one email of a LIP SERVICE email and a refund to SHUT YOU UP of $183.04 that they actually had the audacity to reverse on Jan 11th 2024 - taken out on Jan 12th 2024 - extremely deceptive practices. CHASE BANK chose to side with MERCHANT and chose to close out my checking account that I had for almost 30 years - from the 1990's - they are protected for using DECEPTIVE TRADE PRACTICES along with the "other things" that happen on that property - they refunded them the entire Purchase. If you yourself have had a problem with any of their other properties throughout the USA - please do feel free to reach out to the BBB located in North Carolina. To allow them to continue in this vein - when one is a PAYING GUEST - why would anyone want to make a reservation at a place that does not maintain the rooms nor their property and knowingly gives a guest a room of INFERIOR "AS IS" quality - absolutely horribly.

Horrible reception. Rude, uneducated ghetto managers with attitudes. Trash everywhere. Roach…read moreinfested rooms. 2 nights ago a roach ran out of the socket and ran into the fridge. Plumbing issues. Key access issues. They reuse towels and when they give it to you if you look carefully there is hair on them sometimes. To spend what I've known I spent during my stays and never raised issues to grate. If you work hard, I advise you go somewhere you know your money is good for service and leisure.

I only stayed here for one night; we were in town for a concert, so we didn't require much. The…read morehotel staff were friendly and greeted us upon arrival. The location is great and we were able to find food nearby. Parking was no issue at all. My FAVORITE thing about this hotel was the standing balcony off of the room -- you don't see that too often, so I really loved the balcony. We were able to enjoy the fresh air. The only thing that was off-putting was the discolored water. There was a sign that said not to be alarmed, that it is from natural substances in the raw system -- or something along those lines. I've never seen this before so I was put off, but this is not a complaint. The breakfast isn't free, but they do offer some breakfast options. They have a business area and all the standard amenities. I would recommend.

I would like to appreciate Lackaya Mcfarlane for her exceptionable professional services during our…read morestay. We recently celebrated our anniversary and had an overnight stay here before our cruise. From the moment we arrived we were greeted with a warm welcome, and she assisted us every step of the way. She made our stay very personable and comfortable. We had a slight issue with our gift card, but she worked diligently before we left to hopefully resolve and ensured she would continue to work on it if it was not. No longer than 10 minutes later it was resolved with no issues. Kuddos to Mrs. Mcfarlane for her hospitality and going above and beyond. The breakfast staff was also pleasant and fun to talk to as well, and the food was good. Dinner specials were good, but the food was not as great as the breakfast. Rooms are decently cleaned and accommodatable with enough room for all of your luggage. Amenities are average and the location is not by any restaurants so it is a plus that they have the bistro on site.

After booking this hotel for my annual Fla visit for a 15 night stay,I…read morefound this place to be exactly what I was hoping for;Clean and Quiet AND most importantly Reasonable in cost compared to staying at a competing extended stay place. I believe that once you check in (weekly and longer stays) that there is a no refund rule,as per the agreement when I booked online. Location was great with a nearby Pollo Tropical and Boston Market restaurants nearby. Staff was very pleasant !! Already planning next years visit!!!

I accidentally gave this place one star when it doesn't even deserve anything but dirty dirty…read moredirty....I had bugs crawling all over my food...it was nasty! Please stay away from this place and how did it get on Expedia???????

This was one of the worst hotel experiences I have ever had, and it was honestly frightening…read more I was placed in Room 115, which was in a state of serious neglect. The bathroom dispensers were completely empty, forcing me to call for help while in the middle of a shower. That alone was frustrating--but it quickly got worse. The suite door had obvious pry marks and damage, and then it malfunctioned and trapped me inside the room for about 30 minutes. This was terrifying. After security finally arrived, I was told the bedroom door could not be locked at all, leaving me with zero privacy and no sense of safety. Given the visible damage, this was clearly an ongoing problem that had been ignored. The room itself was filthy and worn down. The mattress had visible stains, the refrigerator was dented and scratched, the stove was dirty, the trash had not been emptied, and dust covered the desk, lamp, and other surfaces. Even the security guard wore dirty outdoor shoes inside the room, showing a complete lack of care. As if that wasn't bad enough, I was charged $250 AFTER checkout for a "soiled bed" I did not cause. The mattress was already stained when I arrived, and I am now forced to dispute this charge with customer service. This stay destroyed my trust in this property and seriously damaged my perception of the Marriott brand. I felt unsafe, trapped, and taken advantage of. Until major changes are made, do yourself a favor and stay somewhere else.

I was pleasantly surprised with this establishment. We had to get a hotel room as our place was…read morebeing tented for termites. My husband and I booked this place, walked into the room and just stopped. A two bedroom suite, a kitchen with full fridge and freezer, and just plenty of space because we brought a lot of things with us that could not be in the tented house. It was very quiet as we had the stairs to one side, no one on the other side, and no neighbors above us. The shower pressure wasn't really a lot, according to my husband. You just had to change the setting on the head. And something on the bottom of the tub/shower so that people don't slip would be good. The internet went in and out at times. My husband had to fix the chain on the toilet as it kept running. We had to learn which way to turn the ice trays in the freezer, as one way wouldn't allow the door to close. Gisela, the front desk clerk, was very helpful with our check in and all our questions, and even granted us late check-out as the termite company said we couldn't get back in until 11 a.m. and my husband and I had to make two trips back and forth with all of our stuff - it'd take time. But we didn't realize our key wouldn't work at 10:30 a.m. instead of at 11 a.m., but we were ok with the late check out keys. My husband wishes they had another ramp to the side walk closer to the elevator area. Another entrance/exit to the establishment would be great (perhaps near 31st). But overall we felt safe and could still get up and get ready to go to work when we needed to. I would and already have recommended this hotel to our neighbors as they might be tenting soon.

We flew into Fort Lauderdale Florida at 5:45 am one day early ahead of our Cruise vacation thinking…read morewe'd find a low cost motel nearby. I must've had brain fog. The sun came up while we were googling all the motels. My wife and I were dog tired,hungry and sleepy. That's when we finally found a motel that charged less than $297.00 just for one night. Comfort Inn not only came to the rescue they served a continental breakfast. ! So these nice folks allowed us to check in early. The rooms were clean good and the A/C worked great.

This hotel is good. The Choice Hotels network is the problem. You only get "Choice points" if…read moreyou book your hotel stay through their website. You will pay 20+% more when using their site, so there is no value in it. Worst hotel points program I've seen!

Pros Spacious two-room suites with a separate living room…read moreand bedroom. Free parking, which is a great value in the Fort Lauderdale area. Outdoor pool, hot tub, fitness center, restaurant, and bar. Convenient location just off I-95, about: 10-15 minutes to Fort Lauderdale Beach. 15-20 minutes to Fort Lauderdale-Hollywood International Airport (FLL). Close to Chase Stadium, shopping, and restaurants. Cons Some rooms are dated while others have been renovated. Elevators and maintenance issues are mentioned in some reviews. Service and housekeeping can be inconsistent during busy periods. This is a business-area hotel rather than a beachfront resort. Best for Families needing extra space. Cruise passengers looking for an overnight stay. Business travelers. Anyone who wants a Marriott property without paying beachfront prices. My recommendation If you find it for under $180-$220 per night, it's generally a good value. If you're looking for a vacation focused on the beach or nightlife, staying closer to Las Olas or Fort Lauderdale Beach may provide a better overall experience.

I booked this hotel through JetBlue vacations, usually only book through Marriot themselves but it…read morewas a great way to save substantial in flight and hotel combo. We stayed here for 2 weeks, and enjoyed every single day from the pool, to room service, to restaurant on site and amazing customer service no matter the time. I'd highly recommended the hotel for long stays or short stays; regardless of the reason. Off the highway so it's easy accessible to get on and off if you need to travel north or south of southern Florida! You can walk to restaurants as well if you want to explore.

We stayed here both before and after our cruise out of Miami, and were very happy. The hotel is…read morein a part commercial, part industrial neighborhood, But there were no issues whatsoever. There is a good amount of shopping in the general area. There are also lots of places to eat nearby. There is a waffle House, right next-door, but unlike most waffle houses, it is only open from 7 AM to 9 PM. The food is very good. Standard waffle House grub. Everybody at the front desk was absolutely wonderful. If we needed anything, they would help us. It is an older property, but it is very well kept. The room and the bathroom were spotless, the TV got a good picture, and the beds were very comfortable. There was a microwave, and the fridge was larger than your average hotel fridge, and it even had a small freezer The Wi-Fi was fast enough to stream , video, although there were a few minor, occasional hiccups. Overall, though, very good. The only issue that causes me to drop a star, was the bathroom. On our first stay, we noticed that the toilet sat very low, and that there was no bar or anything to help a person stand up or sit down. If you are an older or taller person, that could possibly be an inconvenience, or even a safety issue. It was a bit difficult for my partner, but not to the level that we needed to ask for a new room. On our second stay, I noticed that both the water temperature and water pressure in the shower Would fluctuate a bit while I was taking my shower. This could possibly just be that the pipes are older. The water pressure or temperature never fluctuated to an uncomfortable level, It was more of an inconvenience than anything else.. Overall, We were very happy with both of our stays. The price was very reasonable, and if you join the Best Western rewards program, you can earn points towards stays. If you have status with another hotel chain's program, Best Western will match, your status. The hotel has a guest Laundry, a pool, an exercise room, and snacks and drinks for sale. The free breakfast in the morning is very good They have a pancake machine, eggs, and breakfast protein, hot and cold cereal. Etc.... A few mornings, , they had what I refer to as "dirty" or "messy" scrambled eggs. They are called that, as the eggs are scrambled with Goodies inside. Think of the dish "dirty rice." This is the same idea. They were very good. My partner is normally not a fan of "hotel , scrambled eggs", but she really liked these. She said they were very good. We like the property a lot, we would gladly stay here again the next time we are passing through Fort Lauderdale, Thank you.

The most disgusting hotel I have ever stayed at in my entire life. How anyone can treat another…read morehuman like this is unbelievable. By the way, I requested new sheets this morning and when I returned after being promised that I would have new sheets, I see they tried to slip in the same damn sheets These are not humans running this company