This bank is disreputable and dishonest! For the past 8 years, they have charged my dead brother a…read moremonthly fee! As a result, his account (worth $800 in 2017) is now worth nothing! And, to add insult to injury, they are now trying to bill him overdraft fees since they have reduced his account to nothing! What a pathetic institution. Since he died intestate with no one on his account, they said there was nothing they could do! We buried him without a dime from this crummy institution! Do not use this bank!

Stacy D at pier park is an amazing associate. She helped us on many occasions and I can't thank her…read moreenough. she's a keeper

Very unprofessional company. Employee, Kelly, is rude and disrespectful. Owner Brian is worse…read more The way they speak to clients is unacceptable. In opinion, I would stay away from them. And on 12/24/2024, I had water intrusion costing over 20K worthof damage. As of today, 8/4/2025, I have not beeen paid a dime. And this is suppose to a reputable company? Do yourself a favor and stay away.

Eveyone here was very friendly and helpful. Pretty quick transaction. I recommend if you need money…read morein emergency.

Proud member of 36 years. Never had to worry about my money. I'm a happy local and there is always…read morea location nearby when I need one. I've had multiple loans over my lifetime of membership and never felt that I needed to open an account anywhere else.

This was the worst banking experience I have ever had. Literally they ask you to be neighborly and…read morethen they confiscate an 84 year old Vietnam veteran's paycheck from Publix and a check his sister wrote to cover his expense with a recent car accident he had. You go in talk to the managers, call the home office, contact the CEO by Linked In and spend hours on the phone trying to fix the situation and they just let you starve for 26 days. I would not bank here.

Went to the Hutchison Blvd today to redos. Account... "DAVID BARNES"…read moreRelationship Banker helped me redo an account and set things right. He was really helpful and very friendly! Perfect guy for the Bank... couldn't ask for anyone that could help more... I really appreciate him.., Thanks David L.Morrison

I am not surprised that this location has such a low rating. Their staff misrepresented their…read morepolicies cheating me out of a years worth of high interest on $25K. Additionally, they also charged me a $15 fee each month even when my balance was over the minimum for NO service charge. When I discovered this and went to the bank yesterday to close my account and take my $25K elsewhere, the officer (not a teller) told me that she has no power to get my undeserved (by her own admission) fee reversed. Then she wants to charge me an additional $10 for the check to get my own money. She has no power to waive the fee as a courtesy. I have not been so upset by poor customer service in as long as I can remember.

In the drive through, asked to cash my 2 checks, the teller said ok…read more Ten minutes go by, another teller asks if we want to deposit or cash my checks! Another car drive in after us & left before us. Customer service? Wow!

ability to close account for a deceased person without having to come to the bank in person. For…read moreseven years, bank simply deducts fees until the balance is zero!

If I could give it zero I would. Went with my friend to handle some transactions that didn't make…read moresense and the whole time this man was talking to my friend like she was stupid and was horrible to her. She walked out crying. If your customer service is like this you need to hire new people. Absolutely horrible and if I wasn't a sane human I would of punched him in the face. Do better regions

I'm very surprised by the other reviews here, because I have had nothing but good experiences with…read morethis small branch of Regions Bank. Everyone that I have interacted with has been very professional, polite, helpful, and efficient. A couple of the employees have gone above what I expected, even. And they make an effort to pronounce my difficult name, a very personal touch. I am so much happier here than I was with the very large credit union in town, where I banked for almost 30 years. I actually feel that I am now recognized as a customer and a fellow human being. (Obviously, that's a dig at the credit union. Being scowled at, rushed through, frowned upon, and made to feel as if I was an annoyance had become the norm. My daughter still gets deep sighs and dirty looks from their tellers when she brings in her cash from tips.) The fees here are just fine, comparable to everywhere else that I've ever checked. The only thing that I have a problem with is that they still have "banker's hours", lol. They close at 4:30 PM, and it sneaks up on me. But everything else is so good, that I consider it a non-issue. Definitely consider Regions when looking for a bank. You won't regret doing business with this branch.

Mrs. Osborn was a god send, help us with every aspect. I will recommend Blissful Mortgage to…read moreanyone want to buy a home.

Blissful Mortgage has great friendly staff. This company is Locally Owned and Operated. Using a…read morelocal lender is what I prefer, especially when purchasing real estate in a localized market like Panama City Beach, Destin, or Ft. Walton Beach.