I came here due to a non-healing wound on my tongue. I had a minor, unexpected surgery on April 2nd…read moreto remove 4 mm of my tongue for a biopsy. My doctor was kind and empathetic throughout the whole process. I felt no pain during the fast, less than 51-minute visit, even after receiving two stitches. The numbing spray helped ease the pain of the shot. It wasn't until after the procedure that I felt immense pain. I did not receive a pamphlet like I usually do after hospital visits, nor did I receive instructions on how to care for myself. An hour later, the pain hit me like a tidal wave. It was excruciating. I'm glad Kaiser has an app where we can speak to our PCP right away. If we can't reach them, we can call urgent care and get a callback with advice. The doctor called the pharmacy to ensure I had pain medicine and mouthwash. My surgeon called the next morning to check on me, which I appreciated. However, my stitches came undone the next day. I went to the ER in Wahiawa. It took an hour to be admitted, and once seen, they quickly decided not to do anything since it was clotted. I explained I have a hard time healing, but they said tongues heal quickly and didn't want to mess with that. They told me to follow up with my surgeon if needed. Two days passed, and I seemed fine. I barely talked or ate to allow healing. Monday passed with light talking. Tuesday I talked more, and it hurt less. Then Wednesday at 7 a.m., I woke up choking on blood. My tongue was dripping like a faucet. Because of my experience in Wahiawa, I stayed home and tried to manage it. It took 5 hours for the bleeding to stop. I slept again and woke up choking on blood around 4 p.m. That's when I knew home care wasn't enough. I didn't want to return to Wahiawa, so I went to the location where my surgery was done. I'm happy to say the care there made me feel at ease. They didn't make me feel like a burden. I was spitting blood from the parking lot to the ER and into my room. After receiving five stitches, I was sent home. A few hours later, I coughed and started bleeding again, like a sprinkler so I was brought back to the ER. The night team was kind and patient. The doctor prepared to stitch again but saw clotting and decided not to. Another team considered cauterizing, which I would have preferred, but also chose not to due to clotting. I slept through most of the night with nurses checking in. One nurse told me my oxygen levels dropped while sleeping due to an obstruction. The most stressful part was using my call light multiple times with no response. Around 1 p.m., my doctor asked if I had eaten. I said no because no one had come by. The nurse later offered crackers but never brought them and told me to drink water. It was discouraging to see staff walk by or enter for supplies while my call light was on. When I spoke up, I was told to wait or that my nurse would come. I eventually insisted I needed the restroom but wasn't allowed, likely due to fall risk, until I was moved to my room. I asked a nurse about the call light, and she kindly said, thank you for your patience, the ER is a zoo right now. I understand healthcare is not easy. I used to be a CNA and come from a family in healthcare, so I try to be understanding. My issue is that I bite my tongue at night, wake up choking, and don't heal easily. We suspect sleep apnea, but it is not confirmed. I asked to stay overnight due to the trauma, and I am grateful I was moved for observation. Special thanks to my nurse Liezel. She was amazing, attentive, proactive, and kind. She made sure I was comfortable, brought me a fan, gave me extra pillows, checked on me often, and made sure I finally ate after over 24 hours without food. She even ordered dinner. I am on a clear liquid diet, and it is not bad. I appreciate the room service options. At times, it felt like a mini hotel with iced water, sanitizer, tissues, and validated parking for visitors. Also, my nurse speaks Visaya like me, which was such a comforting surprise. Overall, this experience has been a roller coaster, but the great care I received outweighs the negative moments. Praying for a better night with no more bleeding. Thank you, Kaiser team.

I went for a follow up appointment earlier this week…read more Excellent care. I can't complain even about the parking, as my appointment was at 900a and I got lucky in finding a stall...it was still busy.

This review is specifically for the reopened (Aug 2025) Post Traumatic Stress Disorder (PTSD)…read moreResidential Recovery Program (PRRP) located at Tripler Army Medical Center (TAMC). For those considering residential treatment at this program, it may be helpful to be aware of current conditions when making an informed decision. At this time, the program appears to be experiencing staffing challenges, including reliance on staff shared with the acute inpatient unit. These circumstances may contribute to increased stress for both staff and residents, as resources are limited and staff availability can vary. Some policies and levels of supervision may feel more consistent with an acute inpatient setting, which is typically designed for short-term crisis stabilization, rather than a residential program intended to support longer-term treatment and recovery. Residential programs such as PRRP are generally described as trauma-informed. However, some individuals--particularly those with PTSD--may find that increased restrictions or frequent supervision feel activating rather than therapeutic, depending on personal history and needs. Prospective participants may wish to ask questions about current staffing levels, program structure, and daily expectations, or consider whether timing aligns with their treatment goals before committing to admission.

I went into Tripler ER with severe stomach pain. I could not walk upright. Within moments I was…read moreadmitted to the hospital. There were no games or weirdness at reception. I was taken to the PCU and stayed at TAMC for a total of 8 days. I was cared for every step of the way. There were teams of RNs asking me questions to make sure they had an accurate picture of what my level of discomfort was. They were really good at not just going off their original assumptions of me based off the way I look. They were able to look beyond that with a fact based approach eventually. They were able to see the "total patient". The absolute best night shift crew I had was LT. Cuellar, Wendy, and Diego . Day Crew, didn't really talk me their names, but there were a lot of good caretakers on that shift as well. Thank you Tripler Staff!!

I have a great appreciation for the dedicated employees here that are professional, friendly and…read morepassionate about service to Veterans. I really like my Primary Care Doctor and his staff. The only downside is the presence of A.I. taking over the initial contact or using an answering service that limits when and how you talk to a nurse or doctor. I will do my best as a Yelper, to insist on a human interaction when utilizing all services, restaurants and local businesses. Thanks to those nurses and health care professionals that place service before self in their daily routine! Missing Star due to the Government bureaucracy. Mega Stars to the Human Touch with ALOHA HERE!

Always helpful service here for my Dad. From the drop off area with assistance with vehicle doors…read moreand his walker. Including a happy greeting to all. Walk inside and you have an information service help to direct you to the correct office and location. Professional service throughout contact here. A high degree of respect is given and felt by those who serve or have served our country. Care is detailed and thorough at the PT station. My Dad was provided an aluminum lightweight walker for indoor mobility and they ordered other items for his needs. 5/5 stars overall.

Every so often I have an appointment at this Kaiser facility because they provide services that…read moreHonolulu Clinic and Moanalua MC don't provide. Hr #3 bus will drop you off one block away in case you don't have a car. The facility is smaller than the Honolulu clinic and the reception/cashier is right in the middle of the main floor as you enter. Had a really great experience with a skilled occupational therapist (Cara) who had me put my hand into a small vat of melted wax before wrapping it up and massaging it. I just had to ask where the wick was supposed to go. Was shown stretching exercises and she provided me with both a hard copy and access to the online "active" version. Something I noticed was missing here is a food/beverage cart outside the facility just like at the Honolulu & Moanalua locations. I asked the receptionist where I could get coffee and she referred me to the bodega attached to the gas station across the street. They only sell cold drinks and candy. Could I suggest Kaiser invest in looking into having a coffee kiosk for a few hours a day? I'm sure the patients and staff would be grateful.

We had the most amazing experience with the lactation specialists here. Since my baby was born 3…read moreweeks early, she had difficulty latching right away. Thankfully, my milk came in after 4 days, but we had to work with baby to learn how to nurse instead of just drinking from a bottle. She still does a mixture of the two, but the main thing they helped with is letting me know that we were doing all of the right things but some babies just don't want to nurse or prefer bottles and that's ok as long as they're still getting the nutrition. They were very supportive in teaching me the different feeding holds and helping me to teach her to latch with shields and syringes. Plenty of parking with a $3 flat rate. I would recommend these services to every new mother to learn how to feed your baby!

Clean and mostly empty during the day. The pool guards are strict about signing in, even if you're…read morenot actually using the pool and just walking outside for Vitamin D.

Just went in to check it out for the first time. Woman at the check-in counter was so nice, she…read moregave me a quick tour of the place. Love the swimming pool. It's not as updated as JBPHH Gym, but it's not as crowded, which works out better for me and my wife. Not the fanciest but they have everything you need, plus they are in the stages of updating certain areas, so it can only get better.

This place SUUUUUUUUUCKS! If you are in serious pain or a…read morelife or death emergency don't come here. Honestly, if you need anything that requires urgency...don't come here. I'm writing this as I've been lying down for the past hour in the waiting room. I've been here since 9:45 am and it's currently 1:30 pm. I came in because my lower back is in immense pain and I can barely walk or stand up straight. All I've done was watch kids and old folks come in and get helped. I'll revisit this after the actual care.

The type of care I have received at Tripler is terrible. I am surprised they don't get lawsuits…read moreevery month. They only prioritize kids. Every other department is poor in education for nurses and attention. I have went into the emergency room about a dozen times while stationed here as active duty and always put last of the list during ER visits. During these visits, even after having post op symptoms I am typically dismissed and given medicines to "numb the problem". To be quite frank I don't want to numb anything, I want them to do their job and solve the issues they can. My wife worked for there medical maintenance department and also saw the ugly of Tripler. She saw that they had instruments in calibrated for years out of preventative maintenance period. Which means ALL of those instruments read results wrong. They have the worst attitudes for nurses and are always on their phones. They don't even care. The charge nurses are even worse. Wrong results for medical screenings and worst attitudes. I've heard people would rather not go to a hospital than put up with this bs.

Our family is deeply grateful for the exceptional care my grandpa received during his time at this…read morecare home. From the very beginning, the staff demonstrated a level of compassion, professionalism, and attentiveness that brought our family tremendous comfort, especially during such a sensitive chapter in our lives. My grandpa's room was always kept clean, organized, and comfortable. It gave our family peace of mind knowing he was in a safe, well-maintained environment where every detail mattered. The care team consistently checked in on him, ensured he was comfortable, and always communicated with us with patience and understanding. I want to give special recognition to Scott, the transporter, whose kindness consistently went above and beyond. He was always so helpful, patient, and respectful. Whether it was assisting with transportation or simply offering a friendly interaction, his support made a meaningful difference. Another person who deserves immense appreciation is Karen from the Business Office. She was a tremendous help to my grandmother throughout the entire experience. Karen was always kind, caring, and treating my grandma with genuine compassion. She made challenging days easier with her warmth and professionalism. Even though my grandpa has since passed away, we take comfort in knowing that during his time here, he received the best care possible. The staff's hard work, patience, and time did not go unnoticed and will always be remembered with appreciation. We wholeheartedly recommend this care home to any family seeking a supportive, compassionate, and well-run environment for their loved one. Thank you to everyone who played a part in caring for my grandpa.

My first impression walking in was that this was a facility with proper staffing and it would be a…read moresafe place. Especially since they have alot of elderly patients. Many people struggle with care and affordable facilities, unfortunately the result of that could come at a bigger cost. My dad was at Avalon for a few weeks for rehab, Well, needless to say my dad got scabies while he was there, a uti, an infection in his spine and an abscess in his hip when he was discharged from there the same day he ended up in the ER and diagnosed. We have papers to prove the timeline These infections are all contributing factors to why he cannot walk. Further more the Avalon social worker on site refused to give a patient assessment for my Dad prior to his departure . The reason we were given is "Because he is no longer going to be in their care as of Sunday" even tho we asked for the assessment way before Sunday while he was under their care while they were getting paid by insurance.. but once they heard the payments would end on Sunday they wouldn't do it. Well, the picture is clear it was because Avalon didn't want anyone to know his condition upon release because that was not his condition upon arrival. also. When I visited my dad I noticed he had lost more weight, 10Lbs quick in a week, we immediately took action and started sending him a meal everyday to ensure he was actually eating because although Avalon was providing food daily my dad wasn't eating all his food and his rehab nurse was so happy when I bought him food one day while He was doing rehab..this man literally had tears in his eyes that's how concerned this nurse was for my dad. we sent the food purely to ensure dad would eat his food (a shake and a fish sand which) his favorite meal... once a Day..... out of our own pockets. the result was the dietician called me up while I was at work upset that I sent my Dad food stating that they are feeding him, it's like these people are so caught up in their own egos and emotions that they don't even care about the people that are there who need help. Nobody said they weren't feeding him.. If you are an Avalon employee and you feel the need to withhold Help from someone in need because your emotions you should quit today. The job you signed up for is not for you. And if you are looking for a place for your loved one and this place was recommended take what I'm typing seriously. Not everyone there is selfish and willing to put people at risk because of their own personal issues.. I'm sure Avalon has some great people there, some of the nurses and aides were very professional and I could clearly see they had compassion and empathy for the people they are there to serve... but the few that hide in offices like for Example sign on door that says "Social worker" her name is Harlene. Maybe find a job where your I don't care about what's right I care about how I feel" doesn't affect someone who has done nothing to you and needs help and can't help themselves because their disabled. Lastly, on his 2nd to the last day there I walked in to urine on the floor, and my dad hungry. If you have time to call People up about stupid things make sure their rooms are cleaned and they are fed first. After all this was said and done I then got word from a friend of mine that her mother was there and it was not good for her either. Pls do better. Again this is not a reflection of the entire staff I'm sure Avalon has some Great people there but some need to be removed.