Amazing people and customer service! I can't say enough about how easy they made the entire…read moreinsurance process.

I love working with Northeastern Insurance! Their local agents are very professional and always go…read morethe extra mile to find the best rate. 10/10 recommend!

Empire Region Insurance is the best it gets! The business is family owned and operated, which I…read morelove, and because they are able to shop around for the best quote, I saved a ton of money on both my home and auto insurance. Going with these guys is a no-brainer, and I'm so glad I found them. Thank you Empire Region!

From the owner: Empire Region Insurance Agency is a full service insurance agency located in the Albany NY area. We…read moreoffer a one stop shopping for all of your insurance needs including car insurance, homeowners insurance and more! What does this mean for you? Impeccable service, quality products, and the peace of mind that you are insured wherever life takes you.

They handled an accident claim in which one of the two cars I had insured through them was totaled…read more Instead of removing the destroyed car from my policy, the removed my other car., leaving me uninsured. When I received notification of the lapse in coverage from DMV, which informed us that the insurance company had to make the change via their DMV portal, we notified the agency. They replied that the issue had been resolved. It wasn't, because I then received a notification of suspension from DMV. Mistakes happen, but the mistake, together with their failure to correct it while telling us they had, and their utter lack of accountability, lead to my opinion that the only improvement would be to close. My rating would be 0 stars if that was an option.

Just signed on with Steve! What a great guy! He seriously shops and looks out for your best…read moreinterests! He got me better coverage at a lesser rate! I can not say enough praise for how grateful I am for the money he saved my family AND now we have BETTER coverage, for LESS $$$!!?? Truly worth calling and checking them out! I have been with the same company since I was 18, (I am now in my 40's) and boy am I glad a friend sent me Steve ' s way! If you are sick of paying high rates, give them a call, they will shop around for you and see if they can find anything better for less$$!

Our insurance company was getting out of control. We contacted Snug Protection Group and they were…read moreable to save us money on both our car and home owners insurance while maintaining the same coverage for our cars and increasing our home coverage. The service was very professional and we would recommend to anyone looking to lower their insurance costs

From the owner: Snug Protection Group provides auto, home, business, and life insurance to all of New York,…read moreincluding Schenectady, Albany, Saratoga, and Troy.

As a small business owner of 21 years I am very attentive to both good and bad service. I recently…read moresaw a post on Facebook about Suzanne Oliver of Capital Gate Insurance specializing in small business insurance. I liked the fact the this was a local company and reached out to her to get a quote. I had been with my insurance company for many years but figured it wouldn't hurt to compare rates. I was immediately impressed with her customer service skills and when her quote was cheaper with better coverage I made the switch. Suzanne asked if I would be open to having her compare rates for our auto and RV insurance and since I like saving money of course I said yes. Suzanne once again came through with better rates and coverage and we switched all of our vehicles over to Capital Gate Insurance. I then took it upon myself to ask Suzanne for a homeowners quote and she hit it out of the park on that one too! I would like to add that I have never met Suzanne Oliver before this but I am obviously thrilled I made the initial decision to reach out to her. As a business owner I can really appreciate her work ethic and positive attitude she brings to her job. Do yourself a favor and let Suzanne Oliver of Capital Gate Insurance have a shot at your business . You might just save yourself some money and have an agent who's enthusiasm for her work is undeniable.

Katie is amazing! My husband and I used her for both our car and home insurance. She tried so…read morehard to get us the best coverage at the best price. Even when flood insurance became an issue she was in constant contact with us trying to get what works for us!

I have been an AMICA customer for over 50 years. Over those many years, I have had to make a number…read moreof claims. I can say, without hesitation, I have always had the best, stress- free support from AMICA. I have always felt, and still do, that they have my back for the tough times. Their staff are consistently responsive, professional, knowledgeable, friendly and give great support every step of the way when you need them. Keep up the great quality!

From the owner: Built on trust: Protecting the important parts of our customers' lives is a responsibility we take…read moreseriously. You can trust that we'll listen carefully to you, and provide sound advice and recommendations based on your unique needs. Award-winning customer service: Forging strong relationships with customers has been our top priority since 1907. Whether you prefer online self-service or speaking with one of our representatives, we'll be here when you need us, anytime day or night. Over a century of financial stability: Since we're owned by our policyholders, we make decisions with them in mind. Our focus is on maintaining long-term financial stability so we can be there when you need us. As an added benefit, selecting a dividend policy allows you to share in our financial success. A focus on community: We believe it's important to give back to our communities, and proudly support the work of hundreds of nonprofit organizations each year. You can feel good knowing you're part of this positive impact. A lasting bond: Our customers are our best ambassadors, and we're honored that so many pass on the Amica tradition to their loved ones. The greatest measure of our success is your satisfaction.

Unfortunately I must revise my prior review of this agency. My relationship with the owner, Steve,…read morestarted out great as per my initial review. However, over the past couple of months he has stopped responding to my email contacts and now has ignored a phone message I left. Being an Agent is more than just writing policies and getting commissions on them. It should be about relationship building to insure the customer's policies needs are met and solidifying that relationship to have the customer want to continue the business relationship and, potentially, to recommend the business to other folks. I am not sure what happened with Steve - to go from "hero to zero" and, in truth, I don't really care. At this point I will be looking for a new agent so that I can receive the service I deserve. I have three policies thru Steve which, apparantly, means nothing to him anymore. I told Steve when I first became a customer that service was everything to me. If he will not even resond to my contacts anymore it appears he has forgotten what I said.

From the owner: Twin Bridges Insurance Agency prides itself on being your local, full service, Independent…read moreInsurance Agency. We are able to provide exceptional personalized service and a wide choice of insurance company options, programs and prices. From personal lines such as auto, home, and life, to commercial lines such as auto, general liability, and workers' compensation, we can craft a custom-built policy to suit your needs.

We've been with StoneBuilt Insurance since we moved to Saratoga Springs back in 2001--and we've…read morenever once looked elsewhere. First with Alex's father-in-law, and now with Alex himself, this agency has set the bar in every category that matters: personal service, quick response, and consistently competitive pricing. When we moved to California six years ago, we didn't even consider switching. That's how much we trust and value this team. Whether it's auto, home, umbrella liability--you name it--Alex has handled it all with a level of attention and care that's rare these days. What really sets StoneBuilt apart is that you feel like a person, not a policy number. Alex is responsive, knowledgeable, and proactive--he checks in, shops rates when it makes sense, and always makes sure we're covered without overselling. It's the kind of small business you want to support because it actually shows up for you. If you're tired of waiting on hold with big-name carriers or wondering if your coverage actually fits your life, do yourself a favor and call Alex. You'll get a real person, a real relationship, and real peace of mind.

Really professional! Kyle was so easy to work with! He made it sooo easy! We will definitely refer…read moreall of our friends to this company! He really cared and he made us feel comfortable about the coverage we needed and made the transition stress free.