Empire Region Insurance is the best it gets! The business is family owned and operated, which I…read morelove, and because they are able to shop around for the best quote, I saved a ton of money on both my home and auto insurance. Going with these guys is a no-brainer, and I'm so glad I found them. Thank you Empire Region!

From the owner: Empire Region Insurance Agency is a full service insurance agency located in the Albany NY area. We…read moreoffer a one stop shopping for all of your insurance needs including car insurance, homeowners insurance and more! What does this mean for you? Impeccable service, quality products, and the peace of mind that you are insured wherever life takes you.

I have been an AMICA customer for over 50 years. Over those many years, I have had to make a number…read moreof claims. I can say, without hesitation, I have always had the best, stress- free support from AMICA. I have always felt, and still do, that they have my back for the tough times. Their staff are consistently responsive, professional, knowledgeable, friendly and give great support every step of the way when you need them. Keep up the great quality!

From the owner: Built on trust: Protecting the important parts of our customers' lives is a responsibility we take…read moreseriously. You can trust that we'll listen carefully to you, and provide sound advice and recommendations based on your unique needs. Award-winning customer service: Forging strong relationships with customers has been our top priority since 1907. Whether you prefer online self-service or speaking with one of our representatives, we'll be here when you need us, anytime day or night. Over a century of financial stability: Since we're owned by our policyholders, we make decisions with them in mind. Our focus is on maintaining long-term financial stability so we can be there when you need us. As an added benefit, selecting a dividend policy allows you to share in our financial success. A focus on community: We believe it's important to give back to our communities, and proudly support the work of hundreds of nonprofit organizations each year. You can feel good knowing you're part of this positive impact. A lasting bond: Our customers are our best ambassadors, and we're honored that so many pass on the Amica tradition to their loved ones. The greatest measure of our success is your satisfaction.

So appreciate John and everyone at his office, I live remote in So CA and own property in the…read moreCapital District. John and his crew are professional, courteous and responsive. He also takes the time to educate me when needed, such as nuances of condo ownership vs single family home ownership as it relates to insurance, Highly Recommend

John is a true professional and his staff are great to work with…read more I had about 25 years with another agent and left due to poor service. John is the epitome of great service. He is super responsive and follows through on everything he says he will. If you are looking for a top of the line agency then John and crew are the place to be!!

they are not helpful when they mess up on your paperwork of insurance they are makin me come out of…read morepocket for insurance lapses cuz they messed up on my paperwork n aren't helping to fix or pay or there's problems spoke with nancy she's no help and barnard is the man the did the paperwork of insurance quote

From the owner: The agency's varied industry experience helps assist clients in finding the right solution for…read moretheir Auto / Car Insurance, Home Insurance, and Business / Commercial Insurance needs.

Let me count the ways Geico screwed me. 1. Refused to pull…read moreme out of a snow drift in February because I was in a parking lot. Told me to "wait until the snow melts." 2. Paid $20 for emergency gas, got one gallon. Ran out, nearly froze to death. Snotty bitch at customer service said "what do you want me to do about it?" 3. Falsely placed an at fault accident on my CLUE report, causing my insurance to TRIPLE. 4. Changed a claim to an accident to justify non-renewal 5. I never received the non-renewal notice, which was my fault. but the day my policy ended, they sent a deceptive and misleading letter telling me all of my policy options, leading me to believe I still had insurance. Their explanation? "That's a standard letter," as if that makes it ok. 6. My premium went from 200 to 700/month. INCOMPETENT APATHETIC SMUG DISHONEST SCAM

Not impressed with their lack of professionalism. GEICO was very excited to give me quotes as I…read morewas considering switching my auto, homeowners, and umbrella policies. Multiple emails from a rep trying to set up a phone call, which I finally scheduled. Young rep I spoke to on the phone was enthusiastic and I spent a lot of time on the phone with him as he asked me many, many questions for each policy quote. At the end of it, he says my one car was flagged and GEICO is going to send me a form to fill out. My one car is a sports car (it's in my Yelp profile pic) and while it happens to have a roll cage in it, it's also registered for the street. OK, sure, I understand it may require further scrutiny - it's not your normal car. Well, the form comes and it is a rehash of all the questions I'd already answered - nothing in particular to focus on my sports car. It took me over an hour to fill out the ridiculously long form (had to be over 6 pages or more). I mailed it back and... nothing. No more calls from this local GEICO office, no response from GEICO corporate, nothing. I'd been ghosted by them. If GEICO doesn't want to insure this vehicle, just come out and tell me. I'm a retiree - I can handle it. Don't waste my time with this form only to never contact me again. The emails, the phone calls - they all stopped. After I got no response I figured out they just wanted me to go away, and were hoping their form would scare me off, but weren't able to tell me up front and avoid wasting my time. Went with a local independent agency who represents a NY-based underwriter, so my premiums are actually employing fellow NYers and I'm saving similar money as I would if GEICO deigned to pretend I exist. I like that. And, we discussed my sports car and I was offered advice on how to have it insured. Professional - the way I would expect to be treated. GEICO could learn something from this independent agency.

Is it weird to love your car insurance agency? I also use them for my home insurance…read more I have been using this agency my entire car driving life. My dad uses the same agency so I ended up using them as well. They have incredible staff and I always know they are there to help if I pick up the phone or email. They know my name, if I just say it's Corie. It's makes you feel like they care. Any claims have always been easy peasy. I recently had a chip in my windshield and it only took 3 minutes total to get set up with a local repair shop in the app. Ive had some dings on my car repaired, and this chip repaired, my insurance has never went up! There are multiple ways to get a discount including auto pay and drive wise. I also recently requested they re run me to see if I could get any discounts, both my car and home insurance dropped a good amount! I highly recommend Aaron's agency, they will take care of you.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a young family man and a die hard Mets fan. I love working with customers and trying to help them with their insurance needs, to protect them from life's ups and downs.

They handled an accident claim in which one of the two cars I had insured through them was totaled…read more Instead of removing the destroyed car from my policy, the removed my other car., leaving me uninsured. When I received notification of the lapse in coverage from DMV, which informed us that the insurance company had to make the change via their DMV portal, we notified the agency. They replied that the issue had been resolved. It wasn't, because I then received a notification of suspension from DMV. Mistakes happen, but the mistake, together with their failure to correct it while telling us they had, and their utter lack of accountability, lead to my opinion that the only improvement would be to close. My rating would be 0 stars if that was an option.

Just signed on with Steve! What a great guy! He seriously shops and looks out for your best…read moreinterests! He got me better coverage at a lesser rate! I can not say enough praise for how grateful I am for the money he saved my family AND now we have BETTER coverage, for LESS $$$!!?? Truly worth calling and checking them out! I have been with the same company since I was 18, (I am now in my 40's) and boy am I glad a friend sent me Steve ' s way! If you are sick of paying high rates, give them a call, they will shop around for you and see if they can find anything better for less$$!