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    V.I. Pets Cutlerville

    2.4 (23 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    Acclimating fish from VIPets ... one dead In the corner before I even started.

    Purchased four additional fish to add to my current group of five in the tank that we've had for over a year. Before they even made it in my tank, one was dead in the bag while I floated the bag for acclimation(see picture). Then, two more died that night , and another the following morning. Got replacement fish and they all ended up dying within the first 12 hr period , and four of our original fish didn't make it after introducing the new neon tetras either. When I called them, they said their fish were doing fine and that they do not guarantee the replacement fish so I was out of luck. (Not that I wanted to deal with the hassle of getting more duds and ruining our tank anyways.) They tried to blame it on nitrates in our water. I would be more understanding with having at least half of them survive , but for all of them to die and almost all of our original fish too?!? It's not a coincidence... they did not die from stress during the transfer. Something was wrong with them. We ended up with one survivor from our original group and we had to get more because they are schooling fish. Ended up going to pet smart because why pay over $1 more for each fish when the quality is the same... I thought VIPets take better care of their fish.... I was WRONG. At the very least own up to it and make it right. Don't try to blame us for having bad quality water .... I DO NOT RECOMMEND! I woke up in the morning with 8 happy Fish , 7 from pet smart... still alive (one that was originally in our tank also still alive).

    Julia N.

    I was a bit disappointed, their shelves were not very well stocked. They mislabeled gerbils for Lionhead Rabbits. The dogs, although cute, smelled aweful making the whole store reek. The fish selection looked nice. They seem to have a lot of exotic choices in fish. The tortoise was cool. It didn't feel like the store was well kept.

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    Puppy Dog Nursery

    Puppy Dog Nursery

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    I cannot say enough great things about Puppy Dog Nursery in Grandville! The staff here are…read moreabsolutely amazing. Every single person is knowledgeable, friendly, and you can tell they truly care about the puppies and the families that come in. They take the time to answer questions, educate people about the breeds, and make sure every puppy goes to the right home. The facility itself is also incredibly clean and well maintained. You can tell they put a lot of effort into keeping everything sanitized and comfortable for the puppies. It never feels overwhelming or chaotic -- everything is organized and professional. Most importantly, the puppies are healthy, happy, and very well cared for. You can see that they are socialized, loved, and monitored closely. It's clear that their health and wellbeing are a top priority. If you're looking for a place that truly cares about their animals and provides a great experience for customers, Puppy Dog Nursery is the place to go. I would highly recommend them to anyone looking for a puppy or just wanting to learn more about different breeds!

    Super bad service and rude people. Came in specifically to play with a Dachshund and the lady very…read morerudely told us we weren't allowed to play with him because it was for serious injuries only, walks away and ignores us even after we say we are serious. We would have walked out with him right now. This was about 5 minutes ago so whoever was working it was the younger girl.

    V.I. Pets Cutlerville - petstore - Updated May 2026

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