Signed contract with V.I.P. Construction Ltd. in October 2012 to renovate our kitchen. By March 2013 realized that our kitchen wouldn't be finished anytime soon. No timelines, no customer service, inadequately trained staff and what little work was done was so poorly done it had to be ripped out. We ended up firing V.I.P. in August 2013 and hiring a real company to complete the work. They noted all kinds of errors - cabinets built so some where higher than others, cabinets were of different depths, poor quality materials and basic lack of any knowledge of cabinetry making. This company advertises on various websites (others are www.calgarycustomcabinetry.ca and www.fortmacmurraycustomcabinetry.ca). It is a member of the BBB, however it has no rating. Call the BBB to find out why. Things to look for when considering a renovation company: don't believe the website pictures (these can be copied and don't necessarily reflect the company's product); in Alberta, check with Service Alberta re: what a contract is to contain and whether the company is permitted to accept prepayments (there are regulations with respect to prepaid contractors) and ask to see the credentials of staff of the company. In our case, the "President" claimed he would be doing the work; however, once hired we only saw young, inexperienced staff on-site and unsupervised. If we'd known what this company is like, we would never have hired them. read more