Please be aware, sales are done with all products being chosen via the manufactures website. No samples provided, no place to look at colors in person. When we ordered 6 bags of quartz the color looked so different in person compared to the photos on the website. The salesperson (after reviewing with the owner) quoted us full price to replace all 6 bags, and told us that material cost alone would be $400. We made the decision to mix our already purchased bags with 3 new bags. We had no problem paying fair price for 3 new bags plus the 1 hour that the employees were at our house during the time color was observed and sand was to be collected. Sales person made the biggest deal out of the fact that they would need to come back and mix colors, they added $800 to our bill, only discounting $100 dollars when we did not need to purchase all new sand. When choosing colors for a multi thousand-dollar project it would have been helpful for the salesperson to offer guidance on how color actually shows when applied. For a company that specializes in epoxy to not guide/educate clients in making an informed decision and then upcharge $800 for 1 hour of 3 employees being on site and 3 new bags of quartz is not fair practice. They arrived at 6:10 pm to our job site, it was a rushed end of the day stop and we were told it was a lost work day for them, hence that's what they up charged for. read more