I called the branch today to ask if the lobby was open for business . The polite employee, Ann,…read moreinformed me that it was not open except by appointment. Then she asked what I needed. I told her that I needed to exchange a lot of small bills for large bills. She told me she would do it if I called her from the parking lot when I arrived. That's what I did. She let me in and made the transaction. I really appreciate good customer service and she provided just that.

The branch manager at the Locust Walmart is very loud about your business transactions, everyone…read morecan hear your business. She also questions me for EVERY transaction that I make including deposits, withdraws, etc. And seems to need to call support for every little transaction made with me. I finally closed my account with them today after over 10 years. Please move Abigail from this location. And, P.S. I went in one day to get my grandson 3 100.00 bills and the young lady said it would take a few minutes to get them out of the safe. She came back with 300.00 $1.00 dollar bills, no wonder they go thru so many employees

Tried to open up a small business account, lady in charge didn't want to waste any time, short and…read moresweet, we don't do them, she said, didn't even say bye or have a good day, just walked away, went to Wells Fargo across street, no-problems.

Always friendly, professional service whether I'm banking as an individual or for my business.read more

Friendly easy online setup and very easy to add external accounts and to manage. Debit card came…read morevery quickly and easy to activate and set pin. The ONLY THING THAT I WOULD CHANGE IS THAT THEY ARE ONE OF THE FEW BANKS THAT STILL PUT A HOLD ON YOUR ACCOUNT FOR $100.00 if you PAY AT THE PUMP FOR GAS. SO DON'T DO IT. Go in and pay if filling up just simply over estimate the purchase and what you don't use will instantly go back to your card. You don't even need to go back in to the store. But the bank itself is great loaded with features and still hometown feel.

Average banking for small town. Nice location. Staff unfamiliar with money transfers / wiring money…read moreor reluctant to do so. Other local banks happy to obliged with transfers.