Dietrich Orthodontics was recommended to us by our family dentist. From the first time we walked in…read morethe door (and every time after) we were greeted with smiling faces. The office is clean. Staff are friendly. You get the feeling that everyone is happy to be there & enjoys their job! We were impressed by how well the office ran on our consultation and knew right away that we would be choosing Dietrich Orthodontics. They are extremely generous with their Kids Club activities & prizes and it helps the kids look forward to going to appointments & entering contests. I'm amazed at how different my son's experience with braces was, compared to mine. His experience was a positive one and he never complained about his braces once! He just got the braces off and his teeth look great! I'm amazed! We have one more who will need braces & we will definitely be returning to Dietrich Orthodontics. UPDATE: number 2 just got her braces off & her teeth look amazing! She's so excited! Because of how much we've enjoyed working with Dietrich Orthodontics, I decided to get a consultation for myself. I was a little embarrassed as an adult going in for my consultation, but the staff quickly put me at ease. I felt welcomed. Having had braces before (but didn't wear my retainer properly) the last thing I wanted was braces. My teeth shifted so much over the years that I was having trouble with my bite. I decided to go for it! The staff have been very helpful in coordinating family appointments as much as possible, which is much appreciated!

Dr Tom DIETRICH & Dr Joe DIETRICH are excellent, professional orthodontists! Their staff is…read moreextremely knowledgeable and make sure you are comfortable. My 2 sons and myself have had braces here. Our smiles are testimony of their perfection!!! Would highly recommend DIETRICH ORTHODONTICS!!

After an entire day spent on the phone with Aspen Dental corporate and my dental insurance, their…read morepatient care team got in contact with me. First I want to make clear the Dentist does a very good job and is very polite as are the assistants. Second- my problem was with billing. The office manager greeted me politely after I went back to get my Dental work finished, so far they have done an excellent job on my dental work. I'm waiting to see if I get a refund for what my insurance says that I have to date over paid $649.30. The office manager-Amy, said that after billing that she will split the difference with me on the bill...that would be appreciated if I owed them anything but I don't, they owe me. I will update this on what happens.

I had horrible teeth, multiple deeep cavities, leading to one molar cracking and having to get…read morepulled, and my other molar was just as bad, but was save-able. This was due to depression and at one time homelessness that led me to be very embarrassed but they never once shamed me. I couldn't afford to get crowns so they did beautiful work and completely reconstructed one molar tooth out of enamel, and one of my front teeth is also basically fully remade as-well. I've had no issues with them at all. All 6 top front teeth had major work done to them in some way when I should've gotten caps they reconstructed it all. I've had no issues, their work is beautiful. I don't have any pictures of my teeth until this last session as I was always super embarrassed by them. Now they don't look perfect because I have some work to do on my part to fix what's still there that can be repaired by me doing my part each day. The timing to get into my appointments was very fast, sometimes I barely had time to sit down. They will listen to you if you say you have pain. And they're all amazing women and men, I will continue to come here.

Terrible treatment of our mother and our family. Lock down unit was one of the saddest places I've…read morevisited. Understaffed is an understatement. Outdated check in processes, receptionist thinks holding a clipboard over her mouth will stop illness. She was constantly giving us a hard time for not filling out mislabeled, redundant forms correctly while leaving dirty pens out and not wearing a mask herself. And she is the one everyone comes in contact with before patients. Check out Green Meadows in Louisville as an alternative. At the very least the check in process is easier and people are kinder.

I thought long and hard about writing this review. I don't particularly like writing bad reviews…read morebut sometimes you just have to. If you are looking for a nursing or rehab facility, do not consider this place. It is dirty, old, outdated and some of the staff are incompetent. My brother was recently housed in this facility for almost a year. While he was able to take care of himself, there wasn't much of an issue. Once he got to where he could not take care of himself and hospice was called in, the real problems became evident. I won't really go into why I dislike this place outside of the fact that it is dirty and old but I will point out a couple of negatives that you need to be aware of before placing a loved one in this place. If you need to go to the bathroom and call a nurse or aid, they are very slow to respond. While that happens in a lot of places, this place was exceptionally slow. One of the nurses dressed like she was going to an exercise class. She had on tight yoga pants that could barely contain her butt and a tight top, neither of which were professional attire for a medical facility. At one point on the night before my brother passed away, some idiotic aid was feeding him popcorn. He couldn't swallow and they thought giving him popcorn was a good idea. I almost feel like it was malpractice. I would not recommend this place to my worst enemy.

Fantastic dentist!! Wonderful staff!! I have severe anxiety and this is the first office I've been…read morein where I felt welcome and relaxed. They answered all my questions, provided me with print outs, and are on top of follow up calls! Top notch!!

I had also posted this review to their webpage, where they replied as they did here. I then…read morerepsonded with this reply, "Who should I ask to speak to? I would honestly prefer to not speak to the office manager who was rude. I also want you to know that I called the Sebring Refresh Dental to inquire about a new patient appointment, told them the same thing that I said to your office & they assured me, even after I told them what your office manager said, that my first visit/exam is free. I also asked them if the two offices are affiliated with each other & was told that they are- they were as confused as I was by what your office manager said to me." That was 4 days ago & so far no response.

They don't value your time. I waited 40 minutes in waiting room without any explanation of why. If…read morethey were running late ... why not say so!! Lost 2 hrs of work for nothing. FIRED! Not the only dentist in Stark.

Ok, here is my experience with the doc. I had two teeth…read morebothering me, on/off pain. Called the office and got an appointment fairly quickly. X rays were taken, a good cleaning, then the exam by the doc. The doc tells me I need two fillings replaced, simple procedure, will solve my problem. I make an appointment to have this done. I will have to wait a month but I figure I can tough it out. So the day comes, I arranged to take the day off work and was so glad to have this fixed. Then the doc pulls the ole bait and switch on me. Now he tells me he can't replace the fillings. I ask can he pull the tooth ? The ole doc tells me no, then tries referring me to one of us buddies to have the tooth pulled. Then he got mad because I would not accept a referral to have his buddy pull the tooth. and embarrassed me in front of other patients in the waiting room. To those of you who have had a good experience with the doc I say God bless. My experience was terrible and will let everyone who will listen know what was done to me. Totally unethical.

Kristine is flippant, arrogant, non caring, absolutely zero "chair side" manners, has a sadistic…read morenature of which in my numerous appointments became too apparent to continue going to her for anything. And everything she did and/or suggested was wrong according to 5 other dentists. If you like misdiagnosis and lots of needless pain then Kristine's your girl, she'll definately do the job. When ever I am asked to refer a dentist the first thing I say is don't go to Sigworth she is a worthless endeavor.

Parents beware…read more We've had 3 visits to the office and only 1 has been good. This last visit the dental hygienist belittled my child by saying she was acting like she was in PreK and not K because she was scared to try the sucker. They have twice now insulted me as a parent for acknowledging my kids fears. I have a child on the spectrum who has a huge fear of the dentist (thanks to a different dentist) and these fears have trickled down to my neurotypical child, and I have a lot of knowledge of psychology and special needs. The way to alleviate fears is #1) acknowledging the emotion #2) gentle encouragement to face these fears. Exposure therapy comes in steps. You have a fear of spiders you don't throw a spider in someone's lap. You start with pictures and pretending your hand is a spider. Then you see spiders from a distance behind glass. Slowly you get closer until you eventually touch one and then hold one. It's a slow steady process. This place instead of being a dental office pretends to know something about psychology (they do not) and tells you that you as a parent are making the kids scared. Then when your child is crying, they try to push and manipulate them to do what you want rather than try to help the kid past the fear. Even though our first experience was the opposite (Becky was the first dental hygienist we saw and she was FANTASTIC) I will never again go back to this place and I really hope other parents don't either.