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    Utopian Flavors

    5.0 (1 review)

    Services - Utopian Flavors

    Catering

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    11 years ago

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    TCP Catering - TCP catering helped my lunch wedding dreams come true!

    TCP Catering

    (12 reviews)

    They were very nice to work with. We ordered a turkey breast for Thanksgiving dinner and it was…read morevery good it was so good we didn't have any leftovers.

    If I could give zero stars I would...I booked TCP catering for my wedding on 3/2/24 - had our…read moretasting in person when we spoke about the date, multiple emails and a phone call to solidify the menu and signed a contract to lock in our date several months before the wedding. I even had an email conversation a week before the wedding to add on a few dietary menu items and confirm the date again ...Day of my wedding they didn't show up....after multiple calls by my coordinator they finally answered and said there was a "scheduling mishap" ... my coordinator then heard the staff in the background telling an employee to hang up the phone and not answer...cowardly staff and management. They ignored every single phone call and then their "solution" was to come 4 hours late with food not on our contract. Once you didn't show up at our contracted time with our contracted menu...you were in the wrong and there was no way you could fix it. How does a professional company not show up to a wedding when there were multiple conversations about the date (that never changed) and a signed contract? They told us our communication was only via email and it didn't end up on their calendar...it is YOUR job to manage your bookings and handle your calendar...NOT ours. They then tried to place blame stating we hadn't paid the rest of our balance...had they been a responsible business with our event on their calendar they would have reached out to discuss the last payment like a typical vendor would! A deposit is meant to show a client is in good faith going to pay the rest of the payment for a service, and as a business why would you just not show up after not getting the final payment instead of reaching out to collect the rest? Our email conversation a week before would have been a great time to remind us of our remaining balance but you are clearly trying to deflect from the fact that you forgot about us. TCP mishandled our booking due to poor business management and we had to pick up the pieces. TCP catering nearly ruined my wedding and we had to feed my guests lower quality food due to no options around our venue last minute. Because they didn't show up we also only had alcohol to serve our guests for several hours since they were contracted to bring food, water and non alcoholic drinks. Book them with extreme caution or you might end up scrambling an hour before dinner time on the most important night of your life! Edited to add: they withheld our deposit until we removed my honest review of what they did...completely unprofessional and wrong. Scott, if you would have reached out and apologized for forgetting about my wedding and shown ANY remorse I wouldn't have felt the need to post an honest negative review. But you continue to place blame on us when we did nothing wrong. If you not showing up to my wedding was simply because we didn't make the final payment...why were you trying to come hours later on our wedding day and why did you tell us it was because you forgot to add us to your calendar? Just admit you did something wrong and move on instead of texting my mother complaining about our honest reviews. Reposting because potential clients should know what happened to me and how they mishandled it every step of the way.

    Utopian Flavors - catering - Updated May 2026

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