Thank you for always looking out for your Tenants Shaun! Since moving here you have always…read moreresponded to my concerns and request Promptly and Professionally. It is refreshing and assuring having a Property Manager with such integrity and compassion, normally these 2 qualities clash but you go above and beyond to make certain things are addressed and resolved always and I appreciate and respect you tremendously for that! Kindest Regards, Bobbie J Apt 1108

Called to get information and I thought I got disconnected from Esmeralda. I called back and she no…read morelonger answered. If this is how they treat me now I'd be scared to depend on their services while living there. DEFINITELY not a good impression and will be looking elsewhere.

My dad has been living at The Commons in Elk Grove for five years. He started in assisted living…read moreand transitioned to memory care over a year ago. Even though it is heartbreaking to see your loved one decline physically and mentally over time, I'm so thankful for the wonderful and caring staff at The Commons. Their friendly, knowledgeable and caring demeanor has made this health journey with my dad much easier to bear. We visit multiple times a week but it's so wonderful to know that, when we can't be there, he is safe and well cared for. Everyone at The Commons works hard to ensure my dad and our family have the best experience. Shout out to all of the caregiving staff, activities, and the kitchen for everything they do!!!

The Commons at Elk Grove was a wonderful surprise as I looked at a number of assisted living sites…read morefor my beloved father. The Commons was stellar in every way: a lovely site, dedicated and personable team members at every level (from the maintenance staff to the directors), a dining room serving delicious entrees, a positive and bright environment, exceptional cleanliness throughout, personalized, passionate care for residents. I wouldn't hesitate to select The Commons at Elk Grove for any family member. It is apparent that this site offers The Gold Standard in every way.

I have lived here for 10 years and I must say I have never had any complaints or issues . I would…read morerecommend these apartments 100% . The manager of the apartments (Shawn) does an amazing job as well as his assistant and I must say the maintenance man (Dee) . Anything thing I ever needed done or ask to be done was done in a matter of time .During this pandemic they have been great and understanding with resources to help with any Financial hardship people may have had . I love it here and couldn't ask for a better team to run the office and complex .

1 star I would…read moreabsolutely not recommend living at Geneva Pointe Apartments. Ever since I first moved in, I have had ongoing issues with my neighbor blasting loud music late at night and early in the morning, usually between 10 PM and 1 AM. This was not a one-time issue -- it has been happening since day one. Under the previous management, Eric was always respectful and helpful. He personally came out, confirmed that the loud music was coming from the unit on the other side of my wall, and addressed it with them. Since the new management took over, everything has gotten worse. Mia from the office has been extremely difficult to deal with. Every interaction feels rushed, pushy, and dismissive, as if helping residents is an inconvenience. I have personally seen her be impatient and rude to other tenants as well. One time, I witnessed a new tenant asking for help finding their mailbox, and instead of being welcoming, she came off irritated and dismissive. The tenant literally just shook his head and walked away. What really pushed me to leave this review is the fact that after repeatedly reporting the same noise issue, I ended up receiving a complaint accusing me of "harassing" my neighbor. That made no sense to me when the music was loud enough for me to hear the lyrics clearly through the wall and even feel the wall vibrate. Management and security have done a poor job maintaining peace in this community. Residents deserve to be treated with respect and have legitimate concerns taken seriously. Affordable housing should never mean lower standards of professionalism or basic human decency. If management cannot handle something as basic as ongoing noise complaints, I would seriously think twice before applying here.

The Air BnB that your realtor Iris Tran is a host for is ruining our nice quit neighborhood. Your…read moreguests who throw large parties here are definitely helping to spread Covid19 in Elk Grove. Thanks for NOT taking out the trash!

For the past couple of years my wife and I have gone back and forth about home ownership. It's…read moresomething that we both mutually wanted to do, but kept putting off. Our biggest reason is because we wanted to see if another market crash (similar to the one that occurred in 2008) would take place. Unfortunately, housing prices are reaching all-time highs, and there is no current indication that home prices will decline (at least not soon). With our apartment complex steadily increasing rent, our apartment bursting at the seams, and a rapidly growing four year old, we needed to make a move (literally) fast! We decided to dive in and see what the housing market could offer us. Per high recommendation by a friend of ours, we contacted full-time Realtor Mrs. Courtney Ellison and scheduled an appointment. When we arrived at Courtney's Lyon Real Estate office in Elk Grove, she promptly greeted us and ushered us into her office. She proceeded to give us a brief summary of her real estate background and inquired about our home expectations (location, price, home style). Next, Courtney walked us through the entire home purchasing process. When I say entire, I'm not exaggerating. She literally provided us with intricate details of the loan process and the process of finding a home and making an offer. Along with the process, she also provided us with the worst and best case scenarios for every portion of the home buying process. Courtney also added us to her MetroList home search portal, and on a daily basis we would receive emails about homes for sale that met our preferences. Courtney then referred us to Loan Originator Mrs. Shannon Walton from VITEK Mortgage Group for our preapproval. After meeting with and receiving our preapproval amount from Mrs. Shannon Walton (please read my review for VITEK Mortgage Group), we contacted Courtney and relayed the price point that my wife and I were comfortable with. I'm going to provide you with a full timeline so that you will have an idea of how fast the process goes, hang on for the ride! On August 3rd we had our preapproval meeting with Shannon, August 5th we had an appointment to go house hunting with Courtney (based on a list of homes that we found on Courtney's home search portal), August 5th we found two homes that we were interested in and put in offers for both, August 8th our offer was accepted for one of the two homes, August 14th we had an inspection conducted on the house, August 18th Courtney informed us that the appraisal was complete, September 5th we signed our loan paperwork, September 7th Courtney was handing us the keys to our new home! Courtney was truly a pleasure to work with. She is honest, professional, and extremely knowledgeable about the home buying & loan processes. Throughout the entire process, Courtney did a great job of communicating the upcoming steps, what to expect during these steps, and when to expect it. While remaining professional, Courtney instilled a sense of security within us that she had our best interests at heart. At no point during the process did we feel any kind of pressure or inkling that Courtney was just trying to make a sale. She turned what we thought would be a near impossible task (due to the increasing housing market), to an uncomplicated effort. Also, Courtney is a wealth of resources. For everything that new homebuyers might need (think locksmith, painter, handyman), Courtney had a referral for us! Courtney comes highly recommended, contact her if you're looking to sell or purchase a home!

I going to give them a 3 star, they could possibly get better if they had some apartments…read moreavailable. It sound like its a pretty cool spot to live. I never even knew these apartments were over here. The lady Stacey who helped us today was truly helpful. She gave us a lot of information that we were not aware of regarding these apartments and their sister apartments. The rent was reasonable and it was something that my daughter could manage on her own. They only require you make 2 times the rent, which would be great for her. Most places reque require 2 1/2 times the rent. That makes it harder for someone young who is not making a lot of money. The down fall for me was not having a model or available apartment to show, but you could see it via the internet if you want to see what they look like inside. They look good outside and clean and quite. We will keep out fingers crossed because it would be ideal as far as the area goes.

I just moved in here so I can't really speak on longevity but Stacy and LaTonya were super…read moreaccommodating and helpful. I don't know how you could give a bad review based on them not having units available. How is that their fault? My apartment is small but cute. The complex has a basketball half court and a nice playground. But a lot of people let their kids run around like crazy people so you always have to watch out for rogue kids. Other than that, my neighbors are all kind and it's quiet here. I feel safe. The maintenance team is nice and on their stuff always. Also, I don't understand people saying they call Stacy with a problem and she doesn't address it? We must be talking about a different person because I've called her twice and she was ON IT each time...so maybe it's in YOUR approach‍

I used to really enjoy living at Lake Point and have appreciated the new owners doing all of the…read morerenovations during their time here. The small details from the flowers, water fountain, parcel lockers, etc have been such a beautiful touch as well as the newly renovated apartments. It's surrounded by a lovely neighborhood and has always felt safe. We've lived here for 5 years now and all of our neighbors have been angels, but they all started moving out of our building within the last 2 years and now we unfortunately have the most disrespectful neighbors move in downstairs as well as upstairs. We've complained multiple times about how loud they are (especially their kids) and how disruptive it is whenever they run up and down the hallway/stairs making multiple trips every single time. And even though they are down the hall from us we can still hear them from inside our apartment. I'm also not sure who raised these people to slam their doors so obnoxiously, but it shakes our entire apartment every time and is extremely loud. We've never had this problem until these people moved in and have complained multiple times now. It's gotten so bad that my husband and I are planning on moving out of our apartment when our lease is up next year. My only other complaints are how dark our apartment is. If the balcony had no cover we'd maybe get some sunlight, but it's dark and dreary 24/7 which is awful. The other complaint is that the stairs leading up to our apartment have been loose so whenever anyone walks up the stairs we can hear it from inside our apartment which is just the cherry on top! Can't remember the last time I had a full day of peace here, but I'm looking forward to it when we move out of this apartment.

My elderly mom lived at Lakepoint apts almost 8 years! Under…read morecurrent management, the experience has been super. Olga- property mgr is kind, considerate, and listens. The apartments are nice sized, with patios, and decent sized rooms and walk in closets.

I moved into this apartment expecting a clean and livable space, but was extremely disappointed…read more The unit was filthy when I arrived--dust everywhere, grime in the kitchen and bathroom, and an overwhelming urine smell that made it feel like the place hadn't been cleaned at all before my move-in. To make matters worse, they required a very high deposit, which just doesn't match the poor condition of the apartment. It's incredibly frustrating to pay so much upfront only to walk into a place that clearly wasn't ready for a new tenant. I expected better management and basic cleanliness. Definitely not the move-in experience I was hoping for.

I leased an apartment and had major problems with the apartment that never got fixed. 1st the…read moreair-conditioner leaked water from the ceiling everytime it was turned on. It sits in the ceiling outside of the laundry room. Weirdest thing and they just shrugged their shoulders and agreed they have been having that problem. 2nd the toilet in the second bedroom leaked water from the underneath. I only realized that's where the water came from when I put a blue cleaning tab in the commode and the water around the toilet turned blue. Their solution for this was to put caulking around the toilet where it meets the floor. They have real problems and I would never rent from this poorly managed property agian.

I want to take a moment to highlight the exceptional efforts of Jessica and Sam. Jessica, the…read morecommunity director, has gone above and beyond to ensure my concerns were addressed. Sam has also been instrumental in resolving the situation. Together, they made me feel truly valued as a resident. They transferred me to a new apartment that met the proper standards, and the maintenance team worked tirelessly to ensure the new unit was perfect before I moved in. Thanks to their dedication, I now feel confident and excited about being a resident of Artisan 8282. The professionalism and hard work demonstrated by Jessica, Sam, and the maintenance team have completely turned my experience around, and I am optimistic about enjoying my new home here. While my move-in process was challenging, their efforts to make things right were remarkable. My son and I couldn't be happier.

I am new to the Artisan apartments but I am happy to call it my new home. Having moved from the Bay…read moreArea to Sacramento was a big move for me and I could not have picked a better place. Pros: - well maintained and visually appealing Pool - 24 hour fitness center - numerous grills on the property - Clean property (almost immaculate) - Modern and Spacious Living Spaces (Luxury Apartments) - Prime location (lots of good eats around the area as well as places to gather essentials) - maintenance requests are very prompt Cons: - none at this moment Shoutout to Vincent and Sam for assisting me through the application process and special shoutout to Jessica for all of your help as well. I look forward to my time here. Thank you Team!

Terrible management! Will not get back to you when you call even if you have interest in living…read morethere.

If I could I would rate a negative star. Their manager and management are horrible. They expect…read moreyour apartment to be returned better than what it was given. Once you give your deposit, forget about getting it back they will make up (cleaning/maintenance) companies to bill. They will spitefully lie to a judge of how the condition of the apartment was returned. Look up court records they are known to do this. Do your self a favor and look elsewhere.

I was a tenant with Sac City Rentals for a couple of years, and they were excellent. They excel in…read morehandling repairs and communication. They are easygoing and do not harass renters. Their application process is both easy and fast. Even a year after we left, I messaged Scott to ask a question, and he responded warmly, making every effort to assist me. I wholeheartedly recommend both property owners and renters to consider Sac City Rentals as their management company.

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.