I had a great experience with Mr. Glass and their team. Their team was incredibly responsive from…read morethe very first call. They were able to provide a quote and schedule installation via text with 24hrs of my inquiry. The pricing was fair and transparent. They also offer a one year warranty. Special shout out to Andrew for being especially helpful and professional throughout the process. He answered all my questions and made sure everything went smoothly. If you need glass work done, I definitely recommend giving Mr. Glass a call.

I called and had a lengthy conversation with this company and received a quote to replace glass on…read moremy front doorS. I sent them pictures and the type of glass that I wanted. We settled on a date and method of payment. The morning of the measurement (first day they were to come out), I called to confirm. I was told via text that they normally don't come out to my area but they could come from 10-12. I was taken aback cuz really why would you say that when you didn't to begin with. Then he said ok we will see you round 10. Few minutes later he calls and says oh you wanted two doors with that glass? Yeah it will be 1400! I'm like I sent you pics, described the job, AND NOW YOU WANT DOUBLE WHAT YOU QUOTED!? Yeah, yall be aware this is not a company to do business with!

Very responsive and fast service. Job was done just as promised. Clean and thorough. Highly…read morerecommend. Great family business

Replace cracked glass windows. Quality job. Very organized. Reasonable pricing. Will recommend to…read moreany one who needs his service.

They were Fast, Reliable and Accountable... Can't beat that plus they're open everydayread more

very professional and fast. did a great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Excellent service! The window to our side door was shattered by a rock while the lawn was being…read moremowed. I called Klein Glass & Mirror and they came out and provided an estimate the same day. The price was reasonable and they even had availability to replace the window that same day. They did a great job and provided all the documentation we needed to get reimbursed by our lawn service.

Voice mailbox full, sent me a partial estimate a ten days ago and nothing since. I tried calling…read morethis place based on a Realtor recommendation. Called about five times a day for two days. Each time my calls went to a generic voicemail box that gave a recording saying I could not leave a message because the mailbox was FULL. I checked Google, Yelp and the web and confirmed that I was calling the businesses number. I finally got someone to answer the phone. He said he was unaware that his voice mail was full, pretty sad if you are one of those customers who left a message. He gave me his cell number to text him pictures of what I needed done. My job was replace one window assembly on a house, replace all glass on five exterior residential doors and install a mirror on a bathroom wall. He replied the next day with a reasonable cost for the mirror install. Nothing on the other work. I waited a week and sent a follow up text asking him to let me know if he was interested in the additional work. No reply. I pissed away two weeks thinking a reputable glass company was in the process of getting back to me. Having a phone system where your voice mail is full means lots of folks never got a reply. Communicating and dropping the ball leaving a potential customer hanging combined with the initial phone experience speaks more than words about the management team of this company. I made sure my Realtor knew that the vendor she was recommending was making her look bad. She will no longer recommend this business and she called a builder who initially gave her this companies info. She informed the builder about the experience. The builder said he was getting the same info from several of his clients. He is now using a different glass company.