HORRIBLE. told me I was paying nearly $400 because it was a genuine apple screen just for it to be…read morea rip off and give me screen problems 2 days later. I reached out multiple times and have been ignored and avoided when asking for a repair or refund. DO NOT GO HERE.

Highly recommended. Great customer service, fast response time and very helpful. I would recommend…read morethem to anyone.

Please, go to any other Verizon. The staff working here are slow, incompetent, and rude. If you…read morehave to deal or do anything at the store, ask for manager.

The only time it was good to be a Karen. First I went to Verizon to buy the iPhone 15 pro max and…read moretrade-in my 11 for market value 200. The first worker that went up to me was nice and understood what I wanted but his shift ended so he brought me to someone else. This older guy was trying to make me pay monthly payments when I've been saying I want to pay full and trade in my phone to make it cheaper. This he asked me " are you understanding me" I said "I'm not understanding him because I just want to 200 dollar off for the trade in not do the monthly 500 of the bill every month. Then, the older lady came to me saying the same thing you get the 500 in the sense of a cheaper phone bill with paying full value of the new iPhone. I could see the wo(man) shaking. For some reason the older employee was rude and terrible at their job and the two younger men were nice and understood what I was trying to do. Now I'm going to the Apple Store to buy my phone because that is where the nice people are. Lastly, basically they didn't want to do the trade-in because they were about to close they said at 7:06 but they close at 8pm.

Ten times better prices than The Place that starts with an A and ends with a T…read more You don't have to wait all day at their store. The service techs seem knowledgeable enough to help with whatever you need. Destiny helped us today. She was sweet and knew what she was doing. We were in and out fast.

Went in to upgrade my son's phone and was told by the rep that it was mandatory for him to add…read moreinsurance. I used to work in management for a corporate-owned wireless retail store, and I know feature slamming when I see it. After we left, I called the Cricket corporate number, and my suspicions were confirmed. It was NOT mandatory. What made it worse was that the other gentleman in the store corroborated our reps story, so both of them were lying. Very disappointed.

Went there to fix my iPhone 6 the price offered was the best and the service was quick ! Loved it !read more

From the owner: Cell Phone Repair iPhone Repair iPad Repair Computer Repair Smart Phone Repairread more

Helped me with just walking in with a stuck Micro SD card in my tablet. 5 minutes and it was in…read morecorrectly and working. 5 STAR REVIEW

Less than a month ago I took my phone in for repair (12-16-2025) today is 1-11-2026 and the screen…read moreis already failing. it supposed to have a warranty on the screen that was installed so when I went back to have that screen repaired\replaced under the warranty the gentleman before even taking the phone and inspecting it said that's "physical damage" it's not covered under warranty mind you at this time he has not even seen the screen. and refused to warranty the screen but would give me a discount seeing that I have already gave this establishment $400 to make the original repairs that was Mid par at best I told him I wouldn't be having him make the repairs and that I would be writing a review to warn others of their less than honest business model I would not recommend anyone to use this business for any service you can have repairs done anywhere all they have to sell you is customer service and they do not have that

What a great place! Had my new battery installed and a new screen protector in less than an hour!…read moreVery nice people! Would go there again. Recommend them highly!

By far the best around!! Very professional and helped in every way possible. Great prices.read more

Parker is the best mobile expert around. He is so attentive and helpful, even when the store is…read morereally busy he stays patient and professional. Overall a wonderful experience everytime I go in, the tmobile users in stillwater are so lucky to have him. Great service I look forward to going in while he is working.

My phone wasn't working because the SIM card had failed. I walked in to get it replaced and the…read morerepresentative told me it would be $27.50 WTF?? Every T-Mobile corporate direct store I've ever been in will replace them for free. They have hundreds on hand that T-Mobile supplies them with for FREE. The only time I've ever seen a charge for a SIM card was from an indirect store and it was only $10. The rep told me they were a direct store and also the only one in town. Maybe that's why they feel they can F over their customer base. I sat down in there store, called T-Mobile, and explained the situation. The rep on the phone apologized and overnighted me one over the phone for FREE! I was going to upgrade my iPhone in 4 days on August 3 considering I just paid mine off and add my sister to my plan. I just moved to town but why would I give them any of my business after that? I'll either do it in Tulsa or OKC this weekend or I'll just do that over the phone with customer care as well. Congratulations Stillwater T-Mobile you lost my business. FYI to anyone else who made it this far. They maybe the only T-Mobile store in town but they can't offer you a better deal then the T-Mobile customer care line.

Absolutely blows the other ISP in my area (AT&T) out of the water. I've never had any major outages…read morein ~1.5 years of service. I had an issue accessing my account and sat on hold with the 1-800 number for nearly an hour with no answer. I decided to go to this location with hopes of fixing my issue and the gentleman there had me fixed and on my way in maybe 5 minutes.

lies lies lies. bill goes up for no reason no explanation. I spent 45 minutes in the phone last…read moreweek for them to raise the bill again after telling me I don't think they understand what high and low means. they told me the bill would be with auto pay and it was $10 more expensive. This company is unreal. Do not get service with them.

Extremely rude service. Took my mother in law in for help with her phone that they set up the day…read morebefore and they were short, acted put out, and not helpful.

It's a small office but they usually have what you want in Stock. IPhone, Samsung, the latest 2…read moremodels, a basic flip phone, home security, Internet, tablets. A million cases but only for the latest models. Parking is decent. Prices are outrageous. It's always very busy, but I just found out you can call ahead to make an appointment. I'll try that the next time I want to drop nearly 2 grand on phones and accessories.