Jarrel was knowledgeable, friendly and a pleasure to speak with today. Provided us with multiple…read moreoptions and we were able to update our plan on one trip into store, which hasn't always been the case. Efficient. Professional. Courteous. Thank you for making it easy, quick and he kept a smile on his face the whole time. Verizon / Wireless World has a great employee and I hope they take care / value their employees who do a fantastic job. Thanks again Jarrel.

My service was good but I watched a younger sales rep girl helping another customer and couldn't…read morebelieve the girl from WirelessWrld never smiled and never looked the customer in the eye. She checked her phone message every time it vibrated, which had to be at least 4 or 5 times. I know who not to go to next time I'm in the store. She must be new there I hadn't seen her before. Jan or Janelle I think was the name?

They were so very respectful the guy that fixed my phone was so nicethey are just as nice as they…read morecan be when you go in there

Great customer service! Repair was done same day and looks like new again! Didn't cost near as much…read moreas Apple and works flawlessly!

Service is horrible , horrible To much buffering , they…read morethrottle.. Half the channels are music,,why .. Every offer is bs ,, their service is WAY OVER PRICED

Terrible internet and phone service, with constant buffering, un explained outages and would kick…read moredevices off the network unprompted. It is not over priced in the grand scheme of things but insanely overpriced for the product that you receive. I brought up frustrations multiple times with customer service agents and was never offered any solutions until I called to cancel. I would never recommend.

These guys are the epitome of "service"!! As I am handicapped, I called ahead, talked to a Tech…read moreabout my needs, and in a few days dropped off my laptop. the staff came out to the car to receive my computer so I didn't have to unload my wheelchair, etc.!! A phone call a couple of days later the Tech gave me the "run down" on the repairs, the cost [was way lower than expected].. I called again, [easier than driving 50 miles!!], and was allowed to pay the bill, my driver will be able to stop and pick up my unit whilst I am in a medical appointment!! No extra trip needed, meaningful when you depend on public handicap transportation services!! THESE GUYS ROCK!!

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