They were extremely off putting and cold toward us. I know they're suppose to push assessories but…read moreafter we told them no they repeatedly kept asking. They also made a mistake and accused us of doing it. They also had a very small selection of phones and no Window phones. I really regret ever going to this Verizon store. I'd avoid this store and go to the other one in town.

Just before I cancelled my service, workers came out to swap out my modem for the new model. They…read moreput the new one in and took the old one with them. I am now getting statements with them wanting me to pay $140 because I didn't bring back the OLD MODEM! They're trying to say that their workers don't take equipment with them but that's exactly what they did. Mediacom is the worst company ever. I'm so glad I switch to ImOn for my internet service.

My internet service drops everyday and has been doing so for weeks. It is very frustrating. I…read morecalled to cancel and was told that the outages have something to do with them transferring over to fiber optics. That is weird because I hadn't heard anything about this. If this is the case, it would have been nice to know what was happening and why. I said I would cancel and the response was, "when would you like your service to end." LOL. I am going to another provider ASAP. Internet that his randomly out throughout a day is useless to me. I stream TV. I have ipads and iphones that require wifi because my Verizon phone doesn't work using data. Sad really. They should reimburse people for the weeks that they had a lot of outages. But they don't care. So, neither do I.