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    USA Sleep Study

    5.0 (1 review)

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    3 years ago

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    Millennium Physicians - Respiratory & Sleep Disorders

    Millennium Physicians - Respiratory & Sleep Disorders

    3.0(10 reviews)
    10.4 mi

    Was supposed to have my first appointment with Dr. Sasieta today in Cypress where I guess he…read moresometimes sees patients outside of the Woodlands. I did the pre-check in online and figured there would be little to no paperwork to do when I arrived however that wasn't the case. No big deal. My appointment was for 0900. I completed the paperwork and sat down and waited to be called back. Waited for literally one hour because I heard his assistant telling other patients how busy the doctor is and things are running behind schedule. Finally at 1000 I've had enough and I go back up to the desk to tell his assistant that I've been waiting for an hour and she realized that they "forgot" about me. I tell her I'm leaving at this point and I want them to refund my copay which I paid in advance during the check-in process and she tells me that she will give me a number to call. I tell her I'm not calling any number as they've wasted my time prepping for the appointment, driving there and sitting in the waiting room for over an hour. He may be a great doctor but I wouldn't know because his staff sucks.

    Where do I start? I had a sleep study done in the Woodlands back on January 28, 2025. They lost my…read moresleep study, and I did not get my CPAP machine until April of 2025. The machine is not working correctly. I have tried to call them now for two days leaving messages with no response from their office. Now I have found out they are no longer part of the Millennium Physicians group. They don't answer any of their phones. And they don't return any of my messages I have left. Now I have a machine that is not working and cannot make contact with them at all. I will be turning in my machine and looking for a different Sleep doctor. This group is a joke. I do not recommend using this group at all. Save yourself a lot of frustration and go somewhere else.

    Photos
    Millennium Physicians - Respiratory & Sleep Disorders - Wael Asi, MD, FCCP, PA

    Wael Asi, MD, FCCP, PA

    Millennium Physicians - Respiratory & Sleep Disorders - Humberto C. Sasieta, MD, FCCP

    Humberto C. Sasieta, MD, FCCP

    Millennium Physicians - Respiratory & Sleep Disorders - Ather J. Siddiqi, MD, MRCPI, FCCP, FAASM, FACP

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    Ather J. Siddiqi, MD, MRCPI, FCCP, FAASM, FACP

    Cinco Ranch Sleep Center - Cinco Ranch Sleep Center

    Cinco Ranch Sleep Center

    3.9(7 reviews)
    26.5 mi

    DR Richard was awesome. He was very informative about my Problems with my Spine and lower back…read moreissues. He was able to quickly identify my the problems I was having , before seeing him I couldn't walk more then 10 steps , today I'm walking normal again. He was able to treat me fairly quickly, and with great results.

    I couldn't give lower than a one star, unfortunately. These people at this sleep center basically…read morehave an answering service who takes your name and problem and then says someone will call you back. No they don't. Not until you call at least 3 times. Then the person calling you, in our case, Regina, calls (finally) and I find that they are in Kerrville, Tx. We are in Houston. She tells us to send the sleep study results that was a home study and gives us her email address. We verify the address twice. I emailed the study yesterday. Not only did I not get acknowledgement but when I tried to call, no one answers any of the extensions except for billing. (no surprise there). It's an independent billing place but I told her that I'm having a problem reaching Texas Sleep Docs (the actual agency Cinco Ranch Sleep Center uses) she replies that she's had this complaint several times. She tried to help but she only had the number I have. So, fortunately, there are other sleep centers in the Katy, Cypress, Houston area and we will now go elsewhere. Three weeks just to hear from someone is ridiculous.

    Photos
    Cinco Ranch Sleep Center - Cinco ranch sleep center

    Cinco ranch sleep center

    Cinco Ranch Sleep Center
    Cinco Ranch Sleep Center

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    Heartstrong Sleep - Heartstrong Sleep Website

    Heartstrong Sleep

    3.9(12 reviews)
    8.3 mi

    Overpriced, unqualified, and unprofessional, bad experience from a shoddy, little company…read more 1. Overpriced because they're 2/3 MORE than my doctor's second referral for comparable equipment, with much worse service. 2. Unqualified because: a) the alleged respiratory therapist who called me unexpectedly was unfamiliar with the controls of the CPAP device that her own company provided; b) she was unfamiliar with the industry-standard functionality behind those controls (reducing flow during exhalations); c) This person wasn't even listening in the first half of the call, ignoring my words such as "quite a bit of bloody mucus" and "hurt too much to leave on more than 20 minutes" - just no response at all, only silence. I know multi-tasking when I hear it. d) In the second half of the call, she merely read word-for-word the cleaning instructions I'd already been provided; e) She never mentioned my sleep test, therapy goals and metrics, how the data would be used. She left me with no next steps other than "your doctor's office will be in touch". (My new provider assigned follow-up person and made sure I understood the timetables for a true therapy program, not just a machine delivery.) 3. Unprofessional because: a) they first scheduled me on a day when the company doesn't work (Friday), no choice for the patient. b) The alleged therapist dismissed it with "that wouldn't have happened because I don't work on Fridays". Better response would have been "I'm sorry that happened and I took you by surprise, I'll look into that." c) The phone staff let me die on five minutes hold waiting for a supervisor, then refused to answer when I re-dialed. Their phones ring for a solid two minutes before the answering machine comes on, meaning they intentionally discourage callers.

    Life changing and easy experience. I completed the entire process with Heartstrong. The sleep test…read morewas easy, used the WatchPAT ONE testing device for one night. Later that week I had my telehealth consult with a sleep doctor to review my results and receive my prescription. I purchased the ResMed AirSense 11 and went with the ResMed N20 mask system. The results have been amazing. I'm such a strong believer and CPAP I even purchased the ResMed AirMini for when I travel. CPAP therapy has been life changing. I now have more energy, wake up feeling rested, and have lowered my high blood pressure. And oh yeah... hello morning wood! The team at Heartstrong know EXACTLY what they are doing. I had questions and they had all the answers. Very professional and friendly staff.

    Photos
    Heartstrong Sleep - Lumin Wand Sanitizer

    Lumin Wand Sanitizer

    Heartstrong Sleep - ResMed AirSense 11 CPAP

    ResMed AirSense 11 CPAP

    Heartstrong Sleep - Zopec Medical CPAP Battery Kit

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    Zopec Medical CPAP Battery Kit

    USA Sleep Study - sleepspecialists - Updated May 2026

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