DO NOT LEAVE YOUR CAR PARKED OUTSIDE THIS PLACE…read more the sleep study sucked but that was expected people where nice bed where good but there is no security at this place and the parking lot is wide open i had my catalytic convertor stolen right off my truck went outside cranked that beast up and loud exhaust 2000 dollar repair big time sucks

My nurse is very nice. Doing a sleeping study. Room is very comfortable. I hope they figure out…read morewhat i have. I have headaches and my doctor recommended me to get a sleeping study.

Dr Bajwa is a great pulmonologist, it's just a shame that he is associated with the office staff at…read moreMillennium. My wife has been seen by him in the hospital twice in the past 4 years. Each time he was wonderful and we intended to continue to use him afterward. HOWEVER, each time she has attempted to schedule a follow-up appointment, she encountered RUDE, UNPROFESSIONAL, and CONDESCENDING personnel on the phones. Each time ending in her hanging up because they sent her into another breathing attack. Sadly, there is no other way we know of to schedule appointments with Dr Bajwa so will not be seeing him nor will any Millennium affiliated doctor see her again. I work in customer service and these people apparently are unable to spell customer service nor do they understand these patients they are treating this way ultimately provide their paychecks.

I had an excellent experience with Dr. Ben and his entire staff from beginning to end with my…read moredeviated septum procedure. Dr. Ben took the time to explain everything clearly, answer my questions, and make sure I was comfortable throughout the entire process. Both Williams were amazing and incredibly helpful, and the entire staff was professional, organized, and attentive. What really stood out to me was the level of personal service. From the follow-up calls when I first scheduled my appointment, to being given Dr. Ben's personal cell phone number in case I had any concerns, to the personal phone call from William before the procedure, every detail was handled extremely well. The entire office is truly dialed in. You can tell a tremendous amount of time and effort has gone into building a team that works together so well and consistently provides such a high level of care and service. It has been impressive to see someone who is truly great at what they do. I would highly recommend Dr. Ben and his team.

I feel like the doctor recommended procedures for problems I wasn't having and the visit notes I…read morewas able to read on the patient portal didn't match what I had told the doctor. I ended up getting a second opinion and cancelling my procedure. He also kept pushing the Inspire implant even though I had just started using a CPAP without any issues and it seems like Inspire is typically considered a second-line or alternative treatment meant for those who cannot tolerate or benefit from CPAP.

This is the worst practice I've ever tried to get in to see. I was referred to them by my…read moreprovider's referral dept. They did not call me, so I called them. I had to leave a message, but no one called me back. After the weekend, I called again and was the 10th caller, but I waited (over 30 minutes) and got down to being the 2nd caller when a message came on that "due to high volume...leave a message". It even says that if you're calling from a cell phone, you will receive a text and you can communicate that way. Never got the text or a call. The next day, I called again and was the 9th caller (waited over 30 min, again). Got down to being the 3rd caller when I got the same message as before. Left my message and still received no text or a call. I have pulmonary fibrosis and was in the hospital and told I needed to see a pulmonologist. I was sent home with oxygen (thank goodness), but now I can't get a doctor. This office needs a complete makeover so they can properly take care of patients. I am trying to get a referral to someone else, but that's another story! From the looks of some other reviews, I'm not getting a warm, fuzzy feeling about this group anyway. I'm sure most of the doctors in this group are good, but the staff (appointment desk in particular) is worthless! If I could give below 5 stars, I would!!!

Was supposed to have my first appointment with Dr. Sasieta today in Cypress where I guess he…read moresometimes sees patients outside of the Woodlands. I did the pre-check in online and figured there would be little to no paperwork to do when I arrived however that wasn't the case. No big deal. My appointment was for 0900. I completed the paperwork and sat down and waited to be called back. Waited for literally one hour because I heard his assistant telling other patients how busy the doctor is and things are running behind schedule. Finally at 1000 I've had enough and I go back up to the desk to tell his assistant that I've been waiting for an hour and she realized that they "forgot" about me. I tell her I'm leaving at this point and I want them to refund my copay which I paid in advance during the check-in process and she tells me that she will give me a number to call. I tell her I'm not calling any number as they've wasted my time prepping for the appointment, driving there and sitting in the waiting room for over an hour. He may be a great doctor but I wouldn't know because his staff sucks.

I had a dental device made and I could not wear it. They told me they couldn't take the bottom…read morepiece off but they'd make me a new top piece. Well, they only took the bottom piece off. So that messed up my bite and caused a lot of jaw pain. When I reached back out to them, I was told they couldn't do anything else to help. So I'm out a lot of money and no solution from them. I do not recommend this business to anyone.

Very thorough assessment of the different causes of headaches. The treatment recommended was not…read morecovered by insurance and was $7500. Right now I just don't have the funds plus I have another person who had that procedure and it only lasted for three months.

Customer service and medical CPAP resupply is terrible. Every time i order more supplies I get…read morethings I did not order and the insurance company and I still get billed, AND i don't get the parts I need. Even if I send a pic of the item I get the wrong thing delivered. After all the trips to the post office, it is easier and cost the same in the end to order off Amazon and pay out of pocket. EVERY order I make is ALWAYS wrong. Super frustrating.

From the moment I walked in, the front desk associate made me feel welcome and valued. Dr…read moreManganello was thoughtful and a good listener. She didn't rush me or cut me off. It was obvious she cares about the patient and wants to help them find an effective resolution.

DR Richard was awesome. He was very informative about my Problems with my Spine and lower back…read moreissues. He was able to quickly identify my the problems I was having , before seeing him I couldn't walk more then 10 steps , today I'm walking normal again. He was able to treat me fairly quickly, and with great results.

I couldn't give lower than a one star, unfortunately. These people at this sleep center basically…read morehave an answering service who takes your name and problem and then says someone will call you back. No they don't. Not until you call at least 3 times. Then the person calling you, in our case, Regina, calls (finally) and I find that they are in Kerrville, Tx. We are in Houston. She tells us to send the sleep study results that was a home study and gives us her email address. We verify the address twice. I emailed the study yesterday. Not only did I not get acknowledgement but when I tried to call, no one answers any of the extensions except for billing. (no surprise there). It's an independent billing place but I told her that I'm having a problem reaching Texas Sleep Docs (the actual agency Cinco Ranch Sleep Center uses) she replies that she's had this complaint several times. She tried to help but she only had the number I have. So, fortunately, there are other sleep centers in the Katy, Cypress, Houston area and we will now go elsewhere. Three weeks just to hear from someone is ridiculous.

Overpriced, unqualified, and unprofessional, bad experience from a shoddy, little company…read more 1. Overpriced because they're 2/3 MORE than my doctor's second referral for comparable equipment, with much worse service. 2. Unqualified because: a) the alleged respiratory therapist who called me unexpectedly was unfamiliar with the controls of the CPAP device that her own company provided; b) she was unfamiliar with the industry-standard functionality behind those controls (reducing flow during exhalations); c) This person wasn't even listening in the first half of the call, ignoring my words such as "quite a bit of bloody mucus" and "hurt too much to leave on more than 20 minutes" - just no response at all, only silence. I know multi-tasking when I hear it. d) In the second half of the call, she merely read word-for-word the cleaning instructions I'd already been provided; e) She never mentioned my sleep test, therapy goals and metrics, how the data would be used. She left me with no next steps other than "your doctor's office will be in touch". (My new provider assigned follow-up person and made sure I understood the timetables for a true therapy program, not just a machine delivery.) 3. Unprofessional because: a) they first scheduled me on a day when the company doesn't work (Friday), no choice for the patient. b) The alleged therapist dismissed it with "that wouldn't have happened because I don't work on Fridays". Better response would have been "I'm sorry that happened and I took you by surprise, I'll look into that." c) The phone staff let me die on five minutes hold waiting for a supervisor, then refused to answer when I re-dialed. Their phones ring for a solid two minutes before the answering machine comes on, meaning they intentionally discourage callers.

Life changing and easy experience. I completed the entire process with Heartstrong. The sleep test…read morewas easy, used the WatchPAT ONE testing device for one night. Later that week I had my telehealth consult with a sleep doctor to review my results and receive my prescription. I purchased the ResMed AirSense 11 and went with the ResMed N20 mask system. The results have been amazing. I'm such a strong believer and CPAP I even purchased the ResMed AirMini for when I travel. CPAP therapy has been life changing. I now have more energy, wake up feeling rested, and have lowered my high blood pressure. And oh yeah... hello morning wood! The team at Heartstrong know EXACTLY what they are doing. I had questions and they had all the answers. Very professional and friendly staff.

I've had a disappointing experience with this practice. First, during one appointment, staff ended…read morethe conversation abruptly to move to the next patient without addressing my concerns -- unacceptable for a medical provider. Second, after 4-5 months as a patient, my sleep apnea (AHI) has not improved at all. Third, supply management has been frustrating: I was never given a schedule for reordering, and had to push just to get two mask cushions at a time. By comparison, a previous practice sent someone to my home, walked me through setup, provided months of supplies upfront, and gave me a clear reorder schedule. Don't choose this practice!

i have never experienced the service with a medical institution that i have received from Clifford…read moreat CSMA. He is responsive always and answers all the questions i have. i highly recommend CSMA primarily because of the follow up and expertise from Clifford. He makes using your devices doable !