I would like to send my highest commendations to J&K Medical Equipment and their exceptional staff…read morefor the superior client service they provided me. From start to finish, the dedication, patience, and compassion they showed was above and beyond. This was not a simple transaction; it was a step-by-step process that required careful coordination between my doctor's office, the insurance agency, and myself. Franklyn worked alongside me the entire way, guiding and supporting with care until everything was completed. The team's professionalism and genuine compassion turned what could have been a stressful experience into a smooth, reassuring journey. I would especially like to highlight the outstanding teamwork: * Franklyn - Oversaw every step of the process, from managing insurance claim documents to coordinating with the doctor's office, ensuring the wheelchair order and delivery were perfectly handled. * Tina - Delivered my medical equipment with patience and professionalism, walking me through the functions and operation in detail. I also love her personality. * Robert - Assembled the product with skill and efficiency, ensuring everything was set up correctly. * Mary, Debbie, and Sonia - Essential members of the staff whose behind-the-scenes support kept the process moving seamlessly. Because of their dedication, I now have the medical equipment I need, and it was done with such compassion and care that it deserves recognition. J&K Medical Equipment at 158-23 Horace Harding Expressway, Flushing, NY, sets the standard for what true customer service should look like. My deepest thanks and kudos to Franklyn and the entire team--you are appreciated.

I had the best experience with J&K Surgical and Medical. I require a home hospital bed and due to…read moremy severe rheumatoid arthritis, it needs to go lower to the floor than standard beds. I had no luck in finding this bed until I called J&K. Frank located a distributor and he asked for the bed to be sent as quickly as possible. He followed the GPS tracking to ensure the bed was en route. Robert assembled the bed with his assistant Matthew. It was exactly what I needed and ONLY J&K made this happen. All the people there are super friendly and helpful. Through the process I spoke with Sonia and Tina, who assisted me as well. I am grateful to everyone at J&K!

The service and knowledge of Gem Wheelchair is unmatched. I needed a wheelchair repaired for my…read moremother in law and a new wheelchair for my father in law--the depth of knowledge needed to navigate the many options long with the speed fulfilling my needs gave me tremendous confidence that I was take care of my elderly in-laws in the best way possible. Gem is and will remain my only source for equipment and supplies. Jeff, the owner, goes the extra mile to make sure all needs are met. He is a true GEM!

Some of the reviews I read have made me actually stop and laugh. This is a business which has had…read morethousands of very happy customers, very few of whom have stopped to write reviews. But the few who have had bad experiences can't wait to post about theirs. Take these reviews with a grain of salt. Jeff is a very nice man and tries hard to help people as best he can. I have had a scooter, or multiple scooters, for over 10 years and have been to Gem at least four times during that period. I have been there for repairs and for purchases. Granted you might pay a little more there, than you would if you purchased on the Internet, but you would have your scooter or wheelchair right there on the spot. You wouldn't have to wait days or weeks to get it. Isn't it worth a couple more dollars to have someone explain using it to you rather than opening a box and knowing nothing. And the products he sells are all quality products. How can someone expect him to take their off brand low quality product make them into something they're not, for a couple of dollars. Yesterday I went in for a repair. After Jeff pointed out to me all the things that would have to be fixed, and the cost of each of them, I decided to purchase a new one. Yes it was an upsell. But it made sense. He showed me all that he would have to do with my scooter and it would still be an older scooter. Now I have a brand new one and I'm very happy. As I said, I have owned almost the same scooter for about 10 years, and yet Jeff was able to show me features yesterday that I never knew my scooter had. I couldn't get that from a box placed in front of my door. For anyone on the fence, give Gem a chance. They are a very reputable company and everyone there will do the best they can do to help you.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

I go there for flu and Covid shots. Very little wait time. Kind people. I highly recommend them.read more

Its refreshing to go to a mom and pop pharmacy and be treated like a human rather then a number…read morelike the rest of the chains! The couple who owns this pharmacy have great customer service and always have a smile. 5 stars all the way

My friend told me about this pharmacy. Dr John and Shawn are the BEST. No more chain pharmacy…read more for me!!! Unless there's no choice. Your meds get delivered !! Where else!! Perfect location. A real asset to the community. The staff is like family. A real blessing

This is a wonderful locally owned pharmacy. There is a diaspora of ethnicities working in there;…read moreand you will definitely find someone to connect with. I have bought stuffed animals, makeup, toiletries and a fan out of there for a good price; the shelves are diverse. They've taken every insurance I've had. Only one time did they not have my medication in stock, but that's because it is a popular drug in the media right now so everyone is trying to get it.

The most unprofessional people works here , doesn't give u the right information about your…read moremedication and refills . Gives u one information and tells u the other when u go to pick up your prescriptions. Get a new manager please and treat your customers with respect, your store runs because of your customers don't forget that . We as customers shouldn't have to call 3/4 times to make sure if our refills and prescriptions are ready and when we arrive we shouldn't have to face extra hassle with your nasty attitude. Close this place down sentu! Deserves a 0.0 stars

I've not been in this store nor been in the area for well over a decade... and I get a text…read moreadvertising for a covid shot. this is not cool to be spamming people's mobile phones.