OMG! If you're a fan of Dick's Sporting Goods, you MUST visit Public Lands, in Framingham's…read moreShopper's World. This is one of their three locations in the U.S. and is actually owned by DSG. They focus more on outdoor recreation & highly recommend checking them out if you're looking for more stock of these brands: Varley, Patagonia, North Face, Vuori, Free People, Fjallraven, Arc'teryx, Marine Layer, Stanley/Yeti/Owala/Brumate, & more. I found Public Lands to be a more elevated DSG & loved the store...Very nice displays on the floor! They have a lovely selection of women's, men's, and children's. I think very similar to REI too, but better? Haha. Will definitely be back.

How have i never been here. I do frequent DSG quite often and had no idea they are the same…read moreumbrella. This is like a higher end brands DSG. Well organized, stupid clean, very presentable with a rock climbing wall available during certain hours earlier in the day. Sorry i didn't take note of the hours. The staff were reorganizing, no one approached me when looking for sneakers but that's quite alright i didn't need help this night. They have plenty of bottle brands, camping gear, sports gear, athleisure brands. Def know who and what they are so will be back for necessities and deals!

Absolutely fantastic. I have an older treadmill that the incline stopped functioning. They…read moreresponded right away to my call and came out. They called before coming to let me know they were on the way. They fixed the problem and gave me tips on how to keep my treadmill running smoothly. I would highly recommend. They saved me a lot of money from having to replace this treadmill. Bob and Alec are amazing.

Let me start off by saying I never give bad reviews on anything - I only ever give reviews for good…read moreservice. I've hired various services in my life and never had an issue with another company or person. I usually only like to help a business, not hurt it. However, this was the WORST service I have ever encountered, so I'm making an exception. I made a yelp account to do so, as I am so upset by this service. I told him upfront that I will do so because it was so bad that other people needed to know. Our treadmill stopped working about a month and a half ago. We got it in December 2024, and use it about once a week at most. My husband runs a lot, but prefers the outdoors, so he's probably run on it maybe 15 times total. I do smaller walks, and use it maybe once a week. My husband called for him to come, and that was good - he was prompt and on time. Bob gave us an exorbitant bill with things not agreed upon beforehand - costing a $1k to fix a 1.5 year old treadmill that originally cost twice that. I figured well, there's probably a reason for the premium, and let it go. He needed to order a part, which should take about 7-10 days, according to Bob. A week rolls by with no check-in, so we asked for an update - he gave a very short answer. Another few days roll by, over 10 days, and we reached out for an update, and we get a text saying "Don't contact me again for updates." It seemed a bit rude, but maybe he was overloaded with tasks. The parts came in about 2 weeks after, and then we were gone for a week and a half, so it was about a month before we could schedule it. The treadmill worked for two runs - then died after a week and a half. We ask him to come back and look at it, and he wants to charge us again for his labor/travel (which was costly). He said it was because it was a coincidental issue, but he never actually looked at the treadmill. Bob said it was from overuse, but we use the treadmill pretty sparingly. He noted that Andrew is a runner, but I mentioned he rarely uses the treadmill. He said he wouldn't charge us if he came and it was another issue, but honestly at this point, the trust has been broken. I wasn't even sure we'd get an honest answer about why it broke. We asked him to come and consult on it without paying another $500, as we already were charged for basically half the cost of the treadmill already and it broke a week and a half later. Bob was incredibly rude - name calling, shouting, and he had a terrible temper. We were calm towards him, and he took offense so quickly. So a month later - we're out $1k and still have a broken treadmill. It feels incredibly unethical. He has a lot of positive reviews, but please look at the 1 star ones - they are pretty on par with what I experienced.

Purchased a firearm from them, saw it online called up and made an appointment to come in to…read morepurchase. Went smooth with no issues. Very friendly. And was a great price.

Allegedly sent my item. My FFL never received a "sorry I missed you" from the post office. When I…read morecalled this person and informed them that it had been weeks and my item hadn't been received yet, their response was once we put it in the mail it's no longer our problem. I reached out to GunBroker when this person had not reached out to me but had decided that they were going to charge me the shipping fee plus a restocking fee on an item that I had never actually physically seen. When I bought the auction to begin with they had not communicated with me at all until they sent me some flippant message that they had canceled the order. That was confusion on my part because I touched the auto pay feature for Visa Mastercard but apparently you still need to call them and give them your credit card over the phone. This is also shady considering I don't know who's writing down my number I don't know how many people have my number. I now have to spend 2 hours on the phone with my bank and file a fraudulent purchase report because this person has not corresponded with me in over two weeks. When they did correspond with me the only thing they stated was that GunBroker had gotten a hold of them. Why should I have to come off of any money when it was a failure of the post office and the shipper to properly communicate to the purchaser what all was going on. they have essentially stolen money from me they have done nothing to earn the money they have taken from me and again I have yet to ever see a package a product not a hair nor a holler. Thieves. We support enough thieves when we pay our taxes I wouldn't go supporting thieves voluntarily.

I had a great customer service experience at Republic Plumbing Supply. Mark Calkins was very…read morehelpful in finding a part for a discontinued faucet. Thanks!

Republic had everything I went there to get, and confirmed my sizes, etc, before bringing out the…read moreitem I needed. Asked a follow on question and that was courteously answered but with no availability of that kind of thing except for a custom creation. They know their stuff, and were very busy with 'trade' customers as well. Be sure you know what you need to get before going there

Seller on Gunbroker.com under DDMA2025. Ships fast, product appears as described. Item purchased…read morewas a firearm. Be careful to note the cash discount does not apply, since they only accept card at + 3% required fee add. Charged me 52.50 additional after asking to send funds thru Money Order or Cashiers Check. FTC complaint filed and seeking advice from BBB. SELLER THEN BLOCKED ON GUNBROKER AND FAILED TO RESPOND

Very helpful to a novice. My goto gun store with easy access. It is only a few miles from my home…read more He has limited hours so I adjust.

I recently purchased a back brace I paid $50. I could have…read moregotten it on line for $ 25. However I would have kept it except for the fact that it didn't fit properly. I tried it on over my jeans & a shirt. When I got home & tried it under my clothes it felt uncomfortable, poor fit. When I called to return it the owner refused . He didn't offer an even exchange for another size. He never measured for a proper fit. He guessed at my size. I'm on a tight budget & now I'm out $50. I'll take Jeff Bezos & Amazon to this place. At least I could have returned it.

Been here twice, both visits were very helpful and professional. The owner was patient in working…read morewith my insurance company as well. It is nice to deal with someone who is both compassionate and knowledgeable, would definitely recommend.

I stopped by yesterday with a thought of what club I wanted. Given the cost of golf clubs, it's not…read morea purchase I take lightly. They easily could have brushed me off or rushed me out like their competitors down the street. Instead they were patient, helpful, and overly accommodating. This experience has made me switch preferences to this store over their local competitor. And I walked out with a new driver.

Went in for a fitting for a driver. Everything went well so I thought. Ended up with a Minuzo…read more Waited three weeks for it to arrive. Based on fitting, the shaft was shortened 1.5 inches. Lost distance for accuracy. I can live with that but have used it 8/10 times out and can't keep the ball in the fairway. Would hit 10 out of 14 fairways with my older driver. Loft was also changed to 9.5 from 10.5. Waist of money and time. Better off just hitting a few yourself than having someone there fit you. Went back to the old club.

This is the type of place that makes you opine for the days of "mom and pop" businesses and no big…read morebox / e-commerce. We recently bought new kids bikes and serviced adult bikes and I cant say enough how great Aaron, the owner, is! First his knowledge of the products is impressive. Second, they sell quality bikes. Not the junk you get at Target and Wal Mart. Third, they don't try to up sell or oversell. My wife and I admittedly weren't experts, and Aaron explained everything to consider because we were buying "surprise" gifts. The kids got great bikes, fitted and adjusted by Fritz. I test drove my bike after Aaron serviced it, and it rides better than new. Can't recommend this place more strongly.

I brought my damaged bicycle to Fritz for repair, and they did a great job fixing it. Afterward, I…read morehad a question about the work, and Aaron personally called me the same day to explain in detail why they chose a particular part. He even offered to replace it with an alternative if I wasn't satisfied after a couple of rides. That kind of attentive, genuine customer service is rare these days, and it really stood out. Highly recommend!