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US Storage Centers

3.7 (3 reviews)
Closed 8:30 am - 5:00 pm
Updated 2 weeks ago

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5 months ago

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Maddie D.

Hello Rhonda, thank you so much for leaving us a great review!

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4 years ago

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3 years ago

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MyStorage.com

MyStorage.com

3.0
(2 reviews)

Kassie is an awesome manager and has taken care of all my needs as far as storage facilities! Y'all…read moremake sure to give my storage a chance to care of your storage needs!

I began renting from MyStorage in May 2023. In June 2023 I moved to out of state and was only able…read moreto move 1 of my units at that time, this is when I first found mice and rat droppings in my units, damage to my belongings, mice/rat urine on the boxes, rodent nests made from the the furniture blankets and boxes chewed through. I recorded mice actively running in the hallways of the building, many doors to the buildings no longer closed and were wide opened, the security gate was open and not operational. When I spoke to Shonda, all she could say was we have pest control and we are not responsible for damage and that she would let the pest control people. Not once did the management or owners attempt to make the situation right, nor did they inform me that they were now offering new renters (at renter expense) insurance that covered rodent damage. Lets jump to Aug 2024, I was finally able to come back to the unit to get the rest of my things, I found the fence and gate had been taken down and all security measures to the buildings removed, doors to the unit wide open. Many units were empty with great trepidation I opened my unit to a massive amount of rodent damage, nesting, urine, droppings on all of my belongings. There comment is what do you care you are moving out when I asked about the lack of security and damage. Another tenant was moving out and she actually found dead rats in her unit. She also rented originally with Lance. What ever you do DO NOT EVER RENT STORAGE UNITS AT MYSTORAGE they don't care about you or your belongings!

Kanis Self Storage

Kanis Self Storage

1.0
(2 reviews)

I had used this storage unit in the past, the units were sub-optimal, with leaks and rodents being…read morea problem but the property manager was friendly and helpful, (it was a woman at the time but can't remember her name), and we used them for a year or two. We did have an issue where someone broke into several units including ours they informed us quickly but not much was done about it, luckily we weren't missing anything of value and they replaced the locks, there are cameras but apparently they did not catch anything. Woods and trees on the back side make this a prime candidate for petty break ins. Fast forward a few years to 2020, we again needed a storage building they have a different property manager and he is the rudest person I have ever met, needless to say I took my business somewhere else and will never do business with these people again. Also the property manager is the only person you can talk to, getting to an owner is almost impossible by normal means.

I should have known better. We are under a full renovation of our house and was in need of an off…read moresite storage facility. Due to location we thought this location would be optimal. When I walked into the office, I met with site manager Phillip Tripp. I waited 10 minutes for him to take a break from the back, very irritated that I was bothering him. Barked at me the entire time about rules and what happens if we don't pay our rental fees. I asked for a copy of their rules to review and discuss with my husband. He said I can read it but I can't take it with me. I asked why and his response "Because I said so". Should have known better. I went ahead and rented unit thinking I won't have to deal with him again. After renting and moving valuables in, it rained and our unit had water coming in about a foot and a half through the bottom of the door when closed. I called and he was out of town and his sister didn't know what to do and said it would have to wait until he returned the next week. After several calls and a month later never returned calls we had to move things out and put a guard up a foot and a half to preserve our things. Due to we don't want to deal with him anymore and bother person to have a civil conversation with. The facility has a major rat problem and we began to find food particles in the unit when removing things to put others in due to the water leakage when it rains. When doing that we were almost finished and he was coming in to park around 7pm and started barking "Move now" to my very laid back husband. Phillip is nasty rude unhappy individual. We only had three boxes left. Recovering from cancer treatment I can't move very quickly. All he had to do is ask politely and we would have gladly moved. All he did was keep barking ordering for us to move due to my moving too slowly He is a key example of giving the wrong people a little bit of power to compensate for their educational short comings. And no, he never gave us an opportunity to speak to him about the water when it rains. We had to buy tarps and over everything. Don't go here.

US Storage Centers - selfstorage - Updated July 2026

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