I recently found out that UPS stores are not operated by UPS, but by third party businesses. I've…read morenever had an issue here mailing or picking up a package but if you need any other UPS service then you have to call the customer service line because the people here can't help you. I was having an issue rerouting a package to be picked up here instead of my residence (it required a signature and I wasn't going to be home) but I was told that UPS has to take care of it on their end because this place is just a waypoint. Good to know, but disappointing as I had already tried the customer service line and wasn't able to resolve my issue. I wasn't allowed to speak with an actual person and the automated phone tree did not give me an option for rerouting my package.

I have disabilities and the scented plug in makes me sick with migraines…read more Most businesses today's don't do this as to stay inclusive to their customers. A person with a disability such as migraines, asthma, or allergies should walk into a corporate owned store and not expect this. I will be looking at other options of service.

Amanda was very helpful and thorough. I was very impressed with her expeditious and knowledgeable…read moreservice

They are very helpful always. No complaints on my side. Whatever you want to send or buy there,…read morethey'll sure can help. No question about it. They are wonderful people.

Wow! Great service. Just came in for a simple job, lots of good explanation. I came over after…read morebeing snubbed at Staples. Really appreciated the friendly staff.

Came here for some printing needs and I was not disappointed for my first time. The quality of my…read morecard were great, especially for the price I paid. They were able to have them ready by the following business day. I will definitely continue to come here again.

I was out of my home-based town and needed a place to print out some documents to mail out and…read morepicked Sure Printing & Signs partly because there weren't too many options and because they had pretty good (but limited) reviews. They are very fast and efficient. I stopped by to print some files in my email and was expecting me to sort of fumble around a computer/printer on my own a bit. I like that with very nominal fee, they had a service where the person helped you do all of those stuff. I stopped by, got help right away and got my 3 files printed in 5 min. I actually thought they undercharged me and asked the guy if he already added a fixed fee to it as advertised..and he already did! Woww...very reasonable price and very polite/courteous and prompt service..what more could you ask for?! Worthwhile your time and would stop by again if I needed a document printed in Deming. Pluses: Plenty of parking spots + never too crowded. You can typically get help right away with a few people in the office to help you out.

Always friendly and helpful. Use them often to assist with faxing and sending out packagesread more

I go here for one reason. To return Amazon purchases. So this review is for this service only…read more If you generate the return on your Amazon account, take a photo on your phone of the QR code for that return and show it to the nice folks who work here when you take in the package or box you're returning...they scan the photo and give you the tracking info. Seriously, you don't have to do anything to the box but bring it in. UPS does all that for you. Bam! Done, returned.

Ozzie the manager and Adam are very friendly and welcoming. I first met Ozzie when I first came to…read morethis UPS store about two yrs ago to get some legal packets made for a squatters case I was filing. She was very efficient, knowledgeable and very helpful in making my legal packets in a well organized manner. I was a mess due from stress from having to go to court. Hence two years later, Ozzie now a well deserved manager, is still as friendly and welcoming as before. She exudes excellent customer service and still is friendly and welcoming as before. Now, I'm having to go through eviction of people I rented too and have breached the contract. I'm from CA and this is the only UPS store I will come too now when I'm in Las Cruces. This UPS store has good friendly, welcoming and efficient people. They provide excellent customer service all the way around. Thank you Ozzie and Adam.

I called two phone numbers to speak to anyone to obtain general information regarding tracking#…read morefrom sender on expected package! All I got were recordings. One asks if you want to speak to a representative. Yes, but no one can speak with me unless I have a tracking # or door code# which is the issue, something that none of the recordings can do. After trying several times, the recording just hangs up. Tried again on a second phone number. The same recordings then hangs up. Having been a national Customer Service trainer, I would give FedEx a minus 10 Rating! If I have to mail anything, I will not use FedEX and I will certainly ask those business from where I am expecting deliveries to change to a more dependable delivery service! Any good business should be able to have the ability to answer general questions that recordings do not address!

My office NEVER uses FedEx to ship documents. So I was a bit surprised when I was asked to send…read moresome via this carrier. I can't speak to the printing but I did see some machines that would certainly make a banner if you needed it. I know they do all the coil binding and specialty printing because I recognized the materials and printers. So for presentations or school projects this could be the place for you. Or if you just need a self service copier for a resume on some nice paper...they have that too. My reason to be there was to ship. The young woman i had wait on me was immediately there to assist, did all the paperwork and labeling for me and had me in and out in a few minutes. It really wasn't anymore than the post office. I'll be honest the UPS Store is right on my way to work and I am prone to go there to ship stuff off. But I now know Fed Ex is also a worthy shipper of stuff from the office.

The lines in the El Paso post offices were about 2 hours long! Instead dropped off my Xmas gift…read morepackage at the tiny Williamsburg, New Mexico PO while enroute to Albuquerque. No line, no wait and very pleasant service. The PO was only a block from the Interstate so use your travel time efficiently.