I don't understand why nobody answers the phone. All day, for the past 3 days, I have been trying…read moreto reach someone and the phone just rings and rings and rings and eventually disconnects. It's both of their numbers, the one for the supervisor as well as for the main office. I guess they don't give a damn about customer service.

They've helped me out more times than I can count. The employees are usually always nice and…read morehelpful. I miss some of the retired ones but they always fill the new spots with generally nice people.

They are charging more money for human service at the physical post office. It's roughly 20% more…read moreto hand your parcel over to the miserable postal worker who will tell you he doesn't know why it's cheaper on the website. USPS doesn't tell people about this price hike when people come into the building. wtf

If you need to order from Anywhere and have your package delivered ,call the shipping company and…read morelat them know if they are USPS you will shop elsewhere because you only have about a 4 in 10 percent chance that you will get your package.They are PATHETIC,SO SO UNRELIABLE WITH NO CUSTOMER SERVICE.You can't call them ,they don't answer.You will just lose your package with NO follow up.Even one driver just said recently ,they are a mess.They are not dependable.Of our last 6 packages we received four and 1 of the four we found at a business and 1 was brought to us by a person a mile away ,No Bull S

The post office sucks. They don't deliver the mail to the right address and they never answer the…read morephone.

Great place. Beautiful building. Folks at the windows have always been extra helpful and nice…read more Occasionally there are clueless annoying customers at the window for what seems like hours -- maybe like the ones who write negative reviews here -- but even with these rude, selfish customers, the workers are as nice as possible. I prefer this WPA era building to the more "modern" USPS buildings. It has that warm old building feel. Parking can be hit or miss right at the door, but they DO have many free spots for drop offs, and it's not impossible to cheat a spot nearby. I always find a way to park briefly. Or, sometimes I park near one of the great restaurants nearby where I have lunch after dropping off my mail. This is a priceless, valuable treasure. I hope they keep it open forever.

this is my first time having a package delivered from the north east and this place sucks, why is…read moremy package taking 10 DAYS at this location???? 10 DAYS??? yall jersey mfs smh

I live in Massachusetts and when I order something online from Florida the package Always gets…read moreStuck at this Post Office and Tracking stops here!!! I try not to order anything from Florida for this reason, what is up with this Post Office???

HORRIBLE CUSTOMER SERVICE!!! I called for a half hour and noone answered, so I went to their…read morelocation and was met with an extremely rude employee. 1,000$ package just gone. They where no help, I got no results.

Feels very small-town in the best ways - the people who work here are friendly and helpful. And…read moresometimes put up with quite a lot! It's clean and efficient.

I have had 5 packages that said they were delivered but they were not. I have tried to call but…read morethey do not answer within a timely manner. I am mad. And we used to have 1 person delivering but now there are multiple people and we live in a neighborhood so why am i missing mail? if i could i would put 0 stars

The absolute worst facility. My express package containing a prescription medication has been…read moresitting there for a week and a half. I filed a claim (in Ohio) and they supposedly expedited the investigation. I get a call from an Ohio usps district office worker the next day after filing a complaint. They claim that there is nothing they can do because my package is not in my home state. So, basically, me filing a claim was worthless. They had no answers when I asked why my package has been sitting so long. Worthless. Convoluted. No Logic. I have another package sitting there that is supposedly going to be delivered to me tomorrow. I gotta wonder if their postal employees are swiping medications. I'm disabled and need this medication. Just seems kind of suspicious. This distribution center is one state away from me. They need to get their act together.

Been a long term customer at this post office. Own property in the area, know the Postal Clerks…read morewhom were all amazing. Had to come to PA to pick up mail, and I called prior to traveling out, thinking the same staff were still working in this location. A very rude lady named Susan answered the phone. I asked a question, and the entire conversation was terrible, she was rude, over a simple question that the other Postal clerk answered. Knowing this is not how a Postal experience should be, I called the main Post office in Bethlehem on Airport Road. A very pleasant lady explained that staff had changed sadly, and this mean lady was only temporary at the Post Office I patronize. Thankfully, Susan is only temporary. I also learned that I'm not the only one to complain about her nasty demeanor with customers. When I arrived in person to get my mail. Susan refused to want to give me my mail, even though I showed my Pennsylvania ID with my address. Susan stated, if I did not buy a key from her, she was not giving me my mail. After I drove 90 minutes to the location. Thankfully I had spoken with a manager that was over Susan, and they told her to give me my mail. Then she proceeds to attempt to give me orders as if she thought I was a child. I told Karen aka Susan exactly what she was, and I said it loud enough for her Supervisor over the phone to hear it. I understand we are in a challenging political climate. If I am polite, courteous, do not think for one minute, I will tolerate anything but polite, manner able service. Under no circumstance will I pay for disrespectful, demeaning, rude service, from anyone including Karen's.

I come here from time to time and always have a pleasant experience. Today I came to send certified…read moremail with no idea how that process worked. Nadia was so pleasant, kind, helpful and even assisted me with some extra tape to ensure my package was secure. This may sound like a small gesture but I have had plenty of bad usps experiences in my life. Thank you so much for your excellent customer service, Nadia. And reiterating the whole certified mail process to me so I could understand the expectations.

Easy spot to leave packages the lady who works here is super friendly and helpful. Now on the other…read morehand the gentleman who works here is the rudest person I've ver felt with in my life I fee awkward and not wanted when he's there.

I am so thankful for the service they provide! They accept all of my returns! They are a valued…read morepart of the community.