Tried to encourage "Valerie" to up her customer service vibe ...
A group of us volunteers earlier in the day were trying to discern whether she is (always) simply disgusted with her job or not feeling well (always) so I asked her today about this, and her response was "You people of Seaside need to mind your own business, I'm not here to be your friend or get on your Christmas list and here are your packages and I am doing my job aren't I?...Me: "Oh, this has been brought to your attention before ?".... As I walked out of the building another woman grabbed my arm and said that I was not alone in my sentiments, and before I could get out the door Valerie was yelling Mam, mam, mam this is how I will solve this problem, and I turned around and she had put on a black face mask...! Too much to ask I guess. Then, before I got my packages into my trunk 2 men came up and said how horrible their experiences have been with her, that they will not go to her window, would rather wait for the guy AND that they wished they would put a box at the other side of downtown so they wouldn't have to come in at all. Long story short, everyone has been subjected to her sullen attitude, ambivalent body language and SHE is the one put out?
I'm a Gearhart resident, and I have had to make a special trip over to retrieve my mail for a while now since Gearhart lost its Post Office and after this "discussion" today I went by and signed up with the nice little retired couple to open up a new PO box.
Initially, it was a simple ask and was trying to raise the bar for the rest of community by addressing the issue. This is a lost cause..... read more