Grrr, one is the lowest I can enter. Please, give them .25 of a star! I am no big fan of rating ANYWHERE really low, and I also often try to give a place multiple chances to see if the service improves. But at this particular post office location, I feel like I'm clawing out of a black hole.
We moved into the rental home at the beginning of the year. At some point in late Feb, I answered the door when the mail lady had a box. (Our mail goes in a slot low on the front door. She thinks that she has to put her fingers in the slot and that they will bite her.) The mail lady requested that we put a baby gate or something around the front of the door to keep my dogs back. That would block access from room to room inside and I said that this wouldn't be a viable option.
Starting in March, we noticed we were not always getting our mail. It seemed odd, but we were working so many hours that we didn't spend time figuring out what was going on. Around late April I got fed up when we started only getting mail once a week and my family mentioned that they were getting mail returned. EBay purchases that I had paid for were getting returned, a check for our return deposit from the former landlord, bills, etc were not showing up at my house. My mom started saving them so that we could know the reasons: dogs on premises, no forwarding address, mail undeliverable... there were at least 6 different notes.
Long story short: two people stopping by and calling on a weekly basis. We continued to receive mail on her days off, but that was it. We would get a return call one in 5 tries, and nada happened in person. I followed up on a suggestion from a former mail carrier that I spoke to one time down there and put a box on the front stoop that said mail... she wouldn't even need to bend down or get within 3 feet of the front door. (Because I don't think I should have to BUY and install a mail box on the front post.) That box was out there for 3 months, and only got used -- maybe -- 3 times.
Beginning of this month, a supervisor with more status was there when hubby went in. He said he would do the route with her to verify that our dogs weren't loose in the yard or had any access to her, etc. Lo and behold, we got mail for about 4 days. Then it stopped again.
In all this time, we never got paperwork or any information from them about how to fix the problem, much less what the official problem WAS! Until last week when a sub-supervisor said it was above his paygrade to explain, but that there were more issues than our dogs and we would only get mail if we forwarded it or paid for a PO box. I don't have family here, and shouldn't have to PAY to receive mail. But on Friday we got mail on the mail lady's off day again. And then Monday she was on her route with an additional person... and we got mail yesterday and today.
When you post how excited you are to have received MAIL, and you've lost money to late fees, time to tracking down where you mail disapeared to, and your friends/family have lost money re-sending you cards, it is a crazy situation. NO ONE should have this unless they are producing meth in the same room that their mail delivers to, honestly.
I will update this if my mail now starts to deliver as it should. If it goes back to the 'norm' of mail once a week, well... then this is all she wrote! read more