The postal workers have always been ready to help. They're pleasant and go out of their way to help. I think they are doing a great job.

This post office constantly causes me numerous problems. The mail carriers are not instructed to deliver packages to the address. Instead, they take the packages to the neighborhood mailbox hub, and nine times out of ten, they will NOT leave your package. Instead, they leave countless slips of paper saying "your mailbox was too full OR your package was too big. " Since this is a rural area, I understand that home delivery isn't always feasible. However, if I live just .03 miles beyond the maximum delivery distance, is it really that much of a burden to simply deliver my packages? At the very least, extending the operating hours would help those of us who work for a living to send and pick up our parcels. I receive many packages essential for my job, and when I can NEVER GET THEM or cannot pick them up, it causes huge problems for my family and me. The most frustrating part is when I finally reach the post office, I have to stand there for hours, telling the clerk repeatedly to go back and locate my package, because for some reason they are eager to tell me "noooo we doughnut half eet" five times before finally finding it and handing it over. They did this with a Mac All-in-One desktop computer- the package was enormous, but it took them four attempts to find it. I don't think I have ever been more frustrated in my life! And this is just one of many ridiculous experiences I've had with the staff at this location. This town has a HUGE problem with hiring family members and friends instead of competent, serious workers who know how to do the job. It's obvious that the people in these critical positions have no clue what they are doing or what it takes to do the job. Shameful! read more

This USPS is a broken final-mile node. Your package is more likely to remain at the facility for at least 1 or 2 extra days beyond the delivery date. It is so unreliable that somebody should consider creating a Delivery bypass and getting business from them, since they don't really plan to improve. Time we tell if read more

I paid almost $30 to send out an Express Mail Priority Package on the 22nd of December from RR to Beverly Hills and the tracking number times and dates gets altered at lib. First, the tracking number said Tenn for Sept 24, then it said if left Rio Rico the day after Xmas. Someone forgot to pick up the Express mail bag! Then it went to Tucson to LA post office at 90045 and was there about 48 hours and never went 15 miles to Beverly Hills. USPS keeps altering the dates and locations of processing to try to cover up their huge errors! It is 12/29/2022 and this pricey delivery is going "turtle express"! When I pay big bucks for Express Service, I expect better random dates and locations to be posted. Get your stuff together, please!! read more

I don't understand why Rio Rico post office doesn't deliver to your house if u have order bigger than your mailbox. I have NEVER experienced this with any other USPS are I lived in AZ... They leave a notice u miss your parcel in your box, to pick it up. Then u have to drive to Post office in Rio Rico and deal with that exhausted overwork employee, and on top of that, they are not open on Saturday... INSANE. Who have time trying to find your package, they close at 4:30 so I got to get off work early to get my **** package. read more

Horrible service!!!! They never knock on the door and always leave an attempted to deliver in the mail when they never knock on the door or try to even get down from the truck or even go to the house. It's ridiculous what they do. One thing is false attempt delivery when we are always home or someone is home!! You can't say you went and tried to deliver when you never did! It's false information! Again horrible service! They SUCK read more

The Post Office workers at this busy facility are repeatedly helpful and attentive to my problems and concerns. That includes not only the clerks in the building, but also the carriers who sometimes bring big items back on another day, once a compartment becomes available at the mailbox stand. Unfortunately, it is rural delivery. Mail and packages are not delivered to my house, but are instead left miles down the road, or, if oversized, must be retrieved at the Post Office. However, the local Post Office hardly deserves blame for this, as it did not create the policy. Oh, and by the way, I've lived elsewhere in Arizona with the identical policy. If you live in a newer neighborhood or development, especially if houses are spread far apart, you can expect it. read more

The employees at the Rio Rico post office are the greatest people I have ever met my carrier that delivers mail to our mailboxes she is incredible I love them all best service I have ever seen read more