Customer service is defined as: listening to customers, responding quickly, *showing empathy*, providing clear and accurate information, personalizing interactions, and following up to confirm resolution. This USPS does none of these things, which would be deemed "rude" in many places. They basically said "you have to figure it out" when they couldn't help send a package. Customer service training is essential if you want people to use your services. read more

Not helpful, they do not deliver to many streets. The Post Master has an attitude, it's a joke. Typical Government agency.