Great location and is surprisingly efficient and effective (especially considering some reviews…read morelisted here). I've always been able to use the kiosk, go online ahead of time, and minimize any waiting. It's completely fine and is as intended/required/imagined/designed for. It's not meant to be a concierge level service provider.

I received an envelope with 2 important photos enclosed. There were two huge stickers that stated…read morephotos were enclosed, do not bend, fold, crimp, or crush. The mail carrier didn't pay one bit of attention and bent the hell out of my pictures. They were pictures of my little sister that passed away in February. Bent to hell. I've been trying for 3 days now to contact my local post office but nobody ever answers. I think they need to refund my money for my order. This is the worst post office in Des Moines!!!

Tried to charge $23 for "cheapest" option when USPS will ship for $8. Overpriced and not worth it…read more Better off going somewhere else.

They wanted to charge me more than $45 to ship a box weighing less that 3 lbs going to Arizona. He…read moresaid it was the cheapest option. The gift I was shipping didn't even cost $45!! Crazy. I am heading to USPS.

I needed an important envelope couriered between 2 locations in Des Moines; I live and work in…read moreOverland Park, KS. The "big boys" in town, King Delivery, would not deliver because I "did not have an established account with them" and they would not accept credit card payment. While Advance did not accept credit cards as well, they DID agree to deliver my envelope and invoice me for the service. Thanks, Advance, for understanding the word "service". Mark Campbell, Overland Park, KS

From the owner: Welcome to Advance Delivery located in Des Moines, Iowa. We have been providing unsurpassed…read moreprofessional customer service since 1988. Advance Delivery offers prompt local and long distance delivery service ANYWHERE! From daily routes, mail, bank

To call the man who answers the phone a cro-magnon would be doing a disservice to early humanity…read more The utter level of incompetence is astounding. From answering the call with a literal grunt, to speaking to me in half grunts/half words, it sure is "interesting" whenever I need to reach out to this company. The cherry on top of my last call was to try and decipher his gutteral noises to understand that he has many complaints for me including how I am calling too late (solid 3.5 hours left of the standard workday), how he won't be able to find a driver, and how he will charge me more for calling so very, very late in the day. Do yourselves a favor and courier something yourself before dealing with this headache. I would suggest remedial customer service classes, but I think at least a 2nd grade education would be required and I am not confident that's possessed here.

From the owner: Family owned King Delivery Service has served the greater Des Moines, IA, metropolitan area and…read moresurrounding communities for more than 85 years. Our goal is to always get better at what we do. Maintaining the appearance of our fleet and being visible to our customers is important We offer a full complement of delivery services, including, but not limited to Customized door-to-door service Daily mail, bank, & interoffice services Any size delivery Warehouse & storage services Uniformed, professional insured drivers King Delivery's employees, who include a number of third and fourth generation family members, combine attention to detail and technology to provide quality service to more than 500 clients, including banks, insurance companies, printing companies and other local businesses Our quality service has earned us the Des Moines Business Record title of Best Delivery Service for over five consecutive years. For your protection, we are licensed, insured and bonded. We are available