Navea and Taylor were so helpful! I was traveling through Minot and needed to purchase a laptop…read morebox. Even though my company made me use another company to ship the box, Navea and Taylor went out of their way to help me pack the box, so the laptop/ipad/iphone were well protected. Fantastic customer service and they went out of their way to help me.

I would hope that the manager of this facility would put a damned sign at the entrance indicating…read morethat carts available near the doorway. Instead of not giving two s**ts about having my arm cracked by the swinging door. AbsoLUTEly irresponsible.

I pay for a p.o.box yrly. Several times since opening the service, the post office completely…read morecloses when I have packages there to pick up. No sign , no explanation, then I have to call and report it. No answer at the 2 local offices in Auburn. They ignore the phone. It has been reported several times a year and this behavior never changes. So upsetting, I pay for this service. Postmaster in charge does nothing, I mean it's only open 30hrs. a wk. They treat this as if it was there personal business, this is a government bldg. We are paying customers! So rude and unprofessional. Sadly it's the same horrible service in Poland and Oxford, Maine has the laziest unethical workers in the United States as my experience. Always excuses to not work and screw those over that do. Just look at all the poor one star reviews on the other towns. Same old story, they don't care, nor will fix it, best not to move here, or leave asap. !!!

If I could 0 star, I would. They don't answer their phones…read more Ever. They WILL NOT print shipping labels. They flat out REFUSE. They don't hold your mail; regardless if you've submitted the hold form. So be ready to have someone come pick up your mail off your doorstep when you're out of town. 2 Months ago had mail just missing from the envelopes. When I contacted them, they never answered their phone. I had to go through a Third Party customer service to open a ticket. They "resolved" my problem by finding my "missing mail"-- AKA the empty envelope.. When I asked where my item inside the EMPTY ENVELOPE was (because i actually had to send that item back!), I was told "Idk it's not in my vehicle." .... HELPFUL, thank you so much! Jfc I've yet to see any resolution to this matter. They constantly send your mail back to Fargo after they get it to Minot for unknown reasons. I wouldn't ever recommend paying for expedited/speedy shipping. It won't get there in time. Expect additional days and a waste of $$. They find excuses to not deliver mail. For example: Thursday April 28, 2022 the weather was H:40 L:28 Partly Cloudy-- they decided "We were unable to attempt delivery of your item on April 28, 2022 at 10:14 pm in MINOT, ND 58701 due to hazardous or unsafe weather conditions. Your item will go out for delivery on the next business day as conditions permit." Today: Friday April 29, 2022 they have decided to not update or deliver any mail. With the same excuse as before" "the weather" Yet the weather was perfectly fine AGAIN today- 50°. I wish there was another mail system we could use. The USPS is absolute garbage for a Government Agency.

Elliott "attempted" to ship my package today by just leaving a note on my door. No knock, no…read moredoorbell ring. I've been sitting at my house tracking the shipment progress all day awaiting for this package to arrive. Terrible customer service call center, with zero help as well. I hope the business fails and everyone loses their jobs.

Great service, easy access and close to my hotel. Convenient and affordable prices. Thank youread more

One of the very the best services I have ever received. My wife was working on a train from…read moreSeattle to Chicago and back. Six day trip. Day two, phone charger cable breaks. I called Larry after googling couriers in Minot, ND. BTW this is 6PM Saturday evening. I asked if there was any way he could deliver a new charger to the Minot train station in the next four hours. An hour later there is a charger at the check in desk waiting for the train. He went to Best Buy and procured the charger and left it at the train station. UNBELIEVABLY GREAT SERVICE!!

Velva PO rocks!!! I've dealt with the Oceanside CA post office regarding a lot Macbook and after a…read morebunch of lame excuses and NOT EVEN TRACKING IT, they told me to wait longer and refused to even offer me a plan of action. I've insured this for $1500 and Oceanside wouldn't even tell me what to do. I called Velva (cuz I shipped it from there) and Brad is on it!!!! Keep in mind also, this was after a 2 minute phone call. I had been on the phone on hold for over 2 hrs in Oceanside and stood at the PO over 40 minutes only to get shuffled along and blown off. So glad Velva has a real honest hard working proud Postal worker who is happy to help