This has gone FAR beyond there being a "staffing shortage". Have had a small package of mine since…read moreJan 31; (Today is Feb 19); I went to pick it up, told it was "locked in a cage" and "the girl is backed up". WAY past time for this disgrace to be dissolved, and the mail to be re-routed through other towns; Over 2 years, issues with this outdated service.

such friendly and helpful postal employees. i met the postmaster and she gave my kid a whole…read moreexplanation of how the mail works. the very funny guy at the front desk was so cute and we had such a good time laughing about the price of things. they took their time to explain things and were not rushing us and it was a really great experience for me and my kid. love this post office. helpful and fun people work here.

Post office staff are lying instead of accurately reporting reasons for mail delays. My house made…read moresure to shovel out a 2ft wide space to leave our mailbox available, as well as having a clear driveway and walking path to the house. Whoever was delivering our route instead reported that there was no delivery access. This is a persistent problem even outside of bad weather conditions. It would be forgivable for weather if they would accurately report, but I am sick of them making it sound like we're the reason we can't get our packages delivered.

Maybe actually delivering mail would be a start. I was supposed to receive mail yesterday in my…read more"informed delivery " and it would be okay if they are like they said "short staffed," but the problem is they are sitting here for over an hr taking a break like usual but do NOT deliver anyone's mail here ! They had 2 mail vans come by yesterday sit for a few and then take off. Are they pretending to be here? Are they tracked by GPS so it says they are here? What is going on!?

Well I had to send something out today...I went here. I gotta say I left happy!…read more Now I wasn't sure what to expect here when I first walked in. Any how it was 12:30 during mu lunch time. So I had a limited amount of time to get this done. I was at work. So I walk in to find the place with 2-3 people here. I was greeting by one of their employees. Asking how they may help and they just LISTENED. It was great! I had a frame I wanted sent out and they did just that. They kept it simple and easy. I had them pack it with me there. It didn't take them that long to pack it. Now I hate packing...So Id rather make them do it. Plus if it brakes I could blame them! So its win win for me! Also wanna add if its under $100 item they will cover for free with no fee in-case its lost or damaged. I was out of there in no time! Now when you being them something to pack for you...Be ready to pay for it! It cost me $25 to ship something a few pounds. Now that does include them boxing it for me and making sure its packed right. Plus the cost of 3-5 day ground shipping. So over all its not that bad. I do however think it will get there with no damage by letting them do it. So the price didn't really bother me. Over all it was great. They are fast, friendly and pack fragile items very well! They are a good option if you dont wanna deal with packing your own stuff. Let them. Plus its their business and they seem to do it well! Solid 4/5 stars...I going to be going here for any shipping needs from now on if I dont wanna deal with our local post office.

Glad that this location is here, but there can be a long line at times and certain staff members…read moredon't seem to be aware of customer service skills and has been rude to patrons simply trying to drop off ready to go packages. 3/5 stars

I receive daily notifications regarding mail, which is going to be delivered that day. I don't…read morereceive the mail up to a week later! My last three packages have been ripped open. I often get mail that does not belong to me. And we are lucky to get any mail before 7:00 p.m..

I live at 99 Eldredge Street. We have gone for as long as a week without mail service. Being…read moreshorthanded doesn't apply since our taxes are paying for mail service. There has to be a way to serve our area better.

No one ever answers the phone and limited hours. If an independent business ran like this, it…read morewould be out of business in days. No surprise the usps in 100's of millions of dollars in debt!

Two addresses, 1 box, locks getting changed after each person complains about the key not working…read more Only one getting mail, the one not assigned the box. So where is the other person's mail?

Nobody answers the phone. Rings and rings. Then you get the busy signal called several times. Same…read morething

I do not live in Plattsburgh but just spoke to a postal worker regarding an issue in another state…read more He was so kind and helpful and gave me good advise. It was much appreciated.

Excellent service at the counter. They inform customers about possible delays, give specific and…read moreaccurate answers to a wide range of questions, and prioritize the queue at the counter for efficiency of service. I also appreciated the depth of knowledge about various different community services, like timing/availability of parking and where to find a copy center. Services are fairly priced and processed in a reasonable amount of time, so plan ahead.

Monthly lost mail searching Inaccurate tracking location,…read moresays out for delivery Yesterday. It's a food item and temperature sensitive. USPS has gone way down hill with customer service and better results

MFCC as it's known locally is a great non-profit organization that offers services and support to…read morethe local community. Many programs are offered including before and after-school childcare, youth programs, community services, and many others. MFCC is also the local food shelf which has collected and contributed much needed non-perishable food to the less fortunate and to those who need the extra help. Great staff, great people, great organization.