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    Age Well

    5.0 (1 review)
    Closed 8:30 am - 4:30 pm

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    Elder care planning

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    4 years ago

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    A Mediation Partnership Susan Fay - Susan Fay, mediator

    A Mediation Partnership Susan Fay

    (2 reviews)

    While divorce is never easy, working with Susan helped my ex and I close a chapter of our lives and…read moreopen a new one, both logistically and emotionally. Susan is sharp, creative, fair, and does an excellent job at ensuring that both parties have agency and are comfortable. The notion that some couples elect to litigate custody and property in the wake of a divorce, when they could have reached resolution amicably by working with Susan, is beyond me. If you are sick of bickering, and want a civil, adult-like approach to settling your divorce, I highly urge you to work with Susan!

    Divorce is an emotionally difficult time and the legal process is overwhelming and confusing. From…read morethe very first phone call, Susan was terrific at explaining how she worked, her history with VT legislation and the co-parenting class, her role as a mediator working with couples, and her professional expectations (how many sessions, costs, payment, etc.) She was always incredibly pleasant to speak with and her calm demeanor and active listening skills set the tone for mediation sessions to be effective between parties even while emotions were high and disagreements might happen. Another thing I appreciated was her willingness to share stories of her own personal life to relate to us or to help us see life beyond the 'now' so that we could make better determinations as to what to put into our agreement and how to say it. Susan allowed a lot of ownership over the process and of the agreement come time for the revision stage and was gracious in receiving our many changes. I am grateful that we had Susan as a mediator and would definitely recommend her. The only thing I could provide constructively is that while Susan is excellent at listening and extremely engaged in the dialogue happening, she does not necessarily have a chance to write everything down. People should be prepared to take their own notes and be active participants in the process so that come time to review the agreement, parties are not forgetting or leaving out key items that were discussed during sessions.

    Age Well - eldercareplanning - Updated May 2026

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