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    SYNERGY HomeCare

    5.0 (1 review)
    Open Open 24 hours

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    Elder care planning

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    8 years ago

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    Associates In Orthopaedic Surgery

    Associates In Orthopaedic Surgery

    (2 reviews)

    Wow, those old reviews are out of date! I have always been seen on time, cared for by friendly,…read moreefficient staff, and my presenting problems have been thoroughly evaluated, explained, and treated. Today was no different. I waited less than 5 minutes. Intake with assistant was thorough, professional and friendly. Xays were done on the spot. Ten minutes later pictures had been reviewed with doctors and treatment options were presented to me in detail. I have arthritis, and injured my knee (direct impact, knocked down by a 60 lb dog running fast straight at me, playing our chase game). I chose a cortisone shot, which was administered painlessly by Seth. (Although I was advised to expect relief in a few days, tonight the difference in stiffness and pain is remarkable.) Seth recommended exercises that would strengthen the supporting musculature around the knee, and said water aerobics is ideal. I left feeling very appreciative of and impressed by the care of this team and the efficiency of the office. That has remained constant for the past 15 years that I have been a patient here.

    I am not happy with the associates in Orthopaedic Surgery in South Burlington, VT. I have waited,…read moreon several occasions, longer than an hour past my scheduled appointment. The nurse brought me into the examination room, only to leave me sitting for 15-30 more minutes by myself. The horrible part is the paper thin walls which allow for the conversation in the next room to reverberate in the room you are in. If they were talking about the injury of the other patient, that would be fine, but that is not what they were talking about-they were "shooting the breeze and talking about a recent move, etc. This went on for 20 minutes...After all of my wait, Dr. Kaplan spent less than 10 minutes with me, giving me no real answers or follow up appointment, only sending me away-returning to the other room with the patient he had been talking to before. I can't believe I had to pay a 20 co-pay for almost an hour and a half for an 8 minute doctor visit that gave me NOTHING. VERY DISAPPOINTED.

    SYNERGY HomeCare - homehealthcare - Updated May 2026

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