I went to this post office on Friday August 5th at 4:30. The cashier area was open and after I…read morefilled out my customs forms I proceed to the counter just to be told in a very nasty disrespectful way that "we're closed", I said so why didn't you tell me that when I walked in. Additionally, your website hours says 0900am-09:00pm. She proceeded to say well it's wrong and where closed. I was like wowwwwww. Overall all very poor customer service and the website hours of operations need to be updated.

This is my favorite post office to visit . People that work there are informative & are happy to…read morehelp . I recommend this location for all your needs .

Post office got my package late in morning so I knew it wouldn't be delivered today..I went up…read morethere Friday morning and woman behind desk said yes I see it yes we have it.. but I can't give it to you because it's in another employees tub and she's not here and that she wasn't going to give it to me even though she SAW IT.. I proved who I was and my address she just replied no you'll just have to wait FOR DILIVERY ...I replied the app says it won't get delivered till next Monday!!!!! SHE REPLIED THATS GOOD ATLEAST YOULL GET IT !!!!!

Ive already written a review on google (kennedy) about my experience with this partictular location…read morebut here we are again with more bs. after the previous incident, i had another package that went through usps and they marked my package as delivered EVEN THOUGH i never got it in the mail, nor did i pick it up. the lady said "if it says u picked it up then u picked it up". girl what? i literally walked across the stage to graduate from college at the exact time and date they claimed i picked it up. they lost my stuff and didnt eve care to help or relocate it. also they tried to tell me that i didnt fill out a green slip months before. i did. they could have easily just said they lost it and needed another instead of claiming my residence box was "vacant". i currently stilll live here. this was decemeber 2025-february 2026. took me sending a letter to the USPS in Washington DC for them to stop denying my claim bc it showed as "delivered" when i never picked it up. my current issue now is that i have a package that was supposed to be delivered but yk they hate delivering mail that isnt a letter or bigger than their palm so they marked it as "no secure location" so i opted for a redelivery to be put in a parcel locker feb 27th. mostly bc im done trying to engage with useless lazy ahh ppl. but its now march 3rd and no one has done anything with my package. mind you, i sent in this redelivery for feb 26th. due to their email they said they would have it out for a confirmation in 24-36 hours. 24 hours later wouldve been feb 27th on a friday. so i gave grace bc the next business day is monday march 2 so that would be 36 hours. its currently march 3rd, past the confirmation date of when its supposed to be available in the locker. ive put my roommates name on the paper of who i allowed to pick up packages so if he goes up and cant get it, im going to have more issues with this branch. especially since ive also put his name on the package as well because of this lame issue. i cannot wait to move for this reason of dealing with this bum branch. the emloyees are lazy and act like they cant be bothered to actually help someone. youre a lucky person if you can just send your pacages to another location and get it there.

It's nice to see old historic post offices that are still in business. The employees friendly…read moreattitudes at this location make it even better.

Worst post office ever. Do they even answer their phones. I've called them like 300 times this past…read moremonth and no one has answered the phone once. I've been trying to contact them about a lost piece of Mail for a whole month. I'm in another state and can't go to the post office there. You would think an establishment such as a post office would answer their phones but not this one.

Very centrally located post office in Tuscaloosa. The service is fairly quick and d the staff is…read morevery friendly. Never have any issues when I come here and they are always very helpful with mailing options for my business. No issues here, recommend!

Only one person ever at the counter no matter what time of day it is. Avoid this post office if you…read morecan always long lines.

50,000 Hattiesburg residents. One post office. Eternal long lines. At least the kiosk is…read moreupgraded.