I used to love the service from USPS- Ridgeland, however, last year I began noticing problems with…read moredelivery. One month I didnt get several of my bills delivered. Next month I would get them. I then realized there was a staff change & my normal delivery person was changed to a different route. I am unsure why the change since he would return different day, different weeks. Mixing the regular delivery person always had my bills and medications to me same time monthly. I am now lucky if I get mail and/or meds. What ever is happening at USPS-Ridgeland needs correction. I have seen many come & go over the years & this is definitely the worst I have ever seen doing delivery and a few window workers at the post office should retire and move out rather than treat people so rudely. A ship is only as good as its captain so whoever runs that branch now, needs to fix many issues I have watched over the years deteriorate. Maybe step aside & let someone else do the job. Quit sitting in your office. Get out & pay attention to your branch & those claiming to 'work' there. Management draws a hefty check and seems to be just as bad as the person(s) beneath them OR VICE-VERSA. #UNACCEPTABLE. @USPS-Ridgeland, MS

Wonderful staff who are happy to serve and pleasant to everyone. They also had plenty of products…read moreavailable. Madison post office was completely out of stamps, but Ridgeland had an ample supply. I will use this post office from now on, even though I live in Madison.

stopped by today to make a return. store is clean and organized. Venaka assisted me with my return…read moreand could not have made things simpler or more convenient! She went above and beyond to make my experience the BEST! Shout out to those who take pride in a job well done!

Ms. Michelle that works at this location is so helpful and kind. Definitely will be returning here…read moreagain after my experience with her.

i wish i could give them a zero they don't care about your mail or your packages horrible and its…read morejackson every time its a problem

It is a shame that this is my neighborhood USPS store. My husband and I have given this place…read morenumerous chances. There's one lady (Phyllis) in particular who goes OUT OF HER WAY to be *aggressively* rude. It feels targeted. You should read the reviews on google too. We've started driving out of our way to go to another location where we have had zero issues. We have always been so kind and it's appalling the customer service at this location. We've consistently had negative experiences here for two years. Save yourself the time and trouble and find another store. I'm honestly in shock at how I've been treated here. Cutting me off when talking, raising her voice, refusing to take packages when the USPS store down the street takes them immediately. Today she told me to "go in the hallway cause there's no room for me" ... I was the only one in line? I work in international customer service and I cannot believe this lady has been allowed to treat customers like this for this long.

I enjoy going to this post office. It is in a convenient location. There is plenty of parking. The…read morestaff are always very kind and in high spirits. It is always stocked with packaging materials. The line is mediocre length. Best part--- I trust my package will get to where it's supposed to go when I mail from here.

The main post office for the Jackson, MS Metro area. Word of advice, do NOT count on the self…read moreservice machine to work. It is broken more than it works. Please try to get here to buy postage and to ship boxes while the post office employees can help during regular post office hours.

worst hub ever package has been in MS in the back of a truck for a week and they keep saying it's…read morein travel. local 325 my @$$ more like we do as little as possible and demand more. must be democrats....

Excellent Service, Qualify and Value! Customer Service Was…read moreOn PointService Requested

They are always so nice and helpful! They have good quality products! Any request I have is usually…read moremet!

This would have been 4 star prior to January 2020 when the facility was sold. The new owners and…read moretheir managers are horrific. There is almost no communication of changes that affect us, nearly everything we do get is written in a threatening way, and we are treated like 5 year old inmates. We received a 20 page, single spaced 10 point type, written in paragraphs of things we couldn't do. They do not post information letting us know what is going on, for example, they are closing the laundry room except between 9 and 4:30 M-F - we are just faced with a locked door. For two days, for reasons unknown, mail was no longer going to be delivered to our mailboxes and we were to go to the post office to get it. No notice was posted. We found out by word of mouth. They do not process paperwork in a timely manner and only give you last minute notice of things you need to do (for example the night before it is due they place it on your door and don't even knock). They are not good about answering the phone, you are not allowed to go to the office to talk to them. Their notices say call or email but they do not include the the email address on the notice. They don't give receipts for rent and have lost more than one person's rent check. They then give out notices you have to be out in 10 days (state law says you have to be taken to court and you have 30 days to pay the rent before they can do that) and they just put it on your door. To my knowledge (eg people talking about it) all lost rent checks have eventually been found, but they are not careful. They don't follow up on what they say they will do without repeated reminders - which mostly can only be done if you happen to see them in the lobby and then they often don't make eye contact, pretend they don't hear you or tell you that you can't ask a question. They rarely answer emails even if you are asking questions. You are to tell personal information to the resident who mans the lobby desk for her to pass on. They will inspect your apt 4x a year and the rules say if you fail inspection (for example a bit of dust on top of the fridge, or have too much stuff, too many collectables on shelves, etc.) you can be evicted per their rules. They made people take down door wreathes... And the list goes on and on. When they give out recertification notices they don't even bother to proof read them. A couple people had one that said the manager was calling each of those people at the same time. While I haven't gone through recertification yet, people who have said they aren't given the forms you are supposed to fill out, they only take a small amount of info verbally and all of them that I have heard complaining said their rent was raised significantly even though circumstances haven't changed. Medical expenses, including medications are supposed to be subtracted from one's gross income/amount of money you get a month and apparently they aren't even asking about that. It is clear they don't know all the HUD rules for 62 and older/disability HUD. Although the building is old with serious foundation problems, the apartments aren't all that bad (although they are small - 2 rooms and about 525sf). The location is convenient, although it is not all that safe to walk around outside of the parking lot after dark. It is supposed to be a smoke free building and smoking, even in your apartment (supposed to smoke outside, I guess standing in the rain), but the halls frequently smell like cigarette smoke and weed. I am tired of the stink and I wish they'd spend the time to enforce those rules rather than yap about more minor things. I could go on and on... The upshot is that it is better than being homeless, but under the current management, if you have another choice I'd not move here. Many people have left or are looking to leave (and are on waiting lists to get in elsewhere) due to the new management.