This office is convenient to many if not most of the major shopping areas in town and also close to…read moremany of the residential areas. The staff is friendly and helpful and they are always good to speaks we see them often enough that we get to know them and we appreciate that level of service. The boxes are accessible 24/7 as are the additional mailing services (after hours parcel post and stamp access, etc). This is an office where passport applications are processed. It is a convenient and centrally located facility where we do most of our postal business.

I love that you can print your own postage without waiting in line. When I was dropping off…read moreprepaid packages the clerk told me I didn't have to wait in line that I could just drop them off on the side without waiting, just to let them know they were prepaid.

Very nice and helpful staff. By far the best post office in Fort smith. That explains why they…read moreare always busy here.

A very nice staff. I have my post office box here (because I do not have a mail box out in the…read moreboonies). They helped me mail my Christmas presents. I dig it.

Ive mailed two packages from here that simply have not showed up. The first one took one month and…read morefinally did show up. It was a car payment, they had applied late fees to my account and every thing. Thank God they took the late fees off when they say the post dated envelope. This time I sent a money order for my LLC, to the secretary of state in little rock, AR. a 3 hour drive west ... I mailed it from them on May 3, today is May 25 and there is still no sign of it. The WORST part is.. they want to charge you to track the money order.. WTF? AVOID THIS OFFICE!!

I bought some stamps and mailed my package internationally. Great staff. Friendly, knowledgeable,…read morequick service, reliable service.

Went in trying to get some mail that was missing my apartment number. Instead of being given…read morecustomer service I get what a I already read online. Instead of offering to ask around and find out if my mail was still there since they don't open Saturday or Sunday which is the due date for delivery. They tell me to call sender and update them on address. This normally isn't a problem because they tend to at least Try to see if my mail is still there. This time was a no. No actual help just regurgitated information from the online support. Don't need friendly customer service if the actual customer service is missing.

Acceptance of responsibility, a package that does not have a complete address example the street…read moreaddress 1302 was not on the package according to the post office, but yet the package was delivered somewhere. Why did this package not go back to the original sender for lack of address? I don't understand how you can deliver something that you don't know where it's going, but yet you did and I'm out $147 and my grandson with type one diabetes doesn't get a jersey from Joe Burrow the quarterback for the Cincinnati Cincinnati Bengals. I did this to try to encourage my grandson to copy people who have achieved their life, even though they have type one diabetes..

I filled out an application for a mailbox key to my apartment on june 9th and it is now july 14th…read moreand i still have no access to it. i have walked in asking for said key 4 different times and each time they can't find my application nor my key and ask me to wait again.

The worste customer service ever! I ordered off Amazon over $120 worth of items,get a text that…read moreit's been delivered. I was home didn't hear even a knock let alone my doorbell. Well maybe 30 min pass I look out an No package. Well I jumped through USPS hoops hoping they would make it right if it was carrier error which im sure it was. Basically I was left with my privates in my hand. Im now scared to order anything ever again unless it comes from anybody but USPS. THANK GOD AMAZON WAS SO FRIENDLY AN REFUNDED ME NO PROBLEM!!!

The new post office location in the mall is nice. I've had good experiences with passport renewal…read moreservices, sending overseas mail, etc. I needed to drop a quick package in the mail for work, and I was able to get the bubble mailer and do it all in store.

I always have a good experience when coming in to drop off packages here. There is one man who…read morespecifically is always so nice and helpful, but unfortunately I don't know his name!!

I have 10 packages marked delivery attempted. I was home at the timestamp on each of the Emails…read more Nobody attempted to deliver any packages. They are not attempting to deliver my packages and reporting to Amazon that they attempted to deliver my packages. Amazon offers delivery to your home, not a piece of paper in the cluster mailbox. If the post office can't deliver packages to my house then they don't need to be taking payment from Amazon to deliver packages. Laziness or stupidity or both are what you can expect from this post office. If you have other shipping options it's worth the extra cost to have a component delivery service deliver your packages.